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Joseph Britton
Joseph Britton at Gosch Ford Temecula

Joseph Britton | Page 3

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.8
830 Reviews
4.8

830 Reviews

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830 Reviews of Joseph Britton

August 12, 2026

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Employee Rating

I had a recall notice on my Explorer. I was able to make an appointment fast and was put in 45 minutes. I still have to go back for the repairs when the parts come in, but this visit was More

by kldavis
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Recommend Dealer
Yes
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Aug 12, 2026

Gosch Ford Temecula responded

Hearing that the appointment process for your Ford Explorer was quick and easy means a lot to our service department. We’re glad our waiting room was comfortable during your visit. Our service team is ready to complete the recall repairs on your Explorer once the parts arrive. Jason Noble General Manager

August 11, 2026

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I like the new service that they take a video of the inspection and show you what they find. And I value customer service. This is not the closest Ford Service Building to my location. I just like the s More

by askdeb
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Service Time
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Recommend Dealer
Yes
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Aug 11, 2026

Gosch Ford Temecula responded

Your appreciation of the video inspection we provide during service on your Ford Escape highlights the transparency our service department strives for. Knowing you drive farther to experience this care means a great deal to our service team. Jason Noble General Manager

August 01, 2026

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They took good care of me even coming to my house to get the tru k and bring it back a great experience More

by robertbarker626
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Yes
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Aug 01, 2026

Gosch Ford Temecula responded

We’re glad our home pickup and delivery made servicing your Ford F-150 more convenient. It was a pleasure taking care of your truck right from your home. Thank you for sharing your experience, and let us know whenever you need our help again. Jason Noble General Manager

July 31, 2026

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It was easy to get there and it was easy to navigate around. People were friendly. More

by ashley.hall.respiratory
Recommend Dealer
Yes
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Jul 31, 2026

Gosch Ford Temecula responded

Thank you for sharing your positive experience with your Ford Bronco service. We’re glad you found our service area straightforward and felt welcomed by our team. Joseph and everyone here appreciate your feedback and look forward to helping you again. Jason Noble General Manager

July 28, 2026

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This is by far the best dealership that I have ever worked at. I will return. Thank you More

by Guat121
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Recommend Dealer
Yes
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Jul 28, 2026

Gosch Ford Temecula responded

It’s great to hear that Joseph and our team provided the best experience while servicing your Ford Edge. We appreciate your kind words and look forward to welcoming you back. Thank you! Jason Noble General Manager

July 23, 2026

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This is the best Ford dealership I’ve ever seen. They under promise and over deliver. More

by bob.guilliams
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Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson

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Jul 23, 2026

Gosch Ford Temecula responded

It’s fantastic to hear that your Ford Maverick service surpassed expectations. Providing dependable service without overstating what’s possible means a lot to us. Thanks for trusting us with your Ford. Jason Noble General Manager

July 21, 2026

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Amazing customer service and very thorough inspection. It is always a pleasure to have Gosch Ford work on our cars. More

by Kate H
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster, Kenn Olson, Samantha Masuguchi, Daniel Mantel, Rigo Arechiga Larios, Viktor Mazurenko, Sean Castellon, Ramphis Martinez

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Jul 21, 2026

Gosch Ford Temecula responded

Thank you for trusting us with your Honda Odyssey. Cameron and our team are glad our attentive care and comprehensive inspection met your expectations and look forward to assisting you again. Jason Noble General Manager

July 18, 2026

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The service writer did not communicate very well. Was often hard to get a hold of him. Never signed any paperwork initially. Things were not documented correctly. I was told one thing and when I wen More

by cynthia.murph
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Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Ramphis Martinez

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Jul 20, 2026

Gosch Ford Temecula responded

Thank you for this feedback, Cynthia. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rachelle Long Service Manager 951-699-1302

July 15, 2026

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Always fast and trustworthy. I appreciate the technology that they use to show me what is wrong with my car. More

by JasonB
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Service Time
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Recommend Dealer
Yes
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Jul 16, 2026

Gosch Ford Temecula responded

Thanks for trusting us with your Ford Explorer, and for noting how our efficient service and digital inspections keep you informed. Joseph and our team appreciate your kind feedback. We look forward to helping you again. Jason Noble General Manager

July 14, 2026

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This is my 4th Ford truck bought elsewhere. Second time for service and maybe the last. 8:00am appointment 9:30am oil change completed. More

by davidjohncamaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Jul 17, 2026

Gosch Ford Temecula responded

We're sorry to hear your oil change took longer than expected. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. -Service: Rachelle Long Service Manager 951-699-1302

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