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Jose Cruz
Jose Cruz at Lake Chevrolet

Jose Cruz | Page 8

Service Advisor

Lake Chevrolet

4100 South 27th Street
Milwaukee, WI 53221

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4.7
181 Reviews
4.7

181 Reviews

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181 Reviews of Jose Cruz

April 19, 2025

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Employee Rating

John Webler and employees like him make Lake Chevy my choice for service. Give that man a pay raise. More

by floresgreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Pozarski, Nick Harmon , John Webler

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Apr 19, 2025

Lake Chevrolet responded

Thank you for your review! We're thrilled to hear that John and our team at Lake Chevrolet have made a positive impact on your service experience. Your feedback is greatly appreciated, and we'll be sure to share your kind words with him. We look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

April 18, 2025

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Employee Rating

Quick and fast service. They were able to pick up my car the next day. Friendly. More

by lizrohde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Pozarski, Nick Harmon , Cameron Allen, Gavin Pope, Mikhail True, John Webler

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Apr 19, 2025

Lake Chevrolet responded

Thank you for your kind words, Liz! We appreciate your feedback about the quick and friendly service you received at Lake Chevrolet. We’re glad we could pick up your car so promptly. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

April 09, 2025

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Employee Rating

They are very organized and professional and I haven't met anyone there that is hard to talk to. They are all so friendly. More

by Klemdog16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mikhail True

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Apr 09, 2025

Lake Chevrolet responded

Thank you for your review! We truly appreciate your feedback about the team at Lake Chevrolet. It's great to hear that you found us organized, professional, and friendly. We look forward to welcoming you back for your next visit! Sincerely, The Team at Lake Chevrolet

April 07, 2025

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Employee Rating

Always been taken care of 10 out of 10. Always done before expected. Nick Harmon is the best!!! More

by Jnetzel3
Recommend Dealer
Yes

Other Employees Tagged: Jose Cruz

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Apr 07, 2025

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear you've consistently had a great experience at Lake Chevrolet. We're glad Nick was able to provide you with the top-notch service you deserve. We appreciate your support and look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

March 20, 2025

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Employee Rating

Brought my car in with a concern about my Apple CarPlay. It was never addressed when I got in my car to drive it home once again the message about the password appeared. I flagged someone down to get help. More

by mhamer0
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 27, 2025

Lake Chevrolet responded

We’re sorry to hear that your Apple CarPlay issue wasn’t resolved, we understand how frustrating that must be. We strive to address all concerns thoroughly, and it sounds like we fell short this time. We’d appreciate the chance to make this right. Please feel free to reach out to our service manager at 414-281-5000 so we can take another look and ensure the issue is properly addressed. Thank you for your feedback, we value your business and hope to improve your experience.

March 20, 2025

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Great customer service, well spoken. I would definitely always feel welcome there. 10/10 rating More

by hviera108
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 21, 2025

Lake Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that you felt welcomed and received great customer service at Lake Chevrolet. Your satisfaction means a lot to us. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

March 07, 2025

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I like how people help me on everything I came for service and even when they help me finding to buy my new truck More

by rafaeldf1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Cabrera , Rodrigo

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Mar 08, 2025

Lake Chevrolet responded

Thank you for your wonderful feedback, Rafael! We're thrilled to hear that you felt supported during your service visit and while finding your new truck at Lake Chevrolet. Our team is dedicated to providing excellent service, and we appreciate your kind words. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

March 06, 2025

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I visited Lake Chevy to set up an appointment for tire rotation and general check up. Jose said they could do the service immediately if I was willing to wait. I was in and out in 20 minutes, and it saved More

by pianobsm
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2025

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Lake Chevrolet with Jose. It's great to know that we could accommodate your tire rotation and check-up right away, saving you another visit. We appreciate your kind words about our team's friendliness and helpfulness. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

March 05, 2025

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Great customer service received from start to finish. I was happy to receive same day assistance since it was a little later in the afternoon. While my truck remote key was being serviced, there was a co More

by jessicablanco86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Colin

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Mar 05, 2025

Lake Chevrolet responded

Thank you for your wonderful feedback, Jessica! We're thrilled to hear that you received great customer service at Lake Chevrolet and that you appreciated the same-day assistance with your truck's remote key. It’s great to know you found our seating area comfortable and enjoyed the amenities during your visit. We aim to provide an attentive experience for all our customers. We look forward to welcoming you back next time! Sincerely, The Team at Lake Chevrolet

February 26, 2025

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Employee Rating

The best dealership I have ever dealt with! I have serviced at other dealerships that don’t compare. Keep up the Good Work! More

by aweimar0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Pozarski, Nick Harmon , Cameron Allen, Jonathan Colin, Drew Leszczynski, Gavin Pope, John Webler

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Feb 27, 2025

Lake Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience at Lake Chevrolet. Our team works hard to provide top-notch service, and we appreciate your kind words. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

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