Jose Rodriguez | Page 5

the car advertised on Cars.com was sold about a week or so before! PLUS it was almost 5 days after my CARS,COM inquiry before I heard from the dealer. so before! PLUS it was almost 5 days after my CARS,COM inquiry before I heard from the dealer. More

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I was referred by a friend and was very happy with the service and ease of the transaction. Everyone was very nice and helpful! service and ease of the transaction. Everyone was very nice and helpful! More

by ASHELLEY Verified Customer Verified Customer

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Just bought a used vehicle from Henry Brown Buick GMC. Very professional service and easy to deal with............especially as I was buying from overseas. Everything done on-line and in a very efficient Very professional service and easy to deal with............especially as I was buying from overseas. Everything done on-line and in a very efficient manner. Nothing but good things to say about the team - Jose in used car sales and Joe in the finance team. Keep up the great work. More

by Miles Verified Customer Verified Customer

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Advertising misstatements, mistruths (claiming a vehicle advertised as "new" had over 4000 miles and was actually a loaner, unexplained reasons GM rebates not honored that were noted and validated on "get m advertised as "new" had over 4000 miles and was actually a loaner, unexplained reasons GM rebates not honored that were noted and validated on "get more rebates" form on website. No explanation of why rebates were not in addition to "sale" price. Unable to speak to manager on Duty. Salesperson was courteous and knowledgeable but only conveyed sales office options for sale which lacked transparency and answers to posed questions. Overall..I got the vehicle I wanted, however the undercover behaviors of HB sales department leaves me to judge this dealerships business ethics very dissatisfying. This was not an enjoyable experience. More

by RLAKERN1 Verified Customer Verified Customer

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My sales consultant Jose Rodriquez did an excellent job per my request on the phone. He had provided me with all the particulars on the car and had my financing all lined up because my wife has kidney can per my request on the phone. He had provided me with all the particulars on the car and had my financing all lined up because my wife has kidney cancer and we could only be in the dealership for 2 hours and we got the deal done. More

by JOHNLOW1250 Verified Customer Verified Customer

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It was smooth and easy in working with Henry Brown to get my new GMC Terrain! Jose was great and very attentive. Thank you so much! my new GMC Terrain! Jose was great and very attentive. Thank you so much! More

by VADETH Verified Customer Verified Customer

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I called Jose Rodriguez he was on vacation referred me to Ronnie. Ronnie understood our needs and our finances and found the right truck for my son. Great customer service, had two issues and they were bo to Ronnie. Ronnie understood our needs and our finances and found the right truck for my son. Great customer service, had two issues and they were both taken care off. Appreciate the service and highly recommend Henry Brown. More

by ROMACHUCA Verified Customer Verified Customer

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Great car buying experience! We needed to purchase a vehicle and Butch was so helpful. He guided us to the end of the year closeout vehicles used as loaners. We got a great deal We needed to purchase a vehicle and Butch was so helpful. He guided us to the end of the year closeout vehicles used as loaners. We got a great deal and he didn't pressure us. He was so helpful in explaining all the functions available. Thank you Butch, Chris, Jose and Sante!! More

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Wait was incredibly TOO LONG! Had to wait 5 hours to buy an $80K vehicle... not good. Yes, it was busy but we were ready to buy; sales person was working two other deals at the sam Had to wait 5 hours to buy an $80K vehicle... not good. Yes, it was busy but we were ready to buy; sales person was working two other deals at the same time. Did not feel like we got the attention we deserved. More

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