Jorge Velasco | Page 2

It was a very bad experience. The sales associate assigned to assist me-Dayana-provided horrible customer service right from the start. When we were introduced, she seemed comple The sales associate assigned to assist me-Dayana-provided horrible customer service right from the start. When we were introduced, she seemed completely unsure of what to do; she tried to collect all my information again, even though I had already completed everything online, and she didn't even realize that | was her client. The salesperson who helped me the most throughout the process was Mario-an excellent individual. If it weren't for him, I wouldn't have gone through with the deal; he assisted me through the entire purchasing process, along with the finance specialist, Austin. The BMW manager didn't even deign to introduce himself; he was very unfriendly. They really ought to take some classes on how to provide proper customer service. Thank you, Mario Diego, for making the process a bit more pleasant; you did the work that the sales associate employed by BMW failed to do. More

by Dayana Medina Verified Customer Verified Customer

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Professional, courteous, knowledgeable and knowledgeable efficient. Jorge was very helpful in getting me I tithe vehicle that I wanted. efficient. Jorge was very helpful in getting me I tithe vehicle that I wanted. More

by JOHN.CAPOBIANCO Verified Customer Verified Customer

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I wish I had gone back to Audi. This establishment needs a lesson on service. This establishment needs a lesson on service. More

by DMUKUNDAN Verified Customer Verified Customer

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Nasser is absolutely amazing, He always goes above and beyond to help us and makes every experience smooth and stress free. You can truly tell He cares about his customers. Highly recommend him. He’s t beyond to help us and makes every experience smooth and stress free. You can truly tell He cares about his customers. Highly recommend him. He’s the best! More

by JOCELYNANGELINO9 Verified Customer Verified Customer

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Braman has great service and the staff are friendly and professional. It is highly recommended. professional. It is highly recommended. More

by GANG.WANGGANG Verified Customer Verified Customer

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Excellent service and sales. Friendly and attentive approach. Regarding sales, my salesman was Emmanuel MOYA -- he was polite, efficient, aiming to please, did great follow up on Friendly and attentive approach. Regarding sales, my salesman was Emmanuel MOYA -- he was polite, efficient, aiming to please, did great follow up on issues I had questions with, was able to get me an excellent deal along with his managers, and followed up after the lease signing. My service advisor is Bismarck Guerrero, who is also excellent-- he always makes sure everything is done on schedule and assures excellent service. More

by SAMUELRPESIN Verified Customer Verified Customer

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Great customer service, my friends and family highly recommend, thank you Jorge did a amazing job recommend, thank you Jorge did a amazing job More

by ASIELLESTON90 Verified Customer Verified Customer

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Efficient, detailed, and well-organized without any feeling of pressure or rushing into a deal. feeling of pressure or rushing into a deal. More

by JLS287 Verified Customer Verified Customer

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Great and friendly experience. He was very helpful and very explained well all my questions. He was very helpful and very explained well all my questions. More

by SMUSOLINO Verified Customer Verified Customer

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My service advisor Sergio has always been excellent. He goes above and beyond to give me top customer service. Thank you ! He goes above and beyond to give me top customer service. Thank you ! More

by MARTINEZMIGDALIA512 Verified Customer Verified Customer

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