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Joseph Loera
Joseph Loera at Walter's Mercedes-Benz of Riverside

Joseph Loera

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

4.8
240 Reviews
4.8

240 Reviews

Write a Review

240 Reviews of Joseph Loera

August 05, 2025

Dealership Rating
Employee Rating

Joseph Loera did my service for my Mercedes Benz GLK 350, and he did a great job! I appreciate your best service that's why I always use your company every time I need service. I am grading Joseph Loera, 100 More

by aidasfg7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your excellent review! Providing top-notch service is so important to us, and we are glad that Joseph's efforts consistently meet your satisfaction. It is our pleasure to serve you and your Mercedes needs in any way possible. We look forward to continue providing you with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

Aug 05, 2025

aidasfg7 responded

Joseph Loera, did an excellent service! It was fast and he always update me. A gentleman and did what I need precisely. Thank you very much! More power to Joseph Loera and your to Walter Mercedes!

Aug 05, 2025

aidasfg7 responded

Thank you Walter Mercedes for the great job!

July 25, 2025

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Employee Rating

Walter"s Have A Very Good Service Dept. And It Always Help Having Good Service Advisors Like Joseph Loera And A Manager Like Mark Interlicchia More

by marcdezo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia

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Jul 30, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! Providing top-notch service is so important to us, and we are glad that Joseph's, Mark's, and the team's efforts consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 30, 2025

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Employee Rating

My Service Representative Joseph Loera always provides exceptional customer care service. He explains everything regarding my vehicle needs to me in order for me to understand exactly what is going on wit More

by Deon1854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2025

Walter's Mercedes-Benz of Riverside responded

Brenda, Providing exceptional service is so important to us here at Mercedes-Benz of Riverside and we are glad that Joseph's efforts met your satisfaction! We are thrilled to know that he explained everything regarding your vehicle needs in order for you to understand exactly what was going on with it as always. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 02, 2025

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Employee Rating

Joseph is the only service advisor I deal with. He’s professional, friendly and he knows the Mercedes Benz product. He goes above and beyond when taking care of my CLS I would recommend Joseph t More

by Steve S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 02, 2025

Walter's Mercedes-Benz of Riverside responded

Steve, Providing impeccable service is so important to us here at Mercedes-Benz of Riverside and we are glad that Joseph's efforts met your satisfaction and recommendation! We are thrilled to know that he was professional, friendly, always goes above and beyond to take care of your CLS, professional and detailed. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 29, 2025

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Employee Rating

Kelly Sandefur is The best! ! She listens to you and makes sure all of you vehicle issues are addressed !💕💕 More

by Taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez, JR Rodriguez, Eddy Elsayed, Michael Ramos, Kelly Sandefur, Erwin Artacho, Ross Geiger, Travis Rhodes , Jonathan Hasshaw

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Jan 30, 2025

Walter's Mercedes-Benz of Riverside responded

Taylor, We appreciate you for leaving Kelly this stellar review! We are delighted to know that she listened to you, made sure all of your vehicle issues were addressed and is the best. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 16, 2025

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Employee Rating

Walter’s Mercedes-Benz is a top-notch car dealership with a tremendous service department! Joseph Loera is highly knowledgable and a pleasure to work with. My wife and I are truly happy with our vehicle More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2025

Walter's Mercedes-Benz of Riverside responded

Lou, Thank you for leaving Joseph this amazing review! We are happy to know that he was highly knowledgeable and a pleasure to work with. Please do not hesitate to let us know how we may be of further service to you and your wife. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 21, 2024

Dealership Rating
Employee Rating

Joseph Loera, always very attentive and good customer service. Joseph is the man to go when you need your vehicle serviced at Walters. More

by Imer.wilson213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 22, 2024

Walter's Mercedes-Benz of Riverside responded

Imer, We are grateful for you leaving Joseph this extraordinary review and recommendation! We are pleased to know that he was very attentive and provided you with good service. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 14, 2024

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Employee Rating

The dealership was what I expected it to be. I went for my B3 service. Customer service was great and Joseph Loera was so very helpful and imparted knowledge regarded my car. He was informativ More

by tylertown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2024

Walter's Mercedes-Benz of Riverside responded

Tyler, We are grateful for you leaving Joseph this exceptional review! We are thrilled to hear that Joseph took excellent care of you. We are pleased to know that he was very helpful, informative and friendly. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 09, 2024

Dealership Rating
Employee Rating

Walters Mercedes-Benz of Riverside wonderful dealership that service my car, with service advisor Joseph Loera handling my visit great experience in a timely manner appreciate the help thanks. More

by marjoriethomas60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 09, 2024

Walter's Mercedes-Benz of Riverside responded

Marjorie, Thank you so much for leaving Joseph this incredible review! We are glad to hear that Joseph took exemplary care of you and your automotive needs. We are happy to know that he made your service experience great. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 05, 2024

Dealership Rating
Employee Rating

Joseph Loera At Walter's Mercedes Is By Far Is The Best Service Advisors In The Building,And He Takes Great Care Of Me. More

by marcdezo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 06, 2024

Walter's Mercedes-Benz of Riverside responded

Marcdezo, Thank you so much for leaving Joseph this positive review! We are glad to hear that Joseph took great care of you and your automotive needs. We are happy to know that he is the best. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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