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Jose Teran
Jose Teran at Big Star Cadillac

Jose Teran | Page 19

Service Advisor

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.8
270 Reviews
4.8

270 Reviews

Write a Review

Dealership Experience

3 yrs, 4 mos

Industry Experience

12 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

270 Reviews of Jose Teran

November 04, 2023

Dealership Rating
Employee Rating

Love my salesman. He’s the best in all of Houston. Will definitely be buying another car from him soon!! More

by winstonmosby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

November 04, 2023

Dealership Rating
Employee Rating

They handled my request instead of turning me away, which required them to stay a little after their scheduled time. More

by kbowling0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Velasco

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Nov 06, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 03, 2023

Dealership Rating
Employee Rating

Great service. Thank you. Would recommend to others. Good customer service. And very nice... Thanks again More

by yobana.gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 03, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 03, 2023

Dealership Rating
Employee Rating

Jason and Melvin are wonderfully professional and positive. They represent the best of Big Star. More

by IKBLAKE2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin

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Nov 03, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional experience.

November 02, 2023

Dealership Rating
Employee Rating

The service team was very friendly and accommodating. Would definitely recommend a friend to them . More

by dpiddy189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 03, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

November 02, 2023

Dealership Rating
Employee Rating

I had a 815 appointment they had me in&out I timely manner & informed me of future service that need to be perform More

by WILLWASH1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 03, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

November 02, 2023

Dealership Rating
Employee Rating

Fantastic service I enjoy visiting Big Star Cadillac. Thanks again for wonderful track and service More

by samshpats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 03, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 02, 2023

Dealership Rating
Employee Rating

Fast and easy. Jose helped me with my CT4-V Blackwing. AC got fixed and they cleaned the car without my asking. Really appreciated it. More

by Kevin Coria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 03, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 02, 2023

Dealership Rating
Employee Rating

Good customer service. Fast and frendly service. Give updates about what is being done,very nice person. More

by VAZQUEZMARISELA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 02, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

October 31, 2023

Dealership Rating
Employee Rating

Clean effective efficient professional scheduling no problem address concerns after service feel comfortable with services performed. More

by ANITAZEPPENFELDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Beyner-Stanley, Bobby Miller, Ainsley Roark, LeAnna Kerr, Raven Rasberry , zzJeff zzDial, zzKarah zzGonzales, zzBritney zzNorman, zzJason zzWilson

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Oct 31, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

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