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Joseph Castera
Joseph Castera at Dana Ford Lincoln

Joseph Castera | Page 41

service advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.8
472 Reviews
4.8

472 Reviews

Write a Review

472 Reviews of Joseph Castera

October 08, 2023

Dealership Rating
Employee Rating

Excellent and friendly service. Prompt service. Full explanation of work to be done. Like it More

by bolzcarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella , Arianna Keegan, John Lomando

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Oct 10, 2023

Dana Ford Lincoln responded

Thank you so much for your kind words and positive feedback! We are delighted to hear that you had an excellent experience with our service and that you found it prompt and friendly at Dana Ford! Safe travels!

October 06, 2023

Dealership Rating
Employee Rating

Waited a lil to long but all and all good service and the sales man that sold me my car was amazing More

by Warnut009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Sibbio, Diane Creazzo, Lori Allotta, Irma Jace , John Lomando

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Oct 09, 2023

Dana Ford Lincoln responded

We appreciate your patience and five-star rating for us. We hope you're enjoying your new ride and look forward to working with you again! Thank you! - Dana Ford

October 02, 2023

Dealership Rating
Employee Rating

I used the mobile service,they came to my home and all services were preformed in my drive way.I highly recommend the mobile service. More

by john.brescia421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 02, 2023

Dana Ford Lincoln responded

John, it's great to know that you found our mobile service convenient and efficient. We appreciate your recommendation! Thanks for choosing Dana Ford.

October 01, 2023

Dealership Rating
Employee Rating

Nice Job by the entire staff ,professional and service was right on time Well done!!! More

by matildeajh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella , John Lomando

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Oct 03, 2023

Dana Ford Lincoln responded

Thank you for your confidence in Dana Ford, and for your business. We are grateful to have you as a customer!

September 27, 2023

Dealership Rating
Employee Rating

Great car buying experience. Very professional without the salesman’s pressure. I travel from New Jersey to do business with this dealer. This is the third vehicle I’ve purchased More

by VNAMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Douglas Hansen, Jason Younger

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Sep 28, 2023

Dana Ford Lincoln responded

We're delighted to know that you had a great car-buying experience with us at Dana Ford! It's wonderful to have your continued support over the years. Safe travels in your new vehicle and we look forward to assisting you again in the future!

September 21, 2023

Dealership Rating
Employee Rating

Best service ever vehicle was done in a timely fashion everyone was polite and knowledgeable can’t wait for my next service at the best dealerships ever More

by jroman463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo, Irma Jace , John Lomando

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Sep 21, 2023

Dana Ford Lincoln responded

Thank you for the 5-star rating! We're glad to know you had a great experience with our team at Dana Ford. We look forward to seeing you again during your next visit! Have a great ride!

September 21, 2023

Dealership Rating
Employee Rating

I needed 2 recalls resolved. Joe was wonderful and quickly had my car serviced. I suggest Ford give him a raise. :) More

by lindawithanl
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 25, 2023

Dana Ford Lincoln responded

Hey Linda, thank you for the positive review! We're glad to know Joe was able to assist you with your recalls at Dana Ford. We appreciate the suggestion and see you again! Have a great ride!

September 18, 2023

Dealership Rating
Employee Rating

This dealership is top notch! The entire staff is always helpful even AFTER the sale. They also provide a very nice waiting room to relax or work in while your vehicle is being More

by kerri3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Keith Curran, Collin Romer, Lori Allotta , Eric Iwulski, John Lomando

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Sep 21, 2023

Dana Ford Lincoln responded

Thank you for the 5-star rating! We're delighted to know you've had a great experience with our team at Dana Ford. We appreciate your kind words and see you again! Safe travels!

September 17, 2023

Dealership Rating
Employee Rating

Took me. in gave me oil change was very polite and got me out in very fast time. More

by Gleasonbus7561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan

Print
Sep 18, 2023

Dana Ford Lincoln responded

We're glad our Dana Ford team could make your visit an efficient one! Thanks for trusting us with your oil change and please don't hesitate to reach out the next time we can be of service!

September 15, 2023

Dealership Rating
Employee Rating

They are great. Explained everything to me about my repair service and always try to give the best service they can. More

by andrewmagarino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella , Eric Iwulski, Arianna Keegan, John Lomando

Print
Sep 18, 2023

Dana Ford Lincoln responded

Andrew, we're delighted to know you had a great experience at Dana Ford. Our team always aims to provide top-notch service and clear communication about repairs. Thanks for the positive feedback!

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