Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 102

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

September 19, 2018

Dealership Rating
Employee Rating

Completely Satisfied Thank you for the professional and prompt inspection service appointment today. It is always a pleasure and positive experience at Sarant Cadillac. I More

by Completely Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kind gentleman that greeted me this morning and checked in my car. Lovely Service department receptionist,

Sep 21, 2018

Sarant Cadillac responded

Thank you for the kind words and the rating! We're glad we could help you out and we look forward to seeing you again soon!

September 19, 2018

Dealership Rating
Employee Rating

Everything went according to plan The service was excellent as usual, I don't mind doing these fill in formats but writing these reviews every time I come in is a pain More

by oldartist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Soriano , Maurice Pereira

Sep 21, 2018

Sarant Cadillac responded

Customer satisfaction is very important to us! Thank you for entrusting us with your business!

September 18, 2018

Dealership Rating
Employee Rating

Everyone at Sarant wereextremely professional and caring Everyone from the Sales Department to the Service Department were extremely professional and caring. They couldn’t Do enough for me to make my experie More

by BHBOBCAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno , Joe Armenti

Sep 20, 2018

Sarant Cadillac responded

Thank you for the excellent rating and review. Excellent to hear that our sales and service departments were able to provide you with a great experience with us. We look forward to seeing you again.

September 16, 2018

Dealership Rating
Employee Rating

Inspection ... Brought my Cadi in for a inspection I was a little worried because it was due they made me feel so comfortable they did it right away I was treated w More

by KIMOGREAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2018

Sarant Cadillac responded

Thank you for your review! We couldn't be happier to hear that you had such a successful visit and what an honor to have been able to make your day! It's a pleasure to do business with you and we look forward to seeing you next time!

September 15, 2018

Dealership Rating
Employee Rating

Excellent As always, anytime I have a service appt. or any issues with my xt5, Joe, in service, addresses it and explains everything to me. My husband and I h More

by MattnJan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno , Teresa Gunshinan, Mark Rosen

Sep 18, 2018

Sarant Cadillac responded

MattnJan, we really appreciate the 5-star rating! We are glad that Joe was able to provide you with a great experience. Thank you for your loyalty and we look forward to seeing you again soon!

September 14, 2018

Dealership Rating
Employee Rating

Great Customer Experience! I always enjoy a great experience when bringing my car to Sarant for service! I received an email reminder thatmy Cadillac was due for an oil change. More

by Matt B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Gunshinan

Sep 18, 2018

Sarant Cadillac responded

Matt B, we appreciate the great feedback! We are glad you had a great experience with us. Thank you for your loyalty and the great rating! We look forward to seeing you again soon!

September 13, 2018

Dealership Rating
Employee Rating

Great Service Joe Minstrata and Frank were very nice and did a great job of servicing the car and delivering it in a spotless condition..Many thanks for the excelle More

by MIRA B
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno

Sep 17, 2018

Sarant Cadillac responded

We're happy that Joe and Frank provided you with a great service experience with us, Mira! Thank you for the positive feedback. Please come see us again.

September 12, 2018

Dealership Rating
Employee Rating

Unscheduled Service I didn’t have a service appointment, but the team at Sarant Cadillac was able to help me get a new battery installed. Joe Mistretta is always helpful More

by JoeK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2018

Sarant Cadillac responded

Thanks so much for your review! We are so pleased to hear that you found your experience with Joe to be so helpful. It's a joy to do business with you and we look forward to seeing you next time!

September 12, 2018

Dealership Rating
Employee Rating

Great Service I was very pleased with the service I received at Sarant Cadillac, I brought my car in for several repairs and got a loaner thinking they would need a More

by MARILYNGKLEIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 17, 2018

Sarant Cadillac responded

Thank you so much for your review! We are absolutely thrilled to hear that you had such a wonderful experience at Sarant Cadillac! It's an absolute pleasure to have been of any help to you and your vehicle. Let us know if there's anything else we can do and come again soon!

September 11, 2018

Dealership Rating
Employee Rating

Cue screen needed replacement. You can't find a better dealership than Sarant! I drove in, was met by Joseph (awesome!) he took exactly 3 seconds to take my keys, had the paperwork More

by KRESSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2018

Sarant Cadillac responded

Thanks for the fantastic review! It's always a pleasure having you at the dealership, and your continued business means a lot to us. We can't wait for your next visit!

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