Joseph Zecena
Joseph Zecena at Landers Toyota NWA
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Joseph Zecena | Page 2

Finance Manager

Landers Toyota NWA

411 South Metro Parkway
Rogers, AR 72758

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4.7
185 Reviews

Industry Experience

8 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.7

185 Reviews

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185 Reviews of Joseph Zecena

September 04, 2023

Dealership Rating
Employee Rating

The finance person made it very difficult for me to complete the purchase just because I said I didn’t trust him to sell me a lot of adds on. He asked me to walk out of the dealership without buying wh More

by Ramasubramaniam.ar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chase Shelnutt , Gage Smith

Sep 05, 2023

Landers Toyota NWA responded

Hi, Ramasubramaniam.ar. Thank you for taking the time to leave this review and bring this situation to our attention. We want our customers to feel supported and comfortable through the entire car-buying process, so this review concerns us. We would like to know more about your experience and how we can earn back your trust — Please contact our Sales Manager Robert Argueta at roberto.argueta@landerscorp.com.

September 01, 2023

Dealership Rating
Employee Rating

Awesome Salesman! Good job in Finance! Overall great experience! Will recommend Landers Toyota to my friends! More

by Frank@ics24-7.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Rigsby

Sep 05, 2023

Landers Toyota NWA responded

Thank you for the recommendation, Frank! We're glad you enjoyed your experience and hope to see you again in the future!

August 25, 2023

Dealership Rating
Employee Rating

I did not get any chance for financial option to chose. I did not expect or hear the rate is 8% or above. More

by dabirul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chip Anderson

Aug 28, 2023

Landers Toyota NWA responded

Hi, dabirul. Thank you for taking the time to write this five-star review — we truly appreciate your business! Please let us know if there is anything else our team can do for you.

August 19, 2023

Dealership Rating
Employee Rating

Great experience while purchasing a new RAV4 from Landers. Trenton Plack was awesome and making the experience very enjoyable. Joe was great in helping set up the financing. Overall, I would highly r More

by mikejure
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trenton Plack

Aug 21, 2023

Landers Toyota NWA responded

Thanks for the recommendation, Mike! We are happy to hear that Trenton, Joe, and the rest of our team delivered five-star customer service. Come see us again anytime!

August 18, 2023

Dealership Rating
Employee Rating

I didn’t feel like Toyota was taking care of me or trying to get me a good deal. I felt like I didn’t have any kind of buying power and I was basically held hostage to what I could get. Buying a car was not More

by dylan.sylvester0110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Esteban Vanegas

Aug 21, 2023

Landers Toyota NWA responded

Hi, Dylan. Thank you for sharing this feedback and bringing your experience to our attention. We want all of our customers to feel respected and well cared for while at our dealership, so we would like to do what we can to earn back your trust. Please contact our Sales Manager Robert Argueta at roberto.argueta@landerscorp.com so that we can discuss how to better serve you and find you the perfect new vehicle.

August 05, 2023

Dealership Rating
Employee Rating

Excellent customer service and professionalism! Brian was very knowledgeable about products and what fit my needs! More

by Frank@ics24-7.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Rigsby

Aug 07, 2023

Landers Toyota NWA responded

Hi, Frank! We appreciate you taking the time to leave us a five-star review, and we're very glad Brian could make the process a breeze!

June 22, 2023

Dealership Rating
Employee Rating

Me gusta como me atendieron y mas muchacho q me toca a hacer el trámite de vehículo nueva me encanto More

by santoschoc3
Sales Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

Landers Toyota NWA responded

santoschoc3, thank you for the 5-star review! We appreciate the kind words and positive feedback. Please come see us again for any future sales or service needs. Enjoy your new Toyota!

May 01, 2023

Dealership Rating
Employee Rating

El vende lo que quiere no le que el comprador quiere muy mal experiencia no lo recomiendo More

by trejolupe960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Geovani Rodas

May 02, 2023

Landers Toyota NWA responded

Trejolupe960, we are sorry to hear your experience with us was less than satisfactory. We hope to earn your business back in the future.

April 22, 2023

Dealership Rating
Employee Rating

Manrique was very helpful and I found a car I liked more than I expected!!! More

by japg307
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manrique Valdez, Juan Valdez

Apr 23, 2023

Landers Toyota NWA responded

japg307, thank you for the 5-star review! We always love to hear about satisfied customers. Please come see Manrique or any of our team if we can help with any future sales or service needs. Enjoy your new Toyota!

February 16, 2023

Dealership Rating
Employee Rating

Quick and easy process! ! Manny did a great job at explaining everything! 3rd time buying a car and I do have say this was the best experience compare to my other purchases a More

by Selena Martinez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manrique Valdez

Feb 17, 2023

Landers Toyota NWA responded

Selena, thank you for the 5-star review! We love repeat customers, and we appreciate your loyalty to Landers Toyota NWA. We hope Manny can sell you your 4th Toyota as well. Come see us for any future sales or service needs. Enjoy your new Toyota!

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