Jose Teran | Page 14

Great service Communication and response was bar none! ! Jose is awesome and went above and beyond during the entire process ! Jose is awesome and went above and beyond during the entire process More

by ALEXCRNA Verified Customer Verified Customer

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Jose Teran, es una persona muy profecional y muy amable, tienen el mejor servicio que en cualquier otro lado...gracias Jose tienen el mejor servicio que en cualquier otro lado...gracias Jose More

by mtb7109 Verified Customer Verified Customer

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Excellent professional service. Thank you for your service with a smile. Great attention to details and customer concerns. Thank you for your service with a smile. Great attention to details and customer concerns. More

by fchawkins Verified Customer Verified Customer

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Everything was grate service as well I will be back soon thank you guys for all the services 😀 thank you guys for all the services 😀 More

by MTZ.TRANSPORTATION Verified Customer Verified Customer

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Big Star always answers my call when I’m calling about service. They are hand workers. service. They are hand workers. More

by TONZT Verified Customer Verified Customer

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Great service. Went in for oil change and was in and out in no time. José was very cordial and helpful. Went in for oil change and was in and out in no time. José was very cordial and helpful. More

by lori_luv2004 Verified Customer Verified Customer

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Very nice dealership, friendly atmosphere. Every body was so helpful, specifically Mr. David and Mr. shah who is the sales manager, both were really nice to me. They tried their best to fulfi Every body was so helpful, specifically Mr. David and Mr. shah who is the sales manager, both were really nice to me. They tried their best to fulfill my needs. Overall nice experience. That's the best dealership to buy a car if you are looking for Cadillac. More

by s.araza428 Verified Customer Verified Customer

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The service appointment went very well. But the shop tossed the trunk to locate the wheel lock key. Then instead of returning it the the compartment in the trunk they left it on the passeng But the shop tossed the trunk to locate the wheel lock key. Then instead of returning it the the compartment in the trunk they left it on the passenger seat. If they would have asked me for it I would have given it to them. And would have left the trunk a mess. More

by karakasian Verified Customer Verified Customer

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Service ticket is still open. Waiting for part. While waiting for diagnosis, which was not completed the same day, advisor went to lunch and never returned. He did check on me bef Waiting for part. While waiting for diagnosis, which was not completed the same day, advisor went to lunch and never returned. He did check on me before he left, but I had to check in with the desk to get the status. I was waiting at dealership. Had to request shuttle home. When I called the next day ( I had to initiate), no update available. It took 2 days to diagnose the problem and burned 1/4 tank of gas. Problem is recurring rattling. First told it was foreign object in seat, but rattling still there. Then told muffler, repaired, but still there. Now, told muffler again, waiting on part. Rattling noise when accelerating from full stop. Getting notifications for work already completed, but when I ask what else needs to be done, no additions. More

by tnmayer Verified Customer Verified Customer

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They were times and professional. They provide transportation from dealership to home and back home again. They provide transportation from dealership to home and back home again. More

by ABNERMICHAEL Verified Customer Verified Customer

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