Kathy Critzer
Kathy Critzer at Gregory Hyundai

Kathy Critzer

Manager

Gregory Hyundai

490 Skokie Valley Road
Highland Park, IL 60035

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4.8
13 Reviews
4.8

13 Reviews

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13 Reviews of Kathy Critzer

July 16, 2026

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Employee Rating

They're the best - handled the service and recall promptly, letting us know it would take a few hours. More

by m.levin
Service Price Transparency
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Recommend Dealer
Yes
Jul 16, 2026

Gregory Hyundai responded

Thank you for the five-star review. We’re glad we could handle your Tucson’s recall promptly and keep you informed about the timing. Please feel free to reach out if there’s anything else we can help you with.

July 11, 2026

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Did not show us enough technology in the car! Didn’t even mention place for a purse. More

by jwhalen1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Felix Fitzershtein

Jul 12, 2026

Gregory Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

July 01, 2026

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Mindy was amazing and the service was great. It was a pleasant experience and I’m glad I brought my car in More

by skroeze
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Recommend Dealer
Yes
Jul 01, 2026

Gregory Hyundai responded

It’s great to hear our service team delivered such a pleasant experience for your Hyundai. Thank you for bringing your car in, and we look forward to assisting you again.

June 29, 2026

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Excellent job and very courteous extremely happy with the service and the people that took care of me More

by steindianek
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Gesualdo, Phillip King

Jun 29, 2026

Gregory Hyundai responded

What a pleasure to know our team provided courteous service for your Hyundai. We’re delighted you felt well cared for throughout your visit. Please let us know if we can help with anything in the future.

June 22, 2026

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Excellent service. Second to none in their handling of maintenance and repairs. Highly recommended to friends and family More

by pjstachowicz
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 22, 2026

Gregory Hyundai responded

Thank you for trusting us with your Hyundai Elantra maintenance and repairs. It’s wonderful to know our team met your expectations and earned your recommendation to friends and family. Please stop by again whenever your Elantra needs service.

June 18, 2026

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Employee Rating

The purchase experience was fine The salesman did a good job. The price was good on the vehicle I bought. The $500 out-of-state fee was bogus. Waited two hours to sign the paperwork with finance which was w More

by HABECKGA
Recommend Dealer
Yes
Jun 19, 2026

Gregory Hyundai responded

Thank you for taking the time to share your feedback. Please don't hesitate to reach out to us directly if you have any questions or concerns. We sincerely value your business and hope you enjoy your new vehicle.

June 15, 2026

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Employee Rating

Great dealership great service. Adrian Gonzalez and Kathy Critzer made sure I received good service . More

by AIRTIX0798
Sales Price Transparency
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Recommend Dealer
Yes
Jun 18, 2026

Gregory Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 29, 2026

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Employee Rating

Our experience at Gregory Hyundai was absolutely exceptional from beginning to end. After spending four days testing different vehicles and exploring our options, we can confidently say this dealers More

by Cisneros
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2026

Gregory Hyundai responded

Thank you for highlighting the attentive service you received from our sales and finance staff as you explored your options over several days. We’re delighted you felt supported, informed, and pressure-free throughout the process, and that your used Hyundai purchase became such a positive experience. Congratulations on your new vehicle and we look forward to assisting you again in the future.

April 10, 2026

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Excellent service, they really care about the customer. would highly recommend. A service team you can trust. More

by IKYLEMARTIN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Gesualdo, Phillip King

Apr 10, 2026

Gregory Hyundai responded

Thank you for letting us service your Hyundai Veloster. We’re glad our team showed the care and reliability you deserve. We’ll pass your recommendation along to Joseph and the rest of the service crew.

March 09, 2026

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Employee Rating

The service rep and the receptionist were very nice and cordial. It was a pleasure to be there last week. More

by JLERNER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Gesualdo, Phillip King , Matt

Mar 09, 2026

Gregory Hyundai responded

It’s wonderful to know that our service rep and receptionist greeted you warmly and made your visit enjoyable. Thank you for trusting us with your Hyundai. We look forward to welcoming you back soon.

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