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Joseph Britton
Joseph Britton at Gosch Ford Temecula

Joseph Britton | Page 24

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.7
786 Reviews
4.7

786 Reviews

Write a Review

786 Reviews of Joseph Britton

January 11, 2025

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Employee Rating

Joseph was awesome. My van was towed in not running and he got me back on the road right away. He kept me informed though out the entire process. More

by bobmcdonaldhunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joseph and our team, and we look forward to working with you again. Jason Noble General Manager

January 10, 2025

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I was very disappointed that you had my truck for 1 week then gave it to me filthy from bird poo etc from your dealership More

by Gmaseal
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Service Time
Service Communication
Recommend Dealer
No
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Jan 10, 2025

Gosch Ford Temecula responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind contacting us so we can speak directly, we'd love to address your concerns in detail. Rachelle Long Parts and Service Director (951) 719-8220

January 09, 2025

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It took 2 days for basic maintenance and when l got my vehicle back it was filthy dirty. I used to give Ford 5 stars but something has changed. More

by linda
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 09, 2025

Gosch Ford Temecula responded

Linda, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind contacting us so we can speak directly, we'd love to address your concerns in detail. Rachelle Long Parts and Service Director

January 09, 2025

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Everyone was very nice The work was done and great time. Thank you very much. More

by Marilyn Gaffey
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Service Time
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Recommend Dealer
Yes
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Jan 09, 2025

Gosch Ford Temecula responded

Thank you so much for your excellent review, Marilyn! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

January 08, 2025

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Employee Rating

Gosch team was Courteous and professional. Finished work promptly and forwarded video of inspection for review. More

by Rdelliott0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Long

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Jan 08, 2025

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. Rachelle and our team appreciate your business and hope to see you again soon! Jason Noble General Manager

January 06, 2025

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Gosch Ford of Temecula has taken so many things into consideration and that overall consideration makes them a BEST DEALER! Their staff, from folks in the Drive, to drivers (like Stephen Parrot in parti More

by Alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Long, Samantha Masuguchi, Stewart Economos, Daniel Mantel , Stephen Parrot, a driver who has picked up my Bronco Sport and delivered it to Dealership

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Jan 06, 2025

Gosch Ford Temecula responded

Alice, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Stephen, Joseph, and our team, and we look forward to working with you again. Jason Noble General Manager

January 03, 2025

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Employee Rating

Very efficient Found out what caused the Brake light to come on. Fixed wiring problem and told me I had a rodent problem. More

by gwenhat
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2025

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad we found the problem, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

January 01, 2025

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Employee Rating

Joseph helped me tremendously and always goes above and beyond!! I would definitely recommend him to anyone. More

by James.smithjr3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2025

Gosch Ford Temecula responded

Thank you for your business and this review. I'm happy to hear Joseph was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

December 31, 2024

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Employee Rating

Joe was absolutely awesome, They picked up my truck and delivered it back to my house, diagnosed the problems with my truck and we figured out a price and got the ball moving!!! More

by joeycormier101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2025

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Joe here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

December 30, 2024

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Employee Rating

They are efficient and get the work done quickly and never try to update a service unless absolutely necessary. Great Valet service. More

by Jnoblefrog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 31, 2024

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

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