Jorge Campacci
Jorge Campacci at North Penn VW

Jorge Campacci | Page 9

General Manager

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.7
321 Reviews

Dealership Experience

27 yrs, 9 mos

Industry Experience

32 yrs, 1 mo

Specialties & Trainings

Service Management Certification

Master Tech Certification, Penn Dot Certified

Employee Video

4.7

321 Reviews

Write a Review

321 Reviews of Jorge Campacci

January 22, 2023

Dealership Rating
Employee Rating

Didn’t notice on our 50k service visit that the car was past inspection. They just said it wouldn’t pass without repairs. Never offered or did inspection. When I said costs were too high after benchmark More

by Susan.e.lorenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 23, 2023

North Penn VW responded

Good Morning Susan, Thank you for your recent visit to our service department. I apologize if there was oversight on the vehicle's inspection expiring. The technician recorded a 6/2023 expiration on our workorder so no recommendation was reviewed with you. Regarding the pricing, we did discuss your price comparison, and ultimately sourced aftermarket parts to find a price point you were comfortable with. We prefer to use OEM parts which are backed by a national parts and labor warranty and fit and function as designed for the vehicle, If you have any further concerns please do not hesitate to reach out to me. Best Regards, Ken Benton Service Manager 267-956-1145

January 21, 2023

Dealership Rating
Employee Rating

Very good, nice, fast. just after finish they forgot to call me. I called them at 4pm. Still good More

by Evaliu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 14, 2023

Dealership Rating
Employee Rating

Great service Fair price Nice people Did not try to upsell Clean waiting area Return carb smelling nice More

by ELLENREGANBARBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Benton, Jesse McDonough, Amanda Young , Erin Trotter

January 13, 2023

Dealership Rating
Employee Rating

The service department is professional, helpful and and makes NP Volkswagen a pleasure to deal with. More

by SBEADLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 13, 2023

Dealership Rating
Employee Rating

I’m happy to fill out surveys that gauge effectiveness. Requiring a written review is frustrating. More

by fr.brabazon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 11, 2023

Dealership Rating
Employee Rating

Great service wonderful personnel great waiting room great coffee and great location everyone so friendly very clean More

by spavlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 11, 2023

Dealership Rating
Employee Rating

It was a wonderful experience working with Matt! He made the process super easy and I can’t think him enough! And thank you to Jorge for pointing me in the direction of Matt More

by Morgan christine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Treichel

January 09, 2023

Dealership Rating
Employee Rating

it’s good place to service your car with a good customer service specially jesse More

by amar.zellag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 06, 2023

Dealership Rating
Employee Rating

I had a very unusual problem that was rather complicated and they spent a lot of time and money on fixing it under warranty and kept me communicated and gave me a lovely loaner car More

by SAL4130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 06, 2023

Dealership Rating
Employee Rating

Very pleased with the service and appreciate the help from Ms Gabriella Tano and the technicians. More

by PHAMHARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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