Josh Chadwick
Josh Chadwick at Byers Toyota

Josh Chadwick

Finance Manager

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

4.9
176 Reviews
4.9

176 Reviews

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176 Reviews of Josh Chadwick

June 28, 2025

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Employee Rating

I've always had good service and good customer service 😀. I would recommend Byers to my friends More

by carolsmith3033
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 30, 2025

Byers Toyota responded

Thank you so much for your kind words and for recommending us to your friends! We’re thrilled to know you’ve had great experiences with our service and customer support. Your satisfaction means the world to us, and your review just made our day! 😊

June 28, 2025

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Everything is fine. You might want to check the table outside your show room. There were bed bugs on it. More

by suzn61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 30, 2025

Byers Toyota responded

Thank you so much for your 4-star review! We’re thrilled to hear you had a positive experience. Your support means the world to us, and we look forward to serving you again soon!

June 24, 2025

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I believe I was a pretty easy customer. I took up approx 30 mins of Colton’s time, paid cash at full asking price, and went on my way. I realize that I bought a used car and I signed that n More

by mollyrieder
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shawna Mays, Colton Gray

Jun 25, 2025

Byers Toyota responded

Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered and the way your concerns were handled. Your feedback is extremely important, and we regret that we missed the opportunity to provide the level of service you deserve during your purchase. We understand how frustrating it must be to have a concern like this overlooked, especially after investing in such an important purchase. Please know that we take your comments seriously and will address this matter internally to ensure our team meets the highest standards of honesty and customer care. We would appreciate the opportunity to make things right. Please feel free to reach out to our management team directly, so we can better understand the situation and explore how we can resolve the issue for you. Your satisfaction is very important to us, and we're committed to improving your experience with us moving forward. Thank you again for bringing this to our attention, and we hope to have the chance to restore your trust.

June 07, 2025

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I have no idea who Dominic Decaro is, or why you are asking me about him. Neil Terry was the person I dealt with fo rthis transaction.. More

by paulparkhurst2025
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton, Dominic Decaro , Neil Terry - 5 stars

Jun 09, 2025

Byers Toyota responded

Thank you for bringing this to our attention. We apologize for any confusion caused during your interaction. It’s great to know that Neil Terry assisted you with your transaction, and we appreciate you sharing this information. If there’s anything else we can assist you with or clarify for you, please don’t hesitate to reach out. Your satisfaction is our priority, and we’re here to help.

May 05, 2025

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Great service, low pressure sales environment with great selection and honest pricing! I drove from Dayton twice to buy from them!! The whole team works to make your experience great! Taylor is an awesome s More

by donaldnorth
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Recommend Dealer
Yes
May 07, 2025

Byers Toyota responded

Thank you so much for your kind words! We’re thrilled to hear you had a positive experience with us. It means a lot that you made the trip from Dayton not once, but twice—that truly makes our day! We’re also glad Taylor and the rest of our team could make your visits enjoyable. Your satisfaction is our top priority, and we’re grateful for your support. We look forward to seeing you again in the future!

May 04, 2025

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Me experience with byers toyota was very pleasant. The staff didn't make me feel overwhelmed or pressured. Very open and understanding. More

by aj_blue_star19
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Cain

May 07, 2025

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear that your experience with us was pleasant and pressure-free. Our team strives to ensure every customer feels comfortable and understood, and your feedback means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your trust in us!

April 11, 2025

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Everyone we encountered at Buyers was very helpful and down to earth. Car shopping was very easy and straight forward with them. I would recommend them to anymore looking for a vehicle. More

by nwin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Tremayne

April 10, 2025

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Very thorough and accommodating. Especially with a grand Highlander, which was in short supply on the current market. More

by grundbruce
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Justin Price

April 09, 2025

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Employee Rating

Love to work with Jeff Mull! He genuinely cares and made sure I got the car I wanted. More

by lbc1017
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jeff "Mullzie" Mull

March 21, 2025

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Excellent in customer service and follow up. Their service department is excellent also and never pressure you in to repairs that aren’t necessary. More

by btreece1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis, Darryl Becker, Gynnae Britton , Pam Bishop, Tara Farmer, Troy in Sales

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