Joseph Cassello | Page 21
Assistant Service Manager
Oak Lawn Toyota
4320 W 95th St
Oak Lawn, IL 60453
Dealership Experience
7 yrs, 5 mos
698 Reviews
Write a Review698 Reviews of Joseph Cassello
October 21, 2022
Thank you for taking good care and putting my air bag in to keep me safe. I’m very grateful to Bob for assisting me with this. You have great staff. Thank you🙏🏾😇🙏🏾 to keep me safe. I’m very grateful to Bob for assisting me with this. You have great staff. Thank you🙏🏾😇🙏🏾 More
Other Employees Tagged: Bob Spee
October 19, 2022
Friendly, curious, prompt,informative about service problem and concern about the problem to be resolved problem and concern about the problem to be resolved More
Other Employees Tagged: Juan Vazquez , Carlos Osuch
October 12, 2022
Joe is a superb professional. He treats and delivers quality customer service to customers as if he's a customer. Kudos to Joe. He treats and delivers quality customer service to customers as if he's a customer. Kudos to Joe. More
Other Employees Tagged: Brian is service,who greets customer's and take their car to be serviced. . Another excellent employee
October 09, 2022
Excellent service and very professional individuals that are genuinely concerned about fixing my car. Diagnosed issue or issues that my car is faced with at the time of service and resolved the problem. I'm are genuinely concerned about fixing my car. Diagnosed issue or issues that my car is faced with at the time of service and resolved the problem. I'm always happy with the service that I'm provided when I go to the Toyota Dealer. Joe will always communicate what the problem is and give a thorough explanation of what service needs to be done to rectify the problem. More
October 07, 2022
Joe has always been helpful and courteous . I always have to wait for the work to be done and he makes sure it is done in a timely manner. You are lucky to have this man as an employee. I always have to wait for the work to be done and he makes sure it is done in a timely manner. You are lucky to have this man as an employee. More
October 07, 2022
This service center is extremely expensive. I went there and caliber pins were replaced, the price for the parts was cheaper than the labor. Labor was 450 dollars and my parts were 200. That's I went there and caliber pins were replaced, the price for the parts was cheaper than the labor. Labor was 450 dollars and my parts were 200. That's ridiculous. Were just getting pass the ordeal with Covid and people cannot afford the high prices of car maintenance, food, and gas. Just out right ridiculous. More
October 07, 2022
I have always received Great service and very courteous staff from the porter in the beginning till the end with cashier. Toyota makes great cars and it is always nice to have confidence in the people work staff from the porter in the beginning till the end with cashier. Toyota makes great cars and it is always nice to have confidence in the people working on them. Oaklawn staff have always been great and I have been going there for almost 10 years. Unfortunately I can't read the name tags but I have never had an issue with anybody. Thanks to everyone for a great service. More
Other Employees Tagged: Sal Gaeta, Vickie Benson, Ken Bickness, Jose Brito, Oscar Garibaldi, JJ Juarez, Rick Miller, Marco Fernandez, Juan Hernandez
October 06, 2022
I was on a time crunch and they were able to give me service quickly. They even helped me get a battery cheaper than everyone else’s in the area. service quickly. They even helped me get a battery cheaper than everyone else’s in the area. More
Other Employees Tagged: John Carnivele, Jason Stoit, Steve Hertogs, Bill Elvidge, Andres Rivera, Alex Ramos , Mark Girlich
October 03, 2022
Very attentive, personable, knowledgeable and focused an ensuring customers receive top notch service! Added additional service to enhance our purchase and support ! John Beris helped us on the Sales sid ensuring customers receive top notch service! Added additional service to enhance our purchase and support ! John Beris helped us on the Sales side and followed up with service to ensure satisfaction ! More
Other Employees Tagged: Vickie Benson, Ken Bickness, Jose Brito , John Beris
October 03, 2022
I appreciate the friendly and respectful service. I always feel welcome when I come in. I always feel welcome when I come in. More
Other Employees Tagged: John Carnivele, Jason Stoit, Diana Rodriguez, Sal Gaeta, Cesar Quiroz

