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Joseph Budner
Joseph Budner at DCH Kay Honda

Joseph Budner | Page 21

Service Advisor

DCH Kay Honda

200 State Route 36
Eatontown, NJ 07724

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4.7
481 Reviews

Dealership Experience

24 yrs, 3 mos

Industry Experience

41 yrs, 2 mos

4.7

481 Reviews

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481 Reviews of Joseph Budner

May 02, 2024

Dealership Rating
Employee Rating

I had the filter changed 3 months prior to this appointment, yet it was recommended that I change the filter. The technician based his recommendation on mileage of car, not the condition of the fil More

by kathiscamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 05, 2024

DCH Kay Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ken Kallok Service Director

May 05, 2024

DCH Kay Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ken Kallok Service Director

May 02, 2024

Dealership Rating
Employee Rating

This service center is excellent with all great individuals working to make your experience great. More

by Nk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mickey Hughes, Tiffany Wessel , Maricela Oliveras

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May 02, 2024

DCH Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Kallok Service Director

May 01, 2024

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Employee Rating

Very professional and courteous staff! Everything from when I pulled up to when my car was finished More

by TLUPI84
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2024

DCH Kay Honda responded

Thanks for sharing about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

April 30, 2024

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Employee Rating

Service was easy to schedule and was in and out of dealership in under 1 hour. More

by ramdiesel75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2024

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Kallok Service Director

April 29, 2024

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Employee Rating

Awesome and accommodating. It was a pleasure doing business with Tiffany. She handled all my needs with an approachable attitude and many phone calls from me. I wish every bus More

by JONILAMBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mickey Hughes, Tiffany Wessel , Maricela Oliveras

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Apr 30, 2024

DCH Kay Honda responded

Thank you so much for your kind words for Tiffany and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

April 28, 2024

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Employee Rating

No falling direccion and changing 45 dollar for oil change i have lifetime oil change never paid for oil change before More

by Cesar Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Raymond

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May 02, 2024

DCH Kay Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ken Kallok Service Director

May 02, 2024

DCH Kay Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ken Kallok Service Director

April 27, 2024

Dealership Rating
Employee Rating

Good service so coprative everyone they explain how is the service process and solve the issue and our work done . Thanks More

by Jayavanti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 28, 2024

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

April 27, 2024

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Employee Rating

They were very helpful and knowledgeable of the problem at hand. They fixed the problem and recommended future work. More

by keith.lest1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 28, 2024

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Keith, and we look forward to working with you again. Ken Kallok Service Director

April 24, 2024

Dealership Rating
Employee Rating

Good service center . Been coming here since 1987. Even if I didn’t buy my car there More

by IMCFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2024

DCH Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

April 24, 2024

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Employee Rating

Expensive but they did a good job. Repair cost more than car worth. Thanks for taking rock out of caliper More

by richardomalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mickey Hughes

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Apr 24, 2024

DCH Kay Honda responded

Thank you, Richard! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Kallok Service Director

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