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Joseph Castera
Joseph Castera at Dana Ford Lincoln

Joseph Castera | Page 41

service advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.8
440 Reviews
4.8

440 Reviews

Write a Review

440 Reviews of Joseph Castera

July 16, 2023

Dealership Rating
Employee Rating

Always a great experience when we bring our vehicle in for service thank you very much! More

by kristidelacruz12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Lori Allotta , Neil Barrow, Eric Iwulski

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Jul 18, 2023

Dana Ford Lincoln responded

Thank you for the 5-star rating! We're delighted to hear that you had a wonderful experience with our service department. We'll see you next time. Drive safely! - The Dana Ford Team

July 16, 2023

Dealership Rating
Employee Rating

Always very good treatment to car and to me. Show Out to Service Mgr. Especially. Very Good Man and Very Knowledgeable in Cars. A Real Genuine Person. A Big Thank you to the Whole Department. Jo More

by tomlladdie14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 18, 2023

Dana Ford Lincoln responded

Thank you for your loyalty and kind feedback! We're happy to hear that our team always provides you with a great service experience here at Dana Ford. We appreciate your support and look forward to assisting you again in the future!

July 10, 2023

Dealership Rating
Employee Rating

Service techs always respectful of time. I only use DANA for all my service needs. More

by r2tulimieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2023

Dana Ford Lincoln responded

Thank you for your loyalty and for choosing Dana Ford for your vehicle needs! We appreciate your kind words to our service staff and shall see you on your next service visit!

July 03, 2023

Dealership Rating
Employee Rating

It a Great place to take ur car my service was excellent very very good keep up the Great work I give u a ten in ratings More

by muser107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 05, 2023

Dana Ford Lincoln responded

Thank you for the great review! We're happy to hear that you had an excellent service experience with our team at Dana Ford. Your kind words and support mean a lot to us. Have a fantastic day, and we look forward to serving you again in the future!

July 02, 2023

Dealership Rating
Employee Rating

Great service great dealer was served 100% very satisfied service in that dealer 👍👍👍👍 100% great great great service More

by Dario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella , Neil Barrow, Eric Iwulski, Arianna Keegan, John Lomando

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Jul 05, 2023

Dana Ford Lincoln responded

Hey Dario, thank you for the positive review! We're pleased that you had a great experience with our service department. Your satisfaction means everything to us. We hope to see you again at Dana Ford!

June 25, 2023

Dealership Rating
Employee Rating

Very friendly and knowledgeable staff. Clean and inviting waiting area. Love the hot chocolate milk More

by maryleecavaioli
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Lori Allotta

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Jun 27, 2023

Dana Ford Lincoln responded

We're glad you had a positive experience at Dana Ford! Our team strives to create a friendly and welcoming environment for all our customers. Thanks for the great review, and we hope you enjoy the hot chocolate next time too! - The Dana Ford Team

June 23, 2023

Dealership Rating
Employee Rating

Joe and Colin were very helpful and attentive. My car was finished when promised and washed and ready for Me to pick up More

by Frankc
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer

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Jun 26, 2023

Dana Ford Lincoln responded

Thanks for the glowing review, Frank! We're glad Joe and Colin provided you with excellent service. Drive safely, and we hope to see you back at Dana Ford in the future!

June 23, 2023

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Employee Rating

Went in for oil change and tire rotation plus free added car wash all was completed in under an hour More

by Lizking711
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mary Graffeo, Douglas Hansen, John Locher

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Jun 26, 2023

Dana Ford Lincoln responded

Hey Liz! We're so glad that we could take care of your oil change, tire rotation, and car wash in less than an hour. Thanks for choosing Dana Ford! Have a great day!

Jun 26, 2023

Lizking711 responded

Thank you! LIZKING711

June 17, 2023

Dealership Rating
Employee Rating

very fast, professional and friendly service large comfortable waiting room with delicious coffee thank you More

by radekmroz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella , Neil Barrow, Eric Iwulski, Arianna Keegan, John Lomando

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Jun 19, 2023

Dana Ford Lincoln responded

We're so glad to hear that you had a positive experience at Dana Ford! Thank you for taking the time to leave us a great review. We appreciate your kind words and hope to see you again in the future. Have a fantastic day!

June 07, 2023

Dealership Rating
Employee Rating

Joe Jeffery Ryan deserved all the credit for help me out I couldn't ask for any thing more their one of ur best workers they go beyond their duty to help make the customer happy I give em a rating of ten st More

by muser107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Chris Cognetta, Ryan Peters, Diane Creazzo, Diana Latella , Danielle Barbaria, Theresa McMahon

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Jun 08, 2023

Dana Ford Lincoln responded

We're so glad you found our team to be so helpful! We strive to offer our customers the best and are thrilled we succeeded this time for you, Marian! Thank you for choosing Dana Ford as your go-to automotive resource!

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