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Joseph Mistretta
Joseph Mistretta | Page 115
Service Director
Sarant Cadillac
4339 Hempstead Tpke
Farmingdale, NY 11735
1,141 Reviews
Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.
Read more1,141 Reviews
Write a ReviewDealership Experience
29 yrs, 2 mos
Industry Experience
47 yrs, 2 mos
Specialties & Trainings
Cadillac Certified
1141 Reviews of Joseph Mistretta
August 30, 2017
Excellent Customer Service at Sarant I was leasing an SRX which was expiring in a 3 months. I brought the car in for an inspection and spoke to Joe - service. I let him know that I did no I was leasing an SRX which was expiring in a 3 months. I brought the car in for an inspection and spoke to Joe - service. I let him know that I did not think I like the new XT5. We talked for a while and he gave me all the new features and pluses about the car. He told me to sit with Antonio because Jim was off. Antonio let me take the XT5 for a test ride. Joe was right. Antonio was able to make the new lease compatible to what I was already paying with my employer discount and promotions at the time. I agreed to the lease and ordered the car. There were some issues with delivery which were out of their control but they went above and beyond to make me whole during the waiting time. When I picked up the car Jim spent time showing me how to work the car and set up different things. He was very helpful. I would highly recommend this dealership. This is my 2nd lease with them and am totally satisfied with all their customer service!! More
by Pam's Caddy
Other Employees Tagged: Antonio Centeno , Jim Rapp
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