Joseph Loera
Joseph Loera at Walter's Mercedes-Benz of Riverside

Joseph Loera | Page 2

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

4.8
238 Reviews
4.8

238 Reviews

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238 Reviews of Joseph Loera

March 12, 2024

Dealership Rating
Employee Rating

Eddy Elsayed made the transition from one leased veh into another, very easy. We did not spend all day or half a day..... completing paperwork, etc. He was very patient with my daughter during the test driv More

by SunnyM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddy Elsayed, Justin Campbell , Justin

Mar 12, 2024

Walter's Mercedes-Benz of Riverside responded

Sunny, We greatly appreciate you for leaving Eddy this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Eddy could provide you with top notch service. We are delighted to know that he was very patient with your daughter. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 08, 2024

Dealership Rating
Employee Rating

Bought my electric Mercedes at this dealership. Did not have a great experience with my very young salesman, luckily I knew exactly which car I wanted to buy. I pre-paid for all the service and I’v More

by Wheredidservicego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Ramos

January 29, 2024

Dealership Rating
Employee Rating

Joseph Loera was once again a great service agent for us. We had a smell of gas around our C300, and the techs were able to find a small leak in a line to the fuel pump. Joseph determined that this issue was More

by Cody
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2024

Walter's Mercedes-Benz of Riverside responded

Cody, Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Joseph's efforts could meet your satisfaction! We are thrilled to know that he got your service covered under warranty. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 23, 2023

Dealership Rating
Employee Rating

Joseph Loera was the service agent that worked with me during my service visit. He listened intently to my requests and concerns. He expressed his desire to give my concerns to the the service people an More

by tylertown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Walter's Mercedes-Benz of Riverside responded

Tylertown, Thank you very much for leaving Joseph this amazing review! We are glad to hear that Joseph took great care of you and your automotive needs. We are thrilled to know that he listened intently to your requests and concerns. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 02, 2023

Dealership Rating
Employee Rating

The team at Walters MBZ is very professional. They are polite and the facilities are exceptionally clean. We were provided a loaner vehicle while our car was in for service. The loaner car was ne More

by Moe Duran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2023

Walter's Mercedes-Benz of Riverside responded

Moe, We are grateful for you leaving us this terrific review! We are thrilled to hear that our team took excellent care of you and your automotive needs. We are delighted to know that they provided you with a loaner vehicle while your vehicle was being serviced. We hope to continue serving you and your future automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 26, 2023

Dealership Rating
Employee Rating

Walters Mercedes dealership is consistently excellent. Mark Interlicchia the service manager that we always work with, is outstanding. He is a wonderful manager who consistently trains his staff to provid More

by Rosey22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia

Sep 27, 2023

Walter's Mercedes-Benz of Riverside responded

Rosey, We greatly appreciate you taking the time to leave Mark this positive review! We are glad to hear that he consistently takes great care of you and your automotive needs. We appreciate your continued business with us here at Walter's Mercedes-Benz of Riverside. We are pleased to hear he is always outstanding to work with. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 25, 2023

Dealership Rating
Employee Rating

Service advisor Joseph Loera was very helpful on my last visit in your dealership. He solved most of my issues regarding my old G wagon. Which i didn’t get in my previous visit.. He is an excellent asset o More

by orentoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2023

Walter's Mercedes-Benz of Riverside responded

Orentoria, Thank you so much for taking the time to leave Joseph this positive review! We are glad to hear that Joseph took great care of you and your automotive needs. We are pleased to hear he could solve most of your issues with your old G Wagon and provided you with top notch service that you so much deserve. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 11, 2023

Dealership Rating
Employee Rating

Joseph and Travis were amazing! Some of the girls are not very welcoming when dropping off or picking up the car More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis in the car loan department

September 06, 2023

Dealership Rating
Employee Rating

Joseph Loara was very professional and courteous. I enjoyed your facility and was pleased with the service. More

by Luz Schilling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2023

Walter's Mercedes-Benz of Riverside responded

Luz, Thank you for sharing the positive experience you had with us here at Walter's Mercedes-Benz of Riverside. Providing top-notch service is so important to us, and we are glad that Joseph's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 13, 2023

Dealership Rating
Employee Rating

I give Walter's Mercedes a 5 star when it comes to good customer service: * Ease of reserving the service online or the friendliness of the staff answering the phone on the other line *Professionalism an More

by SheilahN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Ramos , Wayne Anderson

Aug 14, 2023

Walter's Mercedes-Benz of Riverside responded

Sheilah, Thank you for taking the time to leave us his excellent review! It is an honor to have your confidence and loyalty, and we are so glad that Joseph, Michael, Wayne and the team could provide you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Your safety and satisfaction are our utmost priorities here at Walter's Mercedes-Benz of Riverside, and we look forward to continue providing you with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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