Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Josh Chernault
Josh Chernault at Koons White Marsh Chevrolet

Josh Chernault

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

Contact Me
4.7
46 Reviews
4.7

46 Reviews

Write a Review

46 Reviews of Josh Chernault

October 16, 2025

Dealership Rating
Employee Rating

Service reminder for next visit was not placed on windshield. Service due date not reset More

by bschott1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print

October 16, 2025

Dealership Rating
Employee Rating

Brian is always great to work with. I am never pressured into getting any service that I don’t need More

by tiffaniehall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann, Courtney Krause

Report | Print
Oct 17, 2025

Koons White Marsh Chevrolet responded

Thanks for the 4 star review, Tiffanie. We hope to see you again at Koons White Marsh Chevrolet!

October 15, 2025

Dealership Rating
Employee Rating

I got my car oil changed there and I’m so happy with the service More

by ong31375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Nick Chapman, George Zahariousdakis, Courtney Krause, David Letourneau, Thomas Howard

Report | Print
Oct 15, 2025

Koons White Marsh Chevrolet responded

We couldn't ask for a better review of Koons White Marsh Chevrolet. Thanks so much for your kind review!

October 10, 2025

Dealership Rating
Employee Rating

The Mechanics do good work. Brian was very thorough and considerate. I they sent me a coupon that helped save money on repairs. More

by twinpb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann

Report | Print
Oct 10, 2025

Koons White Marsh Chevrolet responded

Thank you for sharing your experience with Brian at Koons White Marsh Chevrolet! We appreciate your support and hope to serve you again down the road.

October 03, 2025

Dealership Rating
Employee Rating

I experienced a minor service issue, the Service Manager stepped in and resolved the issue right away. Everything worked out well. More

by arodriguez1729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Hasselberger, Nick Chapman

Report | Print
Oct 06, 2025

Koons White Marsh Chevrolet responded

Thank you for your feedback! We’re glad we could resolve everything promptly for you. We hope to serve you again at Koons White Marsh Chevrolet.

October 03, 2025

Dealership Rating
Employee Rating

The process, communication, environment, and employees are always excellent. Chris always make sure that he takes care of things that I inquire and have concerns about. More

by eadingle.ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Nick Chapman, George Zahariousdakis, Courtney Krause, David Letourneau, Thomas Howard

Report | Print
Oct 06, 2025

Koons White Marsh Chevrolet responded

Thank you for your excellent review! We are thrilled that Chris and the team were so helpful. We are happy to have you as a customer here at Koons White Marsh Chevrolet!

October 01, 2025

Dealership Rating
Employee Rating

Always great service. In the 5 years since my purchase and service of my vehicle the staff is always professional and friendly. More

by gma9641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Krause , Nicholas Guyton

Report | Print
Oct 02, 2025

Koons White Marsh Chevrolet responded

Thank you for your loyalty and support over the last 5 years! We are grateful for your business, and we look forward to seeing you next time at Koons White Marsh Chevrolet!

September 30, 2025

Dealership Rating
Employee Rating

Service department employees were Courteous and knowledgeable. Service was completed in less time than was estimated. More

by tinachios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Nick Chapman, George Zahariousdakis, Courtney Krause, David Letourneau, Thomas Howard

Report | Print
Oct 01, 2025

Koons White Marsh Chevrolet responded

We are glad to hear our team got the job done so efficiently. Thank you for choosing Koons White Marsh Chevrolet!

September 30, 2025

Dealership Rating
Employee Rating

was able ti get serviced on a Saturday for an oil change , first time using this dealership More

by Chaswsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 02, 2025

Koons White Marsh Chevrolet responded

Chaswsr, thanks for the awesome review of Koons White Marsh Chevrolet!

September 11, 2025

Dealership Rating
Employee Rating

Courtney was great! The service writer that checked me in and the service manager failed greatly. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Courtney Krause

Report | Print
Sep 12, 2025

Koons White Marsh Chevrolet responded

Tom - While I am glad to read your positive comments about Courtney, I am sorry to see the low rating, as we take customer service very seriously. If you're willing, I would love to get a bit more information about your visit to see if there is anything I can do to help. Would you please reach out to me directly? Thank you, Christian Stark - Customer Relations Manager - christian.stark@koons.com

1
2
...
5

Dealership Inventory (365 Vehicles)

new 2026 Chevrolet Trax car, priced at $26,650
2026 Chevrolet Trax
new
Summit White exterior
Automatic
Front-wheel Drive
$26,650
View Details
new 2026 Chevrolet Trax car, priced at $25,755
2026 Chevrolet Trax
new
Sterling Gray Metallic exterior
Automatic
Front-wheel Drive
$25,755
View Details
new 2026 Chevrolet Tahoe car, priced at $72,149
2026 Chevrolet Tahoe
new
Dark Ash Metallic exterior
Automatic
Four-wheel Drive
$72,149
View Details
used 2022 GMC Terrain car, priced at $25,000
2022 GMC Terrain
used
Marine Metallic exterior
Automatic
All-wheel Drive
$25,000
View Details
new 2026 Chevrolet Equinox car, priced at $29,720
2026 Chevrolet Equinox
new
Lakeshore Blue Metallic exterior
Automatic
Front-wheel Drive
$29,720
View Details
used 2022 Nissan Rogue car, priced at $20,000
2022 Nissan Rogue
used
Scarlet Ember Tintcoat exterior
Automatic
All-wheel Drive
$20,000
View Details
View All Inventory