Josh Chernault

I was in Koons at 8:30 AM. They finished the tire change at 12:30 PM. On my way home. The very tired that was changed went flat. Had to be towed back to Koons where I had to wa They finished the tire change at 12:30 PM. On my way home. The very tired that was changed went flat. Had to be towed back to Koons where I had to wait an additional two hours more. Donna S More

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Wonderful experience, Courtney in the service department was exceptional and knowledgeable, will definitely use this store moving forward... was exceptional and knowledgeable, will definitely use this store moving forward... More

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Sales manager Chris Silk has been very helpful in my new Chevrolet purchases for several years. He resolved a problem with a new purchase much to my satisfaction! I've sent my stepson to him for a Blazer, t Chevrolet purchases for several years. He resolved a problem with a new purchase much to my satisfaction! I've sent my stepson to him for a Blazer, they took great care of him. More

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Absolutely love my sale consultant Ryan Parker. I have brought 6 cars from him and would recommend him to anyone. I can tell he loves his job and is very knowledgeable about the car buying process I have brought 6 cars from him and would recommend him to anyone. I can tell he loves his job and is very knowledgeable about the car buying process and Chevrolet products. He never falls to make my family and I feel welcomed. Ryan and the sales/finance team does amazing work with any kind of credit. No matter the credit score, they really work hard to secure a great affordable deal for you. I will never go to another dealership as long as Koons white marsh chevrolet is in business! More

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Our salesman Sydney was great. He was available when we needed. He spent all the time we needed for questions He was available when we needed. He spent all the time we needed for questions More

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From the time I received a letter notification from GM till I got my truck back, Koons was great to deal with. Scheduling the appointment was quick and efficient. Drop off was a breeze and pick up was per till I got my truck back, Koons was great to deal with. Scheduling the appointment was quick and efficient. Drop off was a breeze and pick up was perfect. The service was for a software update and the truck seems great so far. For some odd reason my truck did have an additional 8 miles more on it than when I dropped it off More

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I was in and out faster than stated, Josh took care of me as usual as usual More

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Very nice, he explained everything that needs to be done and things that didn't need to be done. Very kind person. and things that didn't need to be done. Very kind person. More

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Purchased 3 SUV's over the past 7 years and referred family who also purchased here! The service team is Wonderful! I personally request Tom who is Excellent with Customer Service and keeping me updated family who also purchased here! The service team is Wonderful! I personally request Tom who is Excellent with Customer Service and keeping me updated on service needs! More

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I had a service appointment, I was on 15 minutes early. It took 2.5 hours for a 30 minute service. I found the amount of time It took 2.5 hours for a 30 minute service. I found the amount of time More

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