Josh Chernault
Josh Chernault at Koons White Marsh Chevrolet

Josh Chernault

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
118 Reviews
4.8

118 Reviews

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118 Reviews of Josh Chernault

March 20, 2026

Dealership Rating
Employee Rating

It is always a pleasure to deal with the service team at Koons White Marsh Chevrolet More

by TAMI6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Krause

March 18, 2026

Dealership Rating
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Excellent Service, the service department was very polite and giving detailed answers to a problem with the car. More

by denisegilliam
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 21, 2026

Koons White Marsh Chevrolet responded

We really appreciate this positive review! Thanks so much!

March 16, 2026

Dealership Rating
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The service was amazing! Everyone was so friendly and kind! The waiting room is comfortable and service was quick! More

by terry.gover
Service Price Transparency
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Recommend Dealer
Yes
Mar 19, 2026

Koons White Marsh Chevrolet responded

Thanks for the great rating! We are always happy to help!

March 16, 2026

Dealership Rating
Employee Rating

Service department is great and runs extremely efficiently. They are courteous, professional and explain repair work in detail. More

by MARYANN.SMITH
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lacie Hildebrand

Mar 19, 2026

Koons White Marsh Chevrolet responded

MARYANN.SMITH, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

March 13, 2026

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Prompt efficient service. They scheduled us quickly, effectively diagnosed the issue, and repaired the problem the same day. More

by jsnappjr
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Koons White Marsh Chevrolet responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

March 12, 2026

Dealership Rating
Employee Rating

Brought in my 2025 Equinox EV for a check of the telematics module. The vehicle got into the service bay pretty quickly and I was out within a couple of hours - much quicker than anticipated. Josh p More

by java007md
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Mar 18, 2026

Koons White Marsh Chevrolet responded

Thank you java007md! We hope to be of service to you again!

March 12, 2026

Dealership Rating
Employee Rating

Excellent service department. Keeps you informed throughout service. Sales dept was great when purchased truck More

by Joparr910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Koons White Marsh Chevrolet responded

Hi, thanks so much for rating us so high! Be safe on the road!

March 12, 2026

Dealership Rating
Employee Rating

Should inform customers of hours of service and pickup Cashier use to be open till 7 I was running late got to shop by 6:15 could not get my vehicle More

by jnehmsmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Koons White Marsh Chevrolet responded

jnehmsmann, we are delighted to see this rating! Have a great day!

March 11, 2026

Dealership Rating
Employee Rating

Was told 2 hours. It was less than an hour. Thank you and I was able to redeem a coupon off the website. Every little bit helps with times we are experiencing 😊 More

by tnae1508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Koons White Marsh Chevrolet responded

tnae1508, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

March 09, 2026

Dealership Rating
Employee Rating

Great, no complaints. Chris called and texted when my car was ready. As he said. Thank you. More

by mhe6808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris

Mar 18, 2026

Koons White Marsh Chevrolet responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

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