Jose Cepeda
Jose Cepeda at Universal Hyundai

Jose Cepeda

Finance Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.6
271 Reviews
4.6

271 Reviews

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271 Reviews of Jose Cepeda

July 07, 2025

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Employee Rating

Big big thanks to the team at Universal Genesis for all of their help getting us a great lease on a new g70 . Special shout out to Nick Gomez- thanks for being an awesome sales guy and getting that registr More

by NNRG2016
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Alfonso Scurry, Ramces Rivera , Nicolas Gomez

Jul 07, 2025

Universal Hyundai responded

Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 05, 2025

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I recently went to Universal Genesis and had an amazing experience. When I walked in to the dealership I was undecided as to what vehicle we wanted to look into and General Sales Manager, Guillermo, had us More

by cfaria85
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Guillermo Faria , Nick Gomez

Apr 05, 2025

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 14, 2024

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We had a great purchase experience with Christopher Johnson. He saw to the details of our transaction, was responsive to questions, and made us feel comfortable and appreciated as we purchased our new More

by rickblasi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Johnson

Dec 15, 2024

Universal Hyundai responded

We are so glad that we had the opportunity to work with you, Rick, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 14, 2024

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The service and the people at universal Hyundai are always great. My third car purchased there. More

by mariacd2000
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Trade-in Experience
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Recommend Dealer
Yes
Dec 15, 2024

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Maria, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 07, 2024

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I was not given a fair amount for my trade in. It had 60000 miles and a warranty. I will owe more on my used vehicle than it is worth for at least 2 more years. I was pressured to purchase t More

by WOODWARD222
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Errol Gillette

Dec 11, 2024

Universal Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Gina Nava Reputation Manager gnava1@universalhyundai.com

November 10, 2024

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Employee Rating

Friendly staff and good customer service. Good selection of vehicles. Need more communication between staff More

by LAURENF102
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Prosper

Nov 11, 2024

Universal Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 14, 2024

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Employees are extremely professional. Jason took the time to understand my needs and wants. I would definetly recommend him to family and friends. The financial department was thorough a More

by JTHOMAS441
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Oct 14, 2024

Universal Hyundai responded

Thank you so much for your kind words for Jason and the team, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 03, 2024

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Customer Service is always amazing at Universal Hyundai. Since the beginning everything was smooth covering all my needs. More

by Karengomez1085
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Eric Matos, Carlos Roman

Sep 03, 2024

Universal Hyundai responded

Thank you so much for your excellent review, Karen! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 21, 2024

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Employee Rating

I am very happy to have been at Universal Hyundai, Carlos Roman was very kind, and helped me throughout the process of choosing my vehicle. I am very grateful. More

by Ana Fernandez
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman, Simo Bassi

Aug 21, 2024

Universal Hyundai responded

Ana, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Carlos and our team can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

July 30, 2024

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Employee Rating

Have a great car and great service with Adrian the sales person thank you again More

by BLANCABROWN1957
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi , Adrian Grullon

Jul 31, 2024

Universal Hyundai responded

Blanca, Thank you for sharing your experience with us! We're happy to hear it went well working with Adrian and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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