Joseph Britton
Joseph Britton at Gosch Ford Temecula

Joseph Britton | Page 29

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.7
786 Reviews
4.7

786 Reviews

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786 Reviews of Joseph Britton

September 24, 2024

Dealership Rating
Employee Rating

Took my 2022 lifted truck in because the battery dies after two years. Anyway it caused a whole bunch of other problems including things like pre collision assist going out and they had my vehicle for fo More

by r.krause1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 24, 2024

Gosch Ford Temecula responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Rachelle Long Service Manager 951-699-1302

September 20, 2024

Dealership Rating
Employee Rating

Gosch Ford Servicr in Temecula continues to be the model for all dealerships to follow. They are honest and trustworthy, great communication and they fix it right the first time. Highly recommend Joseph Bri More

by HLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2024

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joseph met your expectations. Thank you again for choosing Gosch Ford Temecula. We look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

September 20, 2024

Dealership Rating
Employee Rating

Great customer service; Joseph was very friendly with no wait time when I checked in. More

by sedellido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2024

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joseph, met your expectations. Thank you again for choosing Gosch Ford Temecula. We look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

September 13, 2024

Dealership Rating
Employee Rating

Fast and friendly, enjoyed the experience and will be back again. Looking for many years to come. More

by michaeljkillion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2024

Gosch Ford Temecula responded

Michael, Thank you for taking the time to share your thoughts on working with Joseph and our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

September 10, 2024

Dealership Rating
Employee Rating

I appreciate the pick up and delivery service. I was disappointed that they kept my car longer than expected. Hopefully, the rental company can offer the same service, when you’re without your veh More

by mikelucero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2024

Gosch Ford Temecula responded

We're sorry to hear you didn't have a 5-star experience, Mike, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Noble General Manager

September 10, 2024

Dealership Rating
Employee Rating

This dealership is great. It helped me with all of my needs and the customer service was excellent. More

by Derekwrightusmc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stewart Economos , Ryan Biteranta

Sep 10, 2024

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, Derek, and we hope to see you again! Jason Noble General Manager

September 09, 2024

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Employee Rating

Always receive courteous and friendly service no matter what you're there for and your wait time is not longer than absolutely required to get the job done. More

by panatives
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2024

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

September 07, 2024

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Employee Rating

Went above and beyond my expectations! The issue with my car ended up being my battery and they replaced my battery and I paid NOTHING since it was under warrenty. I didnt even know about More

by Rani.zeigler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2024

Gosch Ford Temecula responded

Thank you, Rani, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

September 06, 2024

Dealership Rating
Employee Rating

Joseph Britton was very helpful and communicative during the time my Raptor was with Gosch Ford for an extensive repair. The repair took longer than anticipated but Joseph was on top of it and responded an More

by joshb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2024

Gosch Ford Temecula responded

Thank you so much, Josh, for your excellent review! We are so glad that Joseph had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

September 05, 2024

Dealership Rating
Employee Rating

Thank you to Gosch Ford Temecula. We needed a safety recall addressed plus a 12-volt battery for my C-Max. Joseph Britton wrote a service ticket and 45 minutes later my car was retu More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2024

Gosch Ford Temecula responded

Terry, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

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