

225 Reviews
Write a ReviewDealership Experience
2 yrs, 2 mos
Industry Experience
11 yrs
Languages Spoken
English
Spanish
225 Reviews of Jose Teran
April 23, 2025
It's always a pleasure whenever I visit Big Star Cadillac. They have exceptional staff that goes over and beyond to take care of their customers. Lisa A. still makes sure she greets me with her warm Cadillac. They have exceptional staff that goes over and beyond to take care of their customers. Lisa A. still makes sure she greets me with her warm smile; while reassuring me that the Service team will adequately take care of me. Ainsley is my preferred Service Person, because she is so knowledgeable about what's going on with my car. Jose exhibits excellent customer service as well. Big Star has top notch personnel. More
Other Employees Tagged: Jose Teran
April 15, 2025
The best dealership I’ve ever been to and has the greatest service team I’ve ever dealt with greatest service team I’ve ever dealt with More
Other Employees Tagged: Bobby Miller, Ainsley Roark, LeAnna Kerr, Daniel Wood, Lee Velazquez, Albert Ramirez, Isaiah Rodarte
March 31, 2025
I always have a good experience, but this last time I asked a few times not to rotate my tires since I had it done in December and well they rotated my tires and also I drove around a while before I noti asked a few times not to rotate my tires since I had it done in December and well they rotated my tires and also I drove around a while before I noticed they didn’t reset my oil. More
Other Employees Tagged: Lee Velazquez
March 29, 2025
Excellent service! Friendly staff, quick turnaround, fair pricing, and great communication. Highly recommend this dealership! When visiting Big Star Cadillac service de Friendly staff, quick turnaround, fair pricing, and great communication. Highly recommend this dealership! When visiting Big Star Cadillac service department ask for Ainsley Roark, she is the best and will get you in and out. More
Other Employees Tagged: Ainsley Roark, Lee Velazquez
March 22, 2025
Had a great service experience at Big Star. My service director Isiah could not have been more professional, punctual and knowledgeable tgroughout the process. Great loaner vehicle too! My service director Isiah could not have been more professional, punctual and knowledgeable tgroughout the process. Great loaner vehicle too! More
Other Employees Tagged: Bobby Miller, Ainsley Roark, LeAnna Kerr, Daniel Wood, Lee Velazquez, Albert Ramirez, Isaiah Rodarte
March 04, 2025
The people and the service at Big Star Cadillac are awesome! The leasing process was fast and the people were courteous. Months afterwards, I had my car serviced. The waiting room was also very nice; I awesome! The leasing process was fast and the people were courteous. Months afterwards, I had my car serviced. The waiting room was also very nice; I was able to relax and watch a big screen TV, while I waited. However, the wait was short; I was surprised that my car was finished so soon. They also washed it! I can say that I’m now hooked on Cadillacs. My car is beautiful, sporty, and rides smoothly; so much so that it seems to almost drive itself. I love it! More
Other Employees Tagged: Daisy Gutierrez, LeAnna Kerr
February 15, 2025
Service department always ensures you are well taken care of. Appointments are easy either online or over the phone. of. Appointments are easy either online or over the phone. More
Other Employees Tagged: Angela Davis, Ainsley Roark


