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Joseph Mistretta
Joseph Mistretta | Page 103
Service Director
Sarant Cadillac
4339 Hempstead Tpke
Farmingdale, NY 11735
1,140 Reviews
Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.
Read more1,140 Reviews
Write a ReviewDealership Experience
29 yrs, 1 mo
Industry Experience
47 yrs, 1 mo
Specialties & Trainings
Cadillac Certified
1140 Reviews of Joseph Mistretta
September 09, 2018
Superior Joe Mistretta is always professional and courteous Sarant’s service department personnel are always top notch! They in addition to the sales dep Joe Mistretta is always professional and courteous Sarant’s service department personnel are always top notch! They in addition to the sales department make leasing or buying a Cadillac an effortless Zander enjoyable experience I highly recommend Sarant More
by DONNAGKOENIG
Verified Customer
September 08, 2018
Fantastic service The service department was great. When he called the night before about my issue they quickly squeezed me in for a service appointment the next day. The service department was great. When he called the night before about my issue they quickly squeezed me in for a service appointment the next day. More
by Marisa
Other Employees Tagged: Antonio Centeno
September 08, 2018
Great place for your first/next Cadillac. Great dealership experience. The moment you walk in you realize that this isn’t a typical dealer. The space is unique and has a cozy feel. From ther Great dealership experience. The moment you walk in you realize that this isn’t a typical dealer. The space is unique and has a cozy feel. From there you are greeted by a team of low key professionals rather than the high pressure tactics of other dealerships. More
by hackstr
Other Employees Tagged: Bill Reale
September 08, 2018
Excellent service,fast, problems taken care of in a timely manner.Great attitudes. Comfortable waiting room, friendly and competent people who know you have som service,fast, problems taken care of in a timely manner.Great attitudes. Comfortable waiting room, friendly and competent people who know you have somewhere else to b. More
by Wheezer
Other Employees Tagged: Dominic Vivo
September 05, 2018
HORRIBLE DEALERSHIP Horrible dealership! Bad sales department! Bad Service department! Bad customer service! They would not work with me or my bank, salesman were all ver Horrible dealership! Bad sales department! Bad Service department! Bad customer service! They would not work with me or my bank, salesman were all very rude. Ended up buying the exact same car from another Cadillac dealership for less money and with my bank. Thought I'd give them another chance with their service department, because that should be different right? WRONG! Had a sunroof leak, brought it there for repair, requested a loaner car before hand, then they say they cannot give me one for not requesting one.. Then they "repair the issue" also wrong. Sunroof continued to flood my vehicle, ended up fixing it MYSELF! Then went there for service today again because its close by to my work, they try to upsell me on parts and services that i do not want or need, I go to pickup my loaner car that has to be placed through MY INSURANCE ANYWAY, and they say they can't give me one because I'm 20!! But im old enough to spend $40,000 there right? I brought my car to the other Cadillac dealership in Smithtown instead, and now i have a loaner car, and my car is getting service for what i actually needed. Will NEVER step foot in Sarant again. More
by Alexmitrani
Other Employees Tagged: Antonio Centeno , Teresa Gunshinan, Bill McCardle, Heidi McGough, Maurice Pereira
September 01, 2018
Quick service Popped in with a defective door trim It was handled immediately. I had questions on how to use the cue. John Nassour took the time to help. Popped in with a defective door trim It was handled immediately. I had questions on how to use the cue. John Nassour took the time to help. More
by GREGWARNOW
Other Employees Tagged: John F. Nassour, Sr. , Bill McCardle, Freddie Rollo
August 31, 2018
excellent service excellent customer service, very professional , very good attitude and pleasant to deal with , have been to other dealers and found sarant to be th excellent customer service, very professional , very good attitude and pleasant to deal with , have been to other dealers and found sarant to be the best of all More
by NAVICOLLI
August 31, 2018
A great experience It is always a pleasure dealing with everyone at this dealership. They provide friendly, prompt, and excellent service. I never wait too long for for It is always a pleasure dealing with everyone at this dealership. They provide friendly, prompt, and excellent service. I never wait too long for for the job to be completed. I highly recommend them. More
by KH
Other Employees Tagged: Teresa Gunshinan
August 30, 2018
oil change My oil change was done quickly and the staff was very efficient and friendly. I was able to get an appointment quickly. I trust that my service will b My oil change was done quickly and the staff was very efficient and friendly. I was able to get an appointment quickly. I trust that my service will be done correctly. More
by Yolanda
Other Employees Tagged: Maurice Pereira
August 29, 2018
As usual , wonderful This is my 3rd lease from Sarant because I like my salesman Dominick. He cuts to the chase and makes shopping for a car effortless. I've dealt with ot This is my 3rd lease from Sarant because I like my salesman Dominick. He cuts to the chase and makes shopping for a car effortless. I've dealt with other sales people in other dealerships just to see whats out there, and most sales people annoy me. I also love my experiences at the service dept. Joe is wonderful also the convenience and waiting time for serve is excellent. . More
by JBMIJ971
Other Employees Tagged: Dominic Vivo
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