Joseph Rodriguez | Page 3

Sales team and finance mgr were knowledgeable, very helpful, easy to work with. They were very fair on pricing and professional in how I was treated!! Service manager Mike was also very helpful and h helpful, easy to work with. They were very fair on pricing and professional in how I was treated!! Service manager Mike was also very helpful and helped this sale go well!! More

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Everyone was AMAZING. I wen in for an Oil change and left with a new Lease Teguan . They made a great deal that worked to my budget with a new Lease Teguan . They made a great deal that worked to my budget More

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The Volkswagen Dealership Prestige VW of Stamford, CT is a quality car dealership to date (1 day in from receipt of my vehicle). There were multiple issues with the purchase which I thought would have been a quality car dealership to date (1 day in from receipt of my vehicle). There were multiple issues with the purchase which I thought would have been the smoothest purchase of my life. It was not. It is not all Prestige's fault, but the practice could be improved. I purchased the car from an internet ad. I live in Eastern LI. Phone transactions were hampering to the deal, reaching the Sales Manager was not easy and I had to aggressively pursue the purchase of this car to move things along. It took a week for finance and $ to fall into place, but promised to pickup the car on Saturday the following week, upon receipt of funds the day of pickup, I was told by the dealership my vehicle would not be ready for another week. Amir and Joe (Sales Mgr and Rep) were apologetic and provided a new loaner for my used vehicle purchase for the week. Exchange was arranged and completed with a few kinks and frustrations, but I did receive the vehicle. Overall, I would believe this is an honest and good dealership with a good team. It is difficult to manage during COVID times, but I believe they will do a good job with us and be fair to us for all issues. They have listened, been courteous and were a pleasure to deal with and were never rude or forceful. I wanted the car I wanted, they held it w/o deposit and trusted I was serious about purchase when I provided all documents (I did offer to put a deposit down - they refused and though it made me nervous, they honored the sale of the vehicle to me). More

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Overall, the purchase was a reasonable experience. I purchased the vehicle from Long Island over the phone sight unseen... The process was a little clunky and the paperwork was not in order though it w purchased the vehicle from Long Island over the phone sight unseen... The process was a little clunky and the paperwork was not in order though it was promised. At the time of pickup, I received a loaner vehicle of a 2021 in place of my certified preowned which I had purchased. It was a nice gesture, though not ideal. I also had issues getting the vehicle delivered to Long Island it was late, and interrupted my scheduled times which I had made - this was not traffic related. The man they sent couldn't read a GPS from what he said to me. I suppose this is OK, but it was not EXCELLENT. I am still waiting on copies of paperwork I had requested and only received my bill of sale for the vehicle. I had asked for copies of all signed paperwork and still have not received it (3 weeks later). Amir and Joe were good. My vehicle was not delivered with all appointments we had agreed on either. I am still waiting for the additional parts to come in the mail with my license plates from them. If asked to use the company again, I would. I have yet to experience their service department, but I might have to - the vehicle has some climate control issues which need attention. More

by tom@bettua.net Verified Customer Verified Customer

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This was the Best experience ever , ! recommend this This was the Best experience ever , ! recommend this dealership for service , helpful staff , kept me posted on my vehicle , quality work vehicle ca This was the Best experience ever , ! recommend this dealership for service , helpful staff , kept me posted on my vehicle , quality work vehicle came back to me better .. More

by PETETHEGRK83 Verified Customer Verified Customer

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I had an amazing experience at Prestige. Joe was very helpful and made the process easy and smooth. The fastest and best experience I’ve ever had at a car dealership. helpful and made the process easy and smooth. The fastest and best experience I’ve ever had at a car dealership. More

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We had a great experience working with Joe. He was helpful, knowledgeable and not pushy. He helped us find a car that was a great match for what we needed. The financial office provided us with some helpful, knowledgeable and not pushy. He helped us find a car that was a great match for what we needed. The financial office provided us with some misleading information, but Joe was able to help clarify. More

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Joe was great to work with. Wish some of the other guys were better at keeping their mask on while we were there. Overall service was great were better at keeping their mask on while we were there. Overall service was great More

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Great experience Joe Rodriguez is terrific. He knows all about the car, excellent communicator, gave us options, and guided us through the process. I feel like we got Joe Rodriguez is terrific. He knows all about the car, excellent communicator, gave us options, and guided us through the process. I feel like we got a very good price, Joe was delightful and the car is excellent. It sparkled when we picked it up. So good work prep guys! Thanks for the positive experience and the great car. OJ Hazard More

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Things went very smooth; had to wait to find the color we wanted, but that went as expected. Joseph was an excellent salesmen which made the experience a pleasurable one. The finance person was cool , no pu wanted, but that went as expected. Joseph was an excellent salesmen which made the experience a pleasurable one. The finance person was cool , no pushy selling , just down to business. More

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