Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 47

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

December 12, 2021

Dealership Rating
Employee Rating

Joe Mistretta at Sarant does an exceptional job at repairing and maintaining my Cadillacs. He really knows the car repair business and he is a super nice guy!! The repairs are done extremely well. T More

by akrecko3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno , Shmuel Borenstein

Dec 14, 2021

Sarant Cadillac responded

Thank you for the great review! We appreciate you taking the time to let us know how our service department is doing. Joe will certainly be happy to hear your kind words! Thank you for your continued loyalty and we look forward to having the opportunity to serve you again soon.

December 11, 2021

Dealership Rating
Employee Rating

I continue to use this Dealership because of the excellent service and professional handling of its customers. More

by RHAGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2021

Sarant Cadillac responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Sarant Cadillac. All the staff will continue to work hard to provide great customer service for each visit.

December 09, 2021

Dealership Rating
Employee Rating

Got a flat tire I had my car towed Joe Mistretta in service took care of it nice and quick hassle free. Always a Pleasure doing business with them. More

by LAC2520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno

Dec 10, 2021

Sarant Cadillac responded

Thanks for the excellent 5-star rating! We truly appreciate your business and your continued loyalty. You can expect the same level of care every time you visit us at Sarant Cadillac. If we can help you further in any way, please let us know!

December 09, 2021

Dealership Rating
Employee Rating

After reading some of the reviews I must say I've dealt with Joe since 2006 with no problems ,he was always helpful ,and very nice .. hey sometimes thing go beyond anyone's control but that's part of life More

by Evill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2021

Sarant Cadillac responded

Thank you so much for rating us 5 stars. Thank you for your recommendation and kind words about Joe, he will appreciate the shout-out! We appreciate your business and look forward to seeing you on your next visit!

December 04, 2021

Dealership Rating
Employee Rating

Excellent. Personal service. Way Above and beyond what one would normally expect and kept me up to date throughout repair More

by DVESQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2021

Sarant Cadillac responded

You can expect the same level of care every time you visit Sarant Cadillac! We're glad to hear we exceeded your expectations and we look forward to your next service visit!

December 03, 2021

Dealership Rating
Employee Rating

The service dept is the backbone of the place. True professionals dealing with impeccable service and expediency More

by rx316la
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

Dec 03, 2021

Sarant Cadillac responded

Thank you for the amazing review! We're happy to hear you had a great experience with our service department. We pride ourselves on our knowledgeable and helpful team members. We hope to see you again for your next service visit!

December 03, 2021

Dealership Rating
Employee Rating

They are all extremely polite and respectful and also very concerned about your time. They are all very helpful. They are very accommodating, when you need a ride they drive you to where you have to go a More

by EILEENKEEGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Maurice Pereira

Dec 03, 2021

Sarant Cadillac responded

Thank you for the positive feedback about your recent experience with us! We are delighted to hear that our team helped in giving you such a great service experience. You can expect the same level of care every time you visit us at Sarant Cadillac. It's always a pleasure doing business with you and we look forward to your next visit!

December 02, 2021

Dealership Rating
Employee Rating

I haven’t been there in a long time and it was wonderful to see everyone. The service was great. Thank you More

by DODYOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

Dec 03, 2021

Sarant Cadillac responded

Thank you for the positive review! We're glad to hear you were satisfied with our services. We appreciate your loyalty and we look forward to seeing you again soon!

December 01, 2021

Dealership Rating
Employee Rating

Service advisor listened to my problem and was able to provide a temporary solution until I was able to bring it in More

by LEOMARINACCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2021

Sarant Cadillac responded

We appreciate you taking the time to share your experience with us! We're glad to hear we were able to help. Please don't hesitate to reach out if there is anything more we can do for you!

December 01, 2021

Dealership Rating
Employee Rating

ALL SERVICE INDIVIDUALS WERE PROFESSIONAL AND FORTHRIGHT. CREDIT CHARGE ADD TO THE BILL IS REALLY POOR! More

by SGTUSAF66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

Dec 02, 2021

Sarant Cadillac responded

Thank you so much for your feedback. We truly appreciate each and every comment from our customers. We look forward to getting a chance to work with you again in the future.

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