Jose Teran

It's always a pleasure whenever I visit Big Star Cadillac. They have exceptional staff that goes over and beyond to take care of their customers. Lisa A. still makes sure she greets me with her warm Cadillac. They have exceptional staff that goes over and beyond to take care of their customers. Lisa A. still makes sure she greets me with her warm smile; while reassuring me that the Service team will adequately take care of me. Ainsley is my preferred Service Person, because she is so knowledgeable about what's going on with my car. Jose exhibits excellent customer service as well. Big Star has top notch personnel. More

by Ms. Kleo Verified Customer Verified Customer

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The best dealership I’ve ever been to and has the greatest service team I’ve ever dealt with greatest service team I’ve ever dealt with More

by ZENOFAMILY713 Verified Customer Verified Customer

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Good service and excellent customer service. No complaints and have recommended several friends about the dealership. Thank you for everthing. No complaints and have recommended several friends about the dealership. Thank you for everthing. More

by LDFIAH Verified Customer Verified Customer

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I always have a good experience, but this last time I asked a few times not to rotate my tires since I had it done in December and well they rotated my tires and also I drove around a while before I noti asked a few times not to rotate my tires since I had it done in December and well they rotated my tires and also I drove around a while before I noticed they didn’t reset my oil. More

by jnbrimac Verified Customer Verified Customer

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Just do not believe they have corrected my problem after two attempts or tried to show me they have two attempts or tried to show me they have More

by CC1029 Verified Customer Verified Customer

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Excellent service! Friendly staff, quick turnaround, fair pricing, and great communication. Highly recommend this dealership! When visiting Big Star Cadillac service de Friendly staff, quick turnaround, fair pricing, and great communication. Highly recommend this dealership! When visiting Big Star Cadillac service department ask for Ainsley Roark, she is the best and will get you in and out. More

by Dustin Hamaker Verified Customer Verified Customer

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Had a great service experience at Big Star. My service director Isiah could not have been more professional, punctual and knowledgeable tgroughout the process. Great loaner vehicle too! My service director Isiah could not have been more professional, punctual and knowledgeable tgroughout the process. Great loaner vehicle too! More

by johnmcburney Verified Customer Verified Customer

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Great service! Everyone there is kind and respectful. My vehicle was also washed and vacuumed. Everyone there is kind and respectful. My vehicle was also washed and vacuumed. More

by Marlein Verified Customer Verified Customer

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The people and the service at Big Star Cadillac are awesome! The leasing process was fast and the people were courteous. Months afterwards, I had my car serviced. The waiting room was also very nice; I awesome! The leasing process was fast and the people were courteous. Months afterwards, I had my car serviced. The waiting room was also very nice; I was able to relax and watch a big screen TV, while I waited. However, the wait was short; I was surprised that my car was finished so soon. They also washed it! I can say that I’m now hooked on Cadillacs. My car is beautiful, sporty, and rides smoothly; so much so that it seems to almost drive itself. I love it! More

by LINDA_HAMILTON928 Verified Customer Verified Customer

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Service department always ensures you are well taken care of. Appointments are easy either online or over the phone. of. Appointments are easy either online or over the phone. More

by AWBURN23 Verified Customer Verified Customer

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