Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 95

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

January 09, 2019

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Employee Rating

15 Caddy's and still counting We have many choices as to which car to purchase and where to purchase such car. My wife and I decided upon Cadillac's about 30 years ago at a dealer More

by RONNIMDAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo, Thomas Sabbatino , Bill McCardle

Jan 11, 2019

Sarant Cadillac responded

Thank you for choosing us time and time again to choose your Cadillacs! We are ecstatic to know we are worth returning to, and we are the dealership of choice for you and your family. Please let us know anything else we can do for, we hope to work with you and your family again soon!

January 06, 2019

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Employee Rating

An awesome place with awesome people, and awesome cars! As always, Sarant Cadillac is excellent in every way. The customer is always respected and made to feel comfortable when asking questions. They work More

by WQUEEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2019

Sarant Cadillac responded

Thank you for your recommendation and kind words! We appreciate you taking the time to share your positive feedback. Let us know how we can help with any future car or service needs you may have!

January 05, 2019

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perfect most professional people i ever dealt with i live in medford ny i driver 45mins for service only placew i would consider for sales and service the mgr More

by TRLUM105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Thomas Sabbatino , Joe Sarro

Jan 08, 2019

Sarant Cadillac responded

Thank you for the kind words and recommendation! Please come back and see us when you are in town for any of your future car needs!

January 05, 2019

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Employee Rating

GREAT People Had my 2013 XTS serviced Only called the day before and they got me right in the very next day. Waited there for a few hours and they did every More

by jonathanlebowitzmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno , Bill McCardle, Maurice Pereira

Jan 08, 2019

Sarant Cadillac responded

Thanks for stopping by and letting us know how your experience went! We're happy to hear that you left satisfied with the quality and timeliness of the service you received. Please let us know when we can assist you in the future!

January 05, 2019

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Employee Rating

The Cadillac Experience Joe is always helpful, friendly, knowledgeable and thorough. He always manages to get my car serviced as quickly as possible And back on the road. I a More

by Joeval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2019

Sarant Cadillac responded

Thanks for your feedback! It's great to hear that you were provided with another excellent experience by Joe! Please let us know if there is anything else we can do for you. Thanks again!

January 04, 2019

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Employee Rating

Cadillac CTS 2019 Lease Dealing with Bill Reale is a pleasure. This is the 3rd Car I have leased from him and I have always found him to be very knowledgeable, Trustworthy a More

by Diane P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Reale , receptionist

Jan 08, 2019

Sarant Cadillac responded

Diane, thank you so much for your continued loyalty with Sarant Cadillac! We're delighted to hear that your most recent visit went so well and that you had the chance to work with Bill again. He'll be so happy to know that you had another great experience with him. We look forward to seeing you in the future!

December 27, 2018

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Employee Rating

oil change I brought my car in for an oil change and to replace my battery remote. I waited for the service which was easy because I got an appointment when I ne More

by Yolanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maurice Pereira

Dec 28, 2018

Sarant Cadillac responded

We're super happy to hear that you've always had a great experience with us whenever you need service! Thank you so much, Yolanda, for this awesome review! We strive to make every visit as quick and painless as possible. Looking forward to seeing you again!

December 27, 2018

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Employee Rating

Neat & fast and always pleasant. I made an appt. online which was convenient. I talked in person to my Service advisor - Joe Mistretta, to give him details. The car was finished way a More

by Julie & Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Soriano

Dec 28, 2018

Sarant Cadillac responded

Thank you so much, Julie & Ron, for the five-star review! We really appreciate it! We strive to have the fastest service around while being detailed at the same time. Our goal is to make your life easier when you need service. We'll be looking forward to your next visit!

December 19, 2018

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Employee Rating

loyalty dividends After leasing Cadillac's since 2008, I am on my 7th consecutive Cadillac. No other dealer treats return customers as does Sarant Cadillac. Between Ant More

by vgiaime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Dominic Vivo

Dec 21, 2018

Sarant Cadillac responded

Thanks so much for the review! The 5 stars are greatly appreciated. It's so awesome knowing we've always met or exceeded your expectations over the years. I know Antonio and Joe will be happy to hear your kind words. Enjoy your new Cadillac! We look forward to seeing you again in the future.

December 18, 2018

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Employee Rating

Very helpful and prompt The staff is very helpful and competent. Service was performed promptly and completely. Excellent and to my complete satisfaction. Everything was expl More

by Cadillac customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Dec 20, 2018

Sarant Cadillac responded

Awesome to hear, and thank you so much for your very kind words about our service team. We are glad we could help you with your vehicle and get you back on the road so quickly. It was great to see you, and if you have any other vehicle needs, please come back to see our team again. We hope you have a great week!

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