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Jorge Leon

Overview Reviews (44)

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Jorge Leon

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Jorge Leon | Page 2

Finance Manager

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.2

44 Reviews

Overview Reviews (44)

4.2

44 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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44 Reviews of Jorge Leon

November 18, 2023

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Very fast, straight to the point I loved my experience I wouldn’t want to go to another dealership ! wouldn’t want to go to another dealership ! More

by alysamcfadden

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Israel Rigaud

Helpful 0

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Nov 20, 2023 -

Lexus of Pembroke Pines responded

Thank you for being a loyal Lexus of Pembroke Pines customer! We are thrilled to see your five-star review and look forward to assisting you next time. Until then!

Nov 18, 2023 -

alysamcfadden responded

Thank you

November 16, 2023

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Juan Correa was very friendly and helpful. Everything went so smoothly for me. Thank you! Everything went so smoothly for me. Thank you! More

by aolani93

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Juan Correa

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Nov 16, 2023 -

Lexus of Pembroke Pines responded

We are delighted to hear Juan made your Lexus of Pembroke Pines visit smooth and informative. Thanks for taking the time to share your feedback with us!

November 15, 2023

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Marvens was great. Contacted me early and good follow up. Jorge Leon was not very good. Stuck the PERMA service on us. The only reason we decided not to fight, becau Contacted me early and good follow up. Jorge Leon was not very good. Stuck the PERMA service on us. The only reason we decided not to fight, because it could well cost the legal fee as much as the service fee. More

by Ben Chen

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Marvens St Jean

Helpful 0

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Nov 16, 2023 -

Lexus of Pembroke Pines responded

Ben, it's great to know Marvens was helpful but I'm sorry to learn that the rest of your visit left something to be desired. We never want our customers to feel pressured or dissatisfied. Your feedback is important and we'd like the opportunity to discuss this further if you're willing. Please reach out at your earliest convenience. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

November 12, 2023

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Excellent service and great mechanics I would highly recommend this service center & dealership come visit!!! recommend this service center & dealership come visit!!! More

by videoman310300

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Gaetano Costantino

Helpful 0

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Nov 13, 2023 -

Lexus of Pembroke Pines responded

We appreciate your recommendation and are glad to know you had a great experience at our Lexus of Pembroke Pines service center! We're here for any future needs. Safe travels!

November 05, 2023

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Very rushed, poor customer service, and my car started leaking oil after my service here. leaking oil after my service here. More

by LAURENBRITO

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Helpful 0

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Nov 06, 2023 -

Lexus of Pembroke Pines responded

Thank you for sharing your feedback. It's disappointing to know that we didn't deliver an excellent experience, and I want to see if there is anything that I can do to help. If you're interested, would you please reach out to me at your convenience? - Osiris Barcelo - Service Manager - (954) 443-2332

October 21, 2023

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Jorge Leon should be fired. Worst customer service. So rude. No idea how to do his job. An embarrassment to Lexus. His condescending attitude is prejudice at best. Worst customer service. So rude. No idea how to do his job. An embarrassment to Lexus. His condescending attitude is prejudice at best. More

by GERI2

Verified Customer

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Recommend Dealer

Other Employees Tagged: Michele Alter, John Wirshing, Zulimar Parra

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Oct 30, 2023 -

Lexus of Pembroke Pines responded

We're really sorry to read about your experience, Geri. We take pride in our customer service and it's clear we missed the mark during your visit. I'd like to personally look into this matter, so please reach out at your earliest convenience. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

Oct 30, 2023 -

GERI2 responded

I called you Lynn the next day. Surprise surprise no return call. You must work in Pembroke Pines!

October 19, 2023

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Marlon and Jorge are amazing. Great customer service. My purchase was accommodating, smart, and satisfying. I would 100% recommend them and this dealership. Great customer service. My purchase was accommodating, smart, and satisfying. I would 100% recommend them and this dealership. More

by MAHAYANEWTON

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Marlon Amador

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Oct 19, 2023 -

Lexus of Pembroke Pines responded

We're so glad to know that Marlon and Jorge provided you with such a satisfying experience at Lexus of Pembroke Pines. Thanks for recommending us! Enjoy your new vehicle.

October 05, 2023

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Reggie did help me lease a car a few years back. He gave me wonderful service and honesty. As a woman we always feel we’re taken advantage of in these situations and even if I was Reggie didn’t make He gave me wonderful service and honesty. As a woman we always feel we’re taken advantage of in these situations and even if I was Reggie didn’t make me feel that way. Now was time for me to come back and buy out my car and Reggie was extremely helpful throughout the process. You bet when I’m ready to lease a new car again I’ll be back to see him. Ladies this is one sales associate you can trust. More

by Kmaerovitz

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Recommend Dealer

Yes

Other Employees Tagged: Reggie King

Helpful 0

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Oct 05, 2023 -

Lexus of Pembroke Pines responded

It's great to know that Reggie provided you with such a positive experience at Lexus of Pembroke Pines. We're glad he could make the process feel comfortable and straightforward for you. Looking forward to seeing you again when it's time for your next lease!

October 01, 2023

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Lexus of Pembroke Pines. First, I would like to thank Edgar for his patience, assistance and professionalism. Secondly, I would like to thank Jorge Leon for responding immedi First, I would like to thank Edgar for his patience, assistance and professionalism. Secondly, I would like to thank Jorge Leon for responding immediately with situation on hand. Overall experience was great. More

by ZIZNAGA

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Edgar Chaparro

Helpful 1

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Oct 02, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know that Edgar and Jorge were able to assist you effectively at Lexus of Pembroke Pines. Thanks for sharing your positive experience with us - happy driving!

September 19, 2023

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Great Service Dept. It is a bit of a wait even with appointment but overall good It is a bit of a wait even with appointment but overall good More

by edna731

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Sep 20, 2023 -

Lexus of Pembroke Pines responded

Thanks for choosing Lexus of Pembroke Pines! We apologize that your wait time was longer than expected and will take note of this feedback in an effort to improve our efficiency in the future. Drive safely!

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