Jose Cepeda

I recently went to Universal Genesis and had an amazing experience. When I walked in to the dealership I was undecided as to what vehicle we wanted to look into and General Sales Manager, Guillermo, had us experience. When I walked in to the dealership I was undecided as to what vehicle we wanted to look into and General Sales Manager, Guillermo, had us work with Nick G. Nick was so patient and showed us a few different models with various trim levels. He was never pushy, and we never felt any pressure during the negotiation process. Once we narrowed down on our Genesis GV60 model, Jose C. over in Finance took great care of us and was a pleasure to work with. Even while it was the end of the month, the process was seamless and the service was great! I also was able to get assistance from Amir, one of their insurance brokers on site and he was able to find us a lower insurance quote. If you are looking for a vehicle and would like to work with great people, be sure to ask for Nick G and Jose C. You will be in great hands! Thanks again for a great experience! More

by cfaria85 Verified Customer Verified Customer

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We had a great purchase experience with Christopher Johnson. He saw to the details of our transaction, was responsive to questions, and made us feel comfortable and appreciated as we purchased our new Johnson. He saw to the details of our transaction, was responsive to questions, and made us feel comfortable and appreciated as we purchased our new car. Universal Hyundai had a choice of vehicles for us, and had the particular car we wanted. Universal made it easy to strike a deal from a distance. In contrast, dealers in our hometown area (Jacksonville) were difficult to deal with, clearly didn’t want to do business over the phone and had limited inventory. We strongly recommend Christopher Johnson and Universal Hyundai. More

by rickblasi Verified Customer Verified Customer

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The service and the people at universal Hyundai are always great. My third car purchased there. always great. My third car purchased there. More

by mariacd2000 Verified Customer Verified Customer

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I was not given a fair amount for my trade in. It had 60000 miles and a warranty. I will owe more on my used vehicle than it is worth for at least 2 more years. I was pressured to purchase t It had 60000 miles and a warranty. I will owe more on my used vehicle than it is worth for at least 2 more years. I was pressured to purchase that day only even though I offered a deposit to hold. More

by WOODWARD222 Verified Customer Verified Customer

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Friendly staff and good customer service. Good selection of vehicles. Need more communication between staff Good selection of vehicles. Need more communication between staff More

by LAURENF102 Verified Customer Verified Customer

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Employees are extremely professional. Jason took the time to understand my needs and wants. I would definetly recommend him to family and friends. The financial department was thorough a Jason took the time to understand my needs and wants. I would definetly recommend him to family and friends. The financial department was thorough and efficient. More

by JTHOMAS441 Verified Customer Verified Customer

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Customer Service is always amazing at Universal Hyundai. Since the beginning everything was smooth covering all my needs. Since the beginning everything was smooth covering all my needs. More

by Karengomez1085 Verified Customer Verified Customer

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I am very happy to have been at Universal Hyundai, Carlos Roman was very kind, and helped me throughout the process of choosing my vehicle. I am very grateful. Roman was very kind, and helped me throughout the process of choosing my vehicle. I am very grateful. More

by Ana Fernandez Verified Customer Verified Customer

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Have a great car and great service with Adrian the sales person thank you again person thank you again More

by BLANCABROWN1957 Verified Customer Verified Customer

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Fui por una mensualidad y me la cambiaron en último momento. El carro solo lo usé una semana y lleva tre semanas en el dealer. Cómo creen que me siento. momento. El carro solo lo usé una semana y lleva tre semanas en el dealer. Cómo creen que me siento. More

by Hava1021 Verified Customer Verified Customer

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