Joseph Britton | Page 3

Not happy that my truck had transmission problems after 83K. Especially after having the transmission oil changed at around 60K. Went back to Gosch and Joseph spoke with Ford, who decided to pay a portio 83K. Especially after having the transmission oil changed at around 60K. Went back to Gosch and Joseph spoke with Ford, who decided to pay a portion and I had to pay the rest. $2200 is better than $9000. I’ll take that. Thanks for the help. More

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Keep up the great work, everyone there is very knowledgeable, courteous and friendly. Thank you for the great experience. knowledgeable, courteous and friendly. Thank you for the great experience. More

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The staff are really helpful. Joseph Britton did a good job. Met my expectations. They will even pick up and drop off your car when its done. Joseph Britton did a good job. Met my expectations. They will even pick up and drop off your car when its done. More

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Friendly and straight forward communication, leading to a very pleasant interaction. The shuttle service is definitely a plus. very pleasant interaction. The shuttle service is definitely a plus. More

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Another satisfied customer service experience for the repair performed on my pickup truck door in a timely manner. repair performed on my pickup truck door in a timely manner. More

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Helpful and professional staff, kept me well informed. Clean and comfortable facility to wait during service. Clean and comfortable facility to wait during service. More

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Worst experience ever. Joseph Britton refused to listen to customer concerns nor fix the vehicle. Joseph Britton refused to listen to customer concerns nor fix the vehicle. More

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I truly felt so very special that you all provided this service for me. Thank you so very much. It was excellent from the initial appointment, then picking it up and delivering it back to me in a timely ma service for me. Thank you so very much. It was excellent from the initial appointment, then picking it up and delivering it back to me in a timely manner. Excellent work! More

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I brought my truck in for a recall and service. Made an appointment and when i go there i was told they cant do the recall. I spemt $600 plus for an oil change and fuel filter and the left turn sig Made an appointment and when i go there i was told they cant do the recall. I spemt $600 plus for an oil change and fuel filter and the left turn signal. I live 45 mins away and now i have to bring the truck back for the recall work. Turns out there was another recall and that work did get done. The service writer was very polite amd professional. Im not a very oatient or nice person so he did a really good job keeping me from going off that the original recall didnt get completed. I am a little worried about driving the truck now after reading the recall More

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Service was great and kept communication with me throughout despite me missing a few calls (sorry!) overall happy with the team that overlooked the vehicle. throughout despite me missing a few calls (sorry!) overall happy with the team that overlooked the vehicle. More

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