Jose Espejo | Page 2

Jose in the service department has been very helpful in getting issues resolved with my vehicle. I had a sunroof issue where the water was leaking into my vehicle and he was able to get the issue addressed getting issues resolved with my vehicle. I had a sunroof issue where the water was leaking into my vehicle and he was able to get the issue addressed quickly while providing a loaner vehicle. More

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Amazing team and the way they help and get things done It’s best dealer they understand customer very well .I love to get my car service always with them.They are the best .Especially Jose .He is the best It’s best dealer they understand customer very well .I love to get my car service always with them.They are the best .Especially Jose .He is the best More

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Very professional service. Havent had any issues with my car as I have service it here since my purchase over 4 years ago. Thank you. Havent had any issues with my car as I have service it here since my purchase over 4 years ago. Thank you. More

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Mr.Jose Espejo is very professional ,helpful and kind in all my encounters at the dealership.So does all of the other employees. all my encounters at the dealership.So does all of the other employees. More

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I have purchased 6 Volvos from Herb Gordon and Jose has been my service consultant for decades. He is so professional and knowledgeable but he also goes above and beyond to help me with extra issues like m been my service consultant for decades. He is so professional and knowledgeable but he also goes above and beyond to help me with extra issues like managing my phone connection or talking me through questions not engine related while I’m driving! I’m thankful to be able to phone a friend. Jose! Thank you. More

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I find Herb Gordon Volvo to be reputable and knowledgeable of its products. I am pleased with the service and Jose’ listened to my concerns and ensured each was addressed. knowledgeable of its products. I am pleased with the service and Jose’ listened to my concerns and ensured each was addressed. More

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The entire process of purchasing my car from Volvo Cars Silver Spring was wonderful. Mabel was patient and helpful, and got us a wonderful deal on exactly what we wanted. Every person involved, from manage Silver Spring was wonderful. Mabel was patient and helpful, and got us a wonderful deal on exactly what we wanted. Every person involved, from management to finance, was so helpful and kind. I never felt that I was being pressured and found the entire sales process a smooth and easy experience. I can’t thank them enough for working with us and would be happy to return and recommend them to my friends and family! More

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Kirk Daniels is an amazing salesman! He listened intently to our needs and has now sold us 3 different Volvos in total. We have not been disappointed in any way by his professionalism an He listened intently to our needs and has now sold us 3 different Volvos in total. We have not been disappointed in any way by his professionalism and his insight! More

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While waiting for my car to be serviced, I walked up on Jacob and introduced myself. I had general car questions but my specific interest was in the XC60 Fully-Electric SUV. Jacob was very understandin Jacob and introduced myself. I had general car questions but my specific interest was in the XC60 Fully-Electric SUV. Jacob was very understanding and patient with me as I fielded him with numerous questions and voiced my concerns. Little did I know I’d have to make a decision as to continuing with service to my 2011 XC60 or purchase another vehicle. Jacob exhibited much compassion and sensitivity as he talked with me. I thought I’d “lose it” but Jacob managed to calm my nerves reassuring me that, “it’ll be alright”. “You’ll be alright”! Nerves somewhat calmed, I accepted the invitation of a test drive. Too nervous to drive myself, I rode as a passenger on “my test drive”. After countless text messages, emails and phone conversations, I’m very pleased and satisfied with my purchase of a Fusion Red XC60. I’m Thankful and Grateful to have met Jacob Burns and to have him as my “personal” sales consultant at Volvo Cars - Silver Spring. More

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I have been completely overwhelmed by the teams at Mile One. This is my 4th car purchased there and not my last. Noah’s group have set the standard for customer service. I cannot use enough superlatives in One. This is my 4th car purchased there and not my last. Noah’s group have set the standard for customer service. I cannot use enough superlatives in to express my satisfaction. Randall Gailey More

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