Jose Cepeda
Jose Cepeda at Universal Hyundai

Jose Cepeda | Page 7

Finance Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.4
271 Reviews
4.4

271 Reviews

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271 Reviews of Jose Cepeda

March 06, 2023

Dealership Rating
Employee Rating

I would say that this is the best dealership I have dealt with everytime. I have never had a bad experience, nothing but professionalism, respect and great deals. More

by Jaime Figueroa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Johnathan Weidner

Mar 07, 2023

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 05, 2023

Dealership Rating
Employee Rating

Carolina and the staff were great. Excellent buying experience. I highly recommend universal hyundai for your next car purchase. More

by Glalka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carolina

Mar 05, 2023

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 20, 2023

Dealership Rating
Employee Rating

Was not told that vehicle was 4 wheel drive and was not told that vehicle only ran on premium gas. Disappointed in that respect. More

by JT_NIXON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos

Feb 20, 2023

Universal Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gina Nava Reputation Manager gnava1@universalhyundai.com

February 17, 2023

Dealership Rating
Employee Rating

it is a good dealership and the process was not too complicated. Everything is clean and i was offered a chicken sandwich. Two thumbs up More

by GEORGESANANDRES4593
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel, Brian Cortes

Feb 19, 2023

Universal Hyundai responded

Thank you, George, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 30, 2023

Dealership Rating
Employee Rating

Very concerned about your purchase after the sale. They really want you to enjoy your new car. More

by flornorm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Errol Gillette

Jan 31, 2023

Universal Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 22, 2023

Dealership Rating
Employee Rating

Muy buena la atención, aclararon nuestras dudas, nos consiguieron un buen automóvil a un buen precio e hicieron todas las gestiones con los bancos para ayudarnos. Estamos muy agradecidos. More

by Silma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Mejia , Jonathan Writtenberry

Jan 23, 2023

Universal Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 22, 2023

Dealership Rating
Employee Rating

Excellent customer service. Very polite staff. Would definitely recommend to family and friends. Awesome experience. Thank you. More

by LUIS19GUE57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Monsalve

Jan 23, 2023

Universal Hyundai responded

Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 10, 2023

Dealership Rating
Employee Rating

I’m being blessed with the incredible customer service of the sales department, manager and the finance department to make possible the great opportunity to continue in Hyundai family. We are leal to the pro More

by IANROQUE200
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre , Luis Arevalo

Jan 11, 2023

Universal Hyundai responded

Ian, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 06, 2023

Dealership Rating
Employee Rating

Very professional and easy process during purchase. This my second time purchasing a car through this dealer. More

by JESMYLEYDELVALLE1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez, Carlos Mejia , David Monsalve

Jan 06, 2023

Universal Hyundai responded

Thank you for choosing Universal Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help,, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 01, 2023

Dealership Rating
Employee Rating

No pressure very easy to work with. Great variety of used cars to look at, with good car fax More

by Oreo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Weidner , Matt Sanchez

Jan 02, 2023

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We’re glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Jan 03, 2023

Oreo responded

You're welcome! Keep up the good business

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