Joseph Britton
Joseph Britton at Gosch Ford Temecula

Joseph Britton | Page 13

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.8
839 Reviews
4.8

839 Reviews

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839 Reviews of Joseph Britton

December 05, 2025

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Employee Rating

They diagnosed and fixed a long standing issue with my car for $240. Took my car to other shops and spent thousands trying to fix the issue. I was always scared of the dealerships due to cost but I was wr More

by patrickscity1977
Service Price Transparency
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Recommend Dealer
Yes
Dec 05, 2025

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula. We look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

November 26, 2025

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I only use this service department. Its always been helpful and they go above and beyond. Thank you More

by Guat121
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 26, 2025

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

November 24, 2025

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My biggest gripe with this dealership is that nobody welcomes you. You don't get any kind of welcome or hi, they just stare at you and they go on about their day like you're invisible.. They make you fe More

by cisco112.fi
Service Price Transparency
Workmanship
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Recommend Dealer
No
Nov 25, 2025

Gosch Ford Temecula responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Rachelle Long Parts and Service Director

November 20, 2025

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ABSOLUTELY FANTASTIC SERVICE FOLKS! !! Joseph and Ken are the standard for how to treat and engage with customers. Keeping customers informed on the status of their vehicles. They mak More

by C17aircrew
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson

Nov 20, 2025

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

November 13, 2025

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Employee Rating

They fixed what was requested under warranty, but left my interior dirty. Left scrapes on my plastic door trim on the bottom and the bottom of seats where the controls are. Regardless got my sun roof shade f More

by Noahguzman152
Service Price Transparency
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Recommend Dealer
Yes
Nov 16, 2025

Gosch Ford Temecula responded

Thank you for your review, Noah. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Rachelle Long Service Manager 951-699-1302

November 11, 2025

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Employee Rating

Joseph, and Ken Olson! !! These folks are KINGS of the Gosch Ford Service Department! Others can learn from their customer service skills. THEY ARE BOTH ASSETS to the deal More

by C17aircrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connie Jolicoeur, Kenn Olson

Nov 11, 2025

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

November 09, 2025

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Employee Rating

Great service done correctly and updates on my cars condition the waiting area is nice also More

by Jacksanders
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Quintero

Nov 09, 2025

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

November 08, 2025

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Employee Rating

Gosch delivered as promised on the recall service and kept me informed during the process. More

by snyd
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Recommend Dealer
Yes
Nov 08, 2025

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

November 07, 2025

Dealership Rating
Employee Rating

Joseph is always professional and has taken great care of me for many years now. Zero complaints. More

by jessekimball
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Recommend Dealer
Yes
Nov 07, 2025

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

November 01, 2025

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Employee Rating

Joseph is helpful and friendly. I appreciate his thoroughness and recommendations when servicing my car. Thank you! More

by heidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Long

Nov 01, 2025

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

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