Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jose Rocha Jr
Jose Rocha Jr at Manly Honda

Jose Rocha Jr | Page 10

Service Advisor...

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

Contact Me
4.9
968 Reviews

I'm here to listen to your needs and guide you through the repair and maintenance process. I want your car to run for a long time! Estoy aquí para escuchar sus necesidades y guiarlo a través del proceso de reparación y mantenimiento. ¡Quiero que tu coche funcione durante mucho tiempo!

Dealership Experience

9 yrs, 11 mos

Industry Experience

14 yrs, 3 mos

Specialties & Trainings

American Honda Cerified in Customer Satisfaction

4.9

968 Reviews

Write a Review

968 Reviews of Jose Rocha Jr

June 30, 2023

Dealership Rating
Employee Rating

Polite, helpful, informative, and got my car done in a reasonable amount of time. Thank you. More

by Elainenierman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucia Chavez Lopez

Print

June 18, 2023

Dealership Rating
Employee Rating

Knowledgeable, friendly, and professional staff. They keep customers informed of all aspects of vehicle maintenance More

by Mendozal132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Iman Nielson, Mario Vazquez

Print
Jun 18, 2023

Manly Honda responded

Mendozal132- thank you for being the best part of manly Honda we appreciate the feedback! We strive to provide a five-star experience until we did not any areas that we can improve on that can help that happen would be greatly appreciated thank you for the business and until next time! Best, Your Manly Honda Service Team

June 09, 2023

Dealership Rating
Employee Rating

He was respectful, honest professional. Told me exactly what he was doing. Show me the list and explain things to me. He was a very pleasant guy. You take pride in hiring good staff, people More

by Carol albright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Rheude, Mario Vazquez

Print
Jun 09, 2023

Manly Honda responded

Hi Carol Albright, Thank you for sharing feedback about your recent service visit. We value you and your business! Glad to hear your interactions were pleasant, and most importantly, you left happy! We look forward to your next visit. Your Manly Honda Service Team! ❤️

June 07, 2023

Dealership Rating
Employee Rating

Bad costumer service doesn’t respect the appoinment hour, they have perfil costumer preferences and they have lack of costumer attention More

by gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Jun 07, 2023

Manly Honda responded

Hola Mauricio González Gabriel; gracias por tomarse el tiempo y enviar comentarios y compartir su experiencia de servicio con nosotros. Lamento mucho que no cumplimos o superamos sus expectativas. Lo siento, te sientes así; nos esforzamos por mejorar cada experiencia de servicio. Primero, no tenemos citas; programamos horarios para el check-in de nuestros huéspedes. Y se le hizo plenamente consciente del proceso en su caso. Está regresando para reemplazar piezas y calibrar sistemas. Eras muy consciente del tiempo necesario, y seguías diciendo que esto debería tomar unos minutos y te dijiste que necesitaríamos hasta cinco horas. Su situación es especial; usted tiene un alcoholímetro de interbloqueo instalado en su automóvil que aparentemente no se puede apagar durante períodos mientras recibe servicio y requiere que lo sople cada 10 minutos mientras el vehículo está funcionando, eso es un gran inconveniente para nuestro técnico y para usted, pero Le dimos la bienvenida con el establecimiento de las expectativas adecuadas y le dimos lo mejor. Te he ayudado personalmente y he tenido innumerables encuentros, en su mayoría positivos. Siempre te he tratado con el mayor respeto e integridad. Hago mi mejor esfuerzo para explicar el "PROCESO", para que ambos ganemos. Como saben, está programado para el viernes nuevamente a la 1 p.m. para intentar todo esto nuevamente. Tendrás que presentarte durante todo el proceso. Hasta la proxima vez José Rocha Jr.

Jun 08, 2023

Manly Honda responded

Tienes un check-in programado para las 13:00 horas de este viernes 9. Necesitaremos tu regalo de principio a fin del proceso para soplar en el alcoholímetro para evitar demoras en el proceso de reparación. ¡Gracias por ser la mejor parte de Manly Honda! Su equipo de servicio Manly Honda.

June 07, 2023

Dealership Rating
Employee Rating

Es un excelente diler el servicio y la atención de sus trabajadores es excelente yo si lo recomendaria More

by Jose lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucia Chavez Lopez

Print

June 07, 2023

Dealership Rating
Employee Rating

Great and fast service. She responded very fast to response to any questions. Very kind! More

by Marisol Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Roberts, Shyla Saxton , Dave Ashby, Mario Vazquez

Print
Jun 07, 2023

Manly Honda responded

Marisol Rodriguez, We here at Manly appreciate you and your business. Thank you for sharing your recent service visit experience. Until next time. Your Manly Honda Service Team!

June 07, 2023

Dealership Rating
Employee Rating

A good dealership with friendly, knowledgeable people. Prices were less than competitors who added thousands over msrp. More

by KARL.HESTERBERG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 07, 2023

Manly Honda responded

KARL.HESTERBERG1, Thank you for taking the time to share feedback! We value you and your business! Glad to hear the good news. We look forward to your service visits and long-lasting relationship. Thank you for being the best part of Manly Honda! Your Manly Honda Service and Sales Teams

May 31, 2023

Dealership Rating
Employee Rating

While the service managers are courteous and efficient and the work that gets performed is of high quality, there always seems to be something that is overlooked or missed. I’ve been taking my vehicles to More

by TOAST99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Ashby

Print

May 28, 2023

Dealership Rating
Employee Rating

Jose Rocha is very knowledgeable and is very helpful at explaining what they are doing to my car More

by Riichard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucia Chavez Lopez

Print

May 26, 2023

Dealership Rating
Employee Rating

Staff are very friendly and prompt and reliable and respectful. And professional. They took care of my car in a very timely matter. More

by Carol albright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Rheude, Mario Vazquez

Print
1
...
9
10
11
...
97

Dealership Inventory (155 Vehicles)

new 2026 Honda Pilot car, priced at $56,659
2026 Honda Pilot
new
Sonic Gray Pearl exterior
Automatic
All-wheel Drive
$56,659
View Details
new 2026 Honda CR-V Hybrid car, priced at $38,844
2026 Honda CR-V Hybrid
new
Meteorite Gray Metallic exterior
Automatic
All-wheel Drive
$38,844
View Details
new 2026 Honda Accord Hybrid car, priced at $35,709
2026 Honda Accord Hybrid
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
$35,709
View Details
new 2026 Honda Passport car, priced at $57,194
2026 Honda Passport
new
Crystal Black Pearl exterior
Automatic
All-wheel Drive
$57,194
View Details
new 2026 Honda Civic car, priced at $29,354
2026 Honda Civic
new
Solar Silver Metallic exterior
Automatic
Front-wheel Drive
$29,354
View Details
new 2026 Honda Accord Hybrid car, priced at $35,709
2026 Honda Accord Hybrid
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
$35,709
View Details
View All Inventory