Joseph Gesualdo

I had a great experience purchasing my car from this dealership. From the beginning, the staff was friendly and professional. dealership. From the beginning, the staff was friendly and professional. More

by jrpza777 Verified Customer Verified Customer

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Felix and Gregory Hyundai was incredible to work with. Not only was he knowledgeable, but listened to what I was looking for in a vehicle. I could not be more happy with the vehicle I left with and the se Not only was he knowledgeable, but listened to what I was looking for in a vehicle. I could not be more happy with the vehicle I left with and the service I received. More

by jnoosbond Verified Customer Verified Customer

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Thank you Gregory Hyundai, Highland Park for amazing service. Appreciate your service, support of your team. service. Appreciate your service, support of your team. More

by lucica.ban Verified Customer Verified Customer

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Did not have service done We picked up a vehicle and Felix went above and beyond with helping us learn all the features Felix went above and beyond with helping us learn all the features More

by roy.lange Verified Customer Verified Customer

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Hospitable and genuine. When they promise to do something, they really live up to their word. I also love the follow up. It indicates confidence in what they are selling. Am When they promise to do something, they really live up to their word. I also love the follow up. It indicates confidence in what they are selling. Am coming back for an upgrade More

by jntracy26 Verified Customer Verified Customer

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Excellent service - your rides to my home and the care you provided for my vehicle. you provided for my vehicle. More

by elainebadler Verified Customer Verified Customer

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They treat you like you are family purchase a Acura 2010 and was nice. Had no issue with driven the car and was nice. Had no issue with driven the car More

by jblt27 Verified Customer Verified Customer

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Dear General Manager, I am writing to express my deep disappointment regarding my recent purchase of a 2026 Hyundai Kona from your dealership. When I purchased the vehicle, I was informed that there w disappointment regarding my recent purchase of a 2026 Hyundai Kona from your dealership. When I purchased the vehicle, I was informed that there was an open recall requiring a replacement part. I was told the repair would take approximately 10 days to two weeks before I could take delivery of the vehicle. Based on that information, I agreed to move forward with the purchase. Since then, I have received very little communication. I had to repeatedly contact the dealership myself just to ask for updates, and each time I received different or vague answers. Today, I visited the dealership in person seeking a clear timeline. Instead of receiving one, I was told that it could take another two or even three months before the vehicle would be available. Had I been told this before signing the paperwork, I would not have purchased this vehicle. Meanwhile, I have already started making loan payments and paying for insurance on a vehicle that I have never been able to drive. What was even more upsetting was the way I was treated during today’s visit. During a phone conversation with another manager, I was accused of “lying” when I was simply explaining what I had been told during the sales process. I also overheard the manager instructing another employee to “kick them out” if I did not calm down. Being spoken to this way, especially as a customer who is simply asking for honest information, was shocking and completely unacceptable. I understand that recall repairs can sometimes cause delays, and I do not blame the dealership for circumstances beyond its control. However, I do expect honesty, transparency, consistent communication, and respectful treatment. Unfortunately, none of those expectations have been met. I respectfully request that you review my experience, investigate how this situation was handled, and contact me as soon as possible with: * A clear and honest update regarding the status of my vehicle. * An explanation of why I was given conflicting information throughout the process. * A resolution that is fair, considering that I am paying for a vehicle I have not received. * A response regarding the unprofessional treatment I experienced during my visit. I hope your dealership values its customers and will take this complaint seriously. I look forward to hearing from you soon and hope we can resolve this matter professionally. More

by shah_eli_shah Verified Customer Verified Customer

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I took my car to be repaired for an oil leak/burn. when I went to pick up my car the A/C was not working but it worked fine when I dropped the car off. I didn't remove the car from the dealership, and when I went to pick up my car the A/C was not working but it worked fine when I dropped the car off. I didn't remove the car from the dealership, and I was told that it wasn't their fault and I have to pay a new Warranty deductible because they closed the work-order in their computer. I got the car back a few days later and it has been running badly since. I seemly like the motor timing is off or that it is mis-firing. I am going to have it checked by another mechanic before I bring it back the dealership. More

by slewis19 Verified Customer Verified Customer

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Mindy was amazing and the service was great. It was a pleasant experience and I’m glad I brought my car in It was a pleasant experience and I’m glad I brought my car in More

by skroeze Verified Customer Verified Customer

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