Joseph Castera | Page 40

Service was great and had me updated when parts were coming in, no issues at all coming in, no issues at all More

by d.savitz Verified Customer Verified Customer

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Retainer for Lincoln is full of scams I came and I brought my truck and I had to bring my truck back the next day because of the will alignment and it was certified pre-owned then on top of that I cam brought my truck and I had to bring my truck back the next day because of the will alignment and it was certified pre-owned then on top of that I came back the next week after that because my brakes were squeaking and I was told that I had to get the brakes replaced because they were ain't out they were rotted out so basically I was sold the car that had no freaking prior checking to it and then when I asked to see the guy that sold me the car they said that they fired him and I was so by another employee that he wasn't even supposed to sell me that car off that side of the lot then I come back almost every month with it's always something wrong with my truck. Basically I have had my car in Ford being worked on longer than I was able to drive it on for these two years. Then I brought a new battery from AutoZone with my lifetime warranty right before I took my car into Ford because it wouldn't start so when my car comes back the battery is all corroded and everything so I go to take my battery back to get my exchange battery and when they check the serial numbers they said that this wasn't the battery that I purchased and it didn't match so I know right then. This last time was even worse I got my car fixed and not even all the way fixed and I had to pay out 1,200 for the brakes again. So when I got my car back I'm noticing that the next day my horn is not working mind you I take pictures of everything is under the hood of my car I can know what is what so I lift it up and I look at my fuse box and what do you know Ford has taken nine of my fevers out and my fuses that I really need. I hate that I brought my car from there and the first place I should have went to the Carfax and I should have just brought my car instead of doing this and now I'm stuck with hanging over $600 miles for my car on top of that another $300 for full insurance coverage. They scam me for 2years now!!! More

by seanjennings.sdj Verified Customer Verified Customer

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I am most unhappy with your dealership, i leased a few cars and tried to purchase the last one. You added a large dealer fee to the purchase price which was nowhere in the paperwork. I doubt I’d recommend cars and tried to purchase the last one. You added a large dealer fee to the purchase price which was nowhere in the paperwork. I doubt I’d recommend your company. More

by Chips Verified Customer Verified Customer

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When I need help with any problems that I ve with my car Ford always there for me and I appreciate all the time that I stopped in to ask that I didn't know about I m greatful to ve Ford by my side Ryan Pete Ford always there for me and I appreciate all the time that I stopped in to ask that I didn't know about I m greatful to ve Ford by my side Ryan Peters is very helpful I like all the people at Ford dealership there always give you right information when you need it thank very much for being their when I need your help Marian More

by muser107 Verified Customer Verified Customer

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The sales man was good and they honor the warranty. Very happy with how they stand by the word with the warranty for the car. Very happy with how they stand by the word with the warranty for the car. More

by geech3000123 Verified Customer Verified Customer

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prompt service. Joe Castera was really great and followed up. i have has some bad experiences in the past but i must say Joe made me forget about those past experien Joe Castera was really great and followed up. i have has some bad experiences in the past but i must say Joe made me forget about those past experiences. He was A+ More

by rjg427 Verified Customer Verified Customer

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Had to do a lot of troubleshooting to figure out what was wrong with my car. They figured out what was wrong and solved the problem. wrong with my car. They figured out what was wrong and solved the problem. More

by Xjoe430x Verified Customer Verified Customer

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Excellent experience good coffee the service guy was great but the 15 word minimum is ridiculous though great but the 15 word minimum is ridiculous though More

by smfromhome Verified Customer Verified Customer

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Very friendly and helpful workers make you feel important always an easy time going there always an easy time going there More

by ejrreyes Verified Customer Verified Customer

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Great service and great counter help. We were treated as VIP customers from the minute we entered until we left. The service person Joe was terrific and worked with use to get us in and o We were treated as VIP customers from the minute we entered until we left. The service person Joe was terrific and worked with use to get us in and out as quickly as possible. More

by TONY L. Verified Customer Verified Customer

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