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Josh Chernault
Josh Chernault at Koons White Marsh Chevrolet

Josh Chernault

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
107 Reviews
4.8

107 Reviews

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107 Reviews of Josh Chernault

February 25, 2026

Dealership Rating
Employee Rating

is very nice kind of a rotating door on personel but there standards i can see are pretty good. Only issue is getting the final thaought on if a warentee issue or not. takes a bit so have to sit and wai More

by samuel.p.greenfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Nick Chapman, George Zahariousdakis, Courtney Krause, David Letourneau, Thomas Howard

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Feb 28, 2026

Koons White Marsh Chevrolet responded

Hi samuel.p.greenfield, thanks so much for rating us so high! Be safe on the road!

February 24, 2026

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Employee Rating

From the time I dropped off my vehicle I received top notch communication from Josh, my service advisor. He sent pictures, texts, and talked to me answering any questions that I had. This is a great de More

by jbtz0463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 27, 2026

Koons White Marsh Chevrolet responded

We really appreciate this positive review! Thanks so much!

February 23, 2026

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Employee Rating

Always great to deal with. Everything is easy and seamless when it comes to getting repairs on my truck. Always recommend Koons to my friends and family. More

by markm1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Krause

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Feb 26, 2026

Koons White Marsh Chevrolet responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

February 20, 2026

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Employee Rating

I wrote 3 times! ! All good and the men that welcome you and put the mats In the car are all great! I like your service. More

by mckfreyer
Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann, George Zahariousdakis, Thomas Howard , Eric King is the bestest ever! He had sold me all my cars for yrs.

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Feb 21, 2026

Koons White Marsh Chevrolet responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

February 20, 2026

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Employee Rating

Great service department Joshua was able to get me in the same day that I called More

by msgc65491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2026

Koons White Marsh Chevrolet responded

msgc65491, thanks so much for rating us so high! Be safe on the road!

February 16, 2026

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Employee Rating

Very professional service advisors friendly quick and great priced will definitely return in the future More

by Photographyandchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Hasselberger, Maria Taliano, Courtney Krause, Thomas Howard , Chris Szumlanski

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Feb 19, 2026

Koons White Marsh Chevrolet responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

February 15, 2026

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Employee Rating

Josh kept me informed throughout the entire process updates professionally and friendly. He delivered when promised. More

by mattcurry5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 18, 2026

Koons White Marsh Chevrolet responded

mattcurry5, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

February 07, 2026

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Employee Rating

My was stolen and no one informed me until I was ready to pick up my car. More

by jimmyswife_19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Thomas Howard , Tom and Eric

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Feb 11, 2026

Koons White Marsh Chevrolet responded

Kenyonna Samuels, this is a false statement. Your vehicle was towed off of the property after you abandoned it since July. Furthermore, you authorized a repair and then never provided payment for the services rendered. Christian Stark 410-931-8600 ext 27145

Feb 11, 2026

jimmyswife_19 responded

That’s a xxxx lie! You people knew my car was NOT ABANDONED! Going back and forth with max care for months only to be told I have to pay out of pocket, cool. I gave you people 2 dates as to when I was sending the payment. After sending the first half of the payment and called several times a week later to send the other half only to find out yall did some back door xxxx and gave my car away 5 months after I sent you people my money is insane! If I abandoned my car why would I keep in contact even away I called to let you ppl know when I would be back in town! Even sent yall money. If it was abandon why would I do that!? EXACTLY! Ain’t xxxx false I said. I HAVE RECEIPTS But yall will hear from my lawyer. Yall worthless asf!

February 06, 2026

Dealership Rating
Employee Rating

Always great service team members are very helpful and respectful I love the white marsh location More

by aroncarter1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann, Nick Chapman, Courtney Krause, Thomas Howard

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Feb 08, 2026

Koons White Marsh Chevrolet responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

February 06, 2026

Dealership Rating
Employee Rating

Very Friendly And Understanding Customer Service. Extended Warranty is amazing!, and saves you money. Extremely Helpful and Courteous! Time efficient. More

by The Sconion Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Nick Chapman, George Zahariousdakis, Courtney Krause, David Letourneau, Thomas Howard

Report | Print
Feb 08, 2026

Koons White Marsh Chevrolet responded

Hi, we are delighted to see this rating! Have a great day!

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