"Great experience at Westboro Toyota!"
I had a wonderful experience at Westboro Toyota! Erin was fantastic to work with! And Joe Dolan made sure we got our New England Patriots Super Bowl plates for the new Highlander! Thank you Westboro Toyota!
"Worst Treatment of Customers, and Fraud "
We were working with Erin, who was very friendly and accommodating, and negotiating a price of a used Honda Pilot. After taking it to our mechanic, and evaluation, he recommended the rotors and tires be changed on it. Before taking it to the mechanic, Erin promised that anything that mechanic will find, would be fixed by the dealership, if it presents a safety issue. The safety issue was clearly there; however after we decided to purchase the car, a person name Joe Dolan, came out saying that Erin had an emergency, and the car was sold to somebody else a day ago, so we should look for another Honda elsewhere... This was very rude and unprofessional. I called the dealership manager and left a voicemail, to call me back, and never got a call back. This must be a regular treatment of customers at this dealership, unfortunately.