Josh Archer | Page 4

Great Experience I wanted to trade in my Crosstrek for something new, Josh Archer was awesome, professional, kind and not high pressure. He worked as our advocate and I wanted to trade in my Crosstrek for something new, Josh Archer was awesome, professional, kind and not high pressure. He worked as our advocate and got the deal done. I couldnt be happier! More

by PW128 Verified Customer Verified Customer

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Good people, bad service. Everybody who have worked with that this dealership is way nicer then you would expect, they're very informative and they're very helpful. The actual Everybody who have worked with that this dealership is way nicer then you would expect, they're very informative and they're very helpful. The actual service from the mechanics sucks. I spent almost $1,300 over for visits within the course of a week and a half. Half of that was trying to fix one problem. It took themthree visits to figure out that I had a misfire, the first two times they thought it was an ABS sensor I had that replace for $400 total. And then I went back a third time because the problem was still there, and they told me I had a misfire. More

by Swampson Verified Customer Verified Customer

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Who thought buying a car could be fun! I LOVE my Subaru Ascent with it's amazing safety features! Buying it was a breeze - everyone was extremely helpful, knowledge, positive, authentic and I LOVE my Subaru Ascent with it's amazing safety features! Buying it was a breeze - everyone was extremely helpful, knowledge, positive, authentic and fun! More

by NARINE L. Verified Customer Verified Customer

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John was awesome. We had a great experience Jon Theoda was awesome. We had a great experience. John was very knowledgeable . Josh was very very helpful and knowledgeable explaining all the diffe Jon Theoda was awesome. We had a great experience. John was very knowledgeable . Josh was very very helpful and knowledgeable explaining all the different service options. Would definitely recommend this delearship to others. More

by MIKEMCK1231 Verified Customer Verified Customer

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Patent, friendly & kwledgable A great experience. Everyone we worked with was patient, friendly & knowledgable. Would defiantly rev amend this dealership to anyone looking to buy a A great experience. Everyone we worked with was patient, friendly & knowledgable. Would defiantly rev amend this dealership to anyone looking to buy a new car. More

by ALYSEGABORIAULT Verified Customer Verified Customer

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Very “Helpful” and professional This dealership was very helpful and professional not to mention top quality mechanical work. They advised me on all my options as well as telling me This dealership was very helpful and professional not to mention top quality mechanical work. They advised me on all my options as well as telling me more about my vehicle long term ! More

by Borisd700 Verified Customer Verified Customer

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Service Great service just wish prices were competitive. My husband has a Toyota and has his service through them. I don’t understand why your prices are so Great service just wish prices were competitive. My husband has a Toyota and has his service through them. I don’t understand why your prices are so much higher for same service? This is my second Subaru and I’d rather service my vehicle where I buy it but I’m afraid my husband has a point why pay more for same service? More

by PGAGNE3 Verified Customer Verified Customer

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Got a car Nothing special. Just dealer vs buyer experience. I bought the car in the end. I did my research online so there wasn't too much to discuss Nothing special. Just dealer vs buyer experience. I bought the car in the end. I did my research online so there wasn't too much to discuss More

by RPKRAKOWIAK Verified Customer Verified Customer

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Complete disarray Bought the car on a Sunday and it needed to be registered in NY, which they said could take up to two weeks—they would register it and deliver it to m Bought the car on a Sunday and it needed to be registered in NY, which they said could take up to two weeks—they would register it and deliver it to me. checked in a week later and was told everything was on track. After hearing nothing more, I called at the two week mark. The manager, Inna, said she’d check and call me right back. Later that afternoon, having got no response, I called her. She did not have an update. About 30 minutes later, Josh called, stating that 2 days after my visit they had everything they needed but “the girls upstairs” mishandled it. It was not until my call, 16 days after the purchase, that any effort was made to rectify the situation. No one took responsibility. The next day I asked for an update. No response. The day after, I received a call from a gentleman saying he had just registered my car in Poughkeepsie and was on his way to me. I heard nothing from Josh, Inna or anyone else. More

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Very happy with the purchase of my new 2018 Outback Josh Archer was a pleasure to deal with when purchasing my new car. It was a very stress free transaction. Even on pick up day when Josh was out si Josh Archer was a pleasure to deal with when purchasing my new car. It was a very stress free transaction. Even on pick up day when Josh was out sick, Steve stepped up and helped me get into my new car and on the road in a timely matter. More

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