Josh Chernault | Page 13

Working with Koons White Marsh Chevrolet has always been a nice experience. Many thanks to Josh Chernault and George Z. who have been providing years, of excellent care and courteous service assistance whil a nice experience. Many thanks to Josh Chernault and George Z. who have been providing years, of excellent care and courteous service assistance while we were nursing our older vehicles. In January 2023, we purchased a new GMC Blazer with Koons with the pleasant help from Micah M. The sale process moved very smoothly. Recently, a tire issue repair was needed. Josh along with the service team once again were accommodating. Excellent service and care was given until complete. Many thanks to the Koons (New Sales) Department and the Service Team for providing great service in a timely manner. We will continue to visit Koons White Marsh for service and for any future sales. More

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Josh was the best service adviser he truest cares about his customers great service thanks his customers great service thanks More

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It was a good experience. Josh & staff were very professional. I had my Bolt within a day. It drives great! Only issue was waiting 3+ hours for Enterprise rental car. Josh & staff were very professional. I had my Bolt within a day. It drives great! Only issue was waiting 3+ hours for Enterprise rental car. More

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Would’ve been better if there were more people working. Please consider hiring more people Please consider hiring more people More

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As usual the staff was very competent and pleasant. It did seem to take a long time to complete the work. It did seem to take a long time to complete the work. More

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Good service and fair price always listens to customers about their vehicle nice waiting area about their vehicle nice waiting area More

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my service was excellent the service advisor was the BEST. Couldn’t ask to be treated any better BEST. Couldn’t ask to be treated any better More

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Bought a vehicle with no problem from the salesperson. No problem with finance. Made a appointment to get the vehicle fixed and was scheduled out a week. Took vehicle back to get fixed. They had vehicle for problem with finance. Made a appointment to get the vehicle fixed and was scheduled out a week. Took vehicle back to get fixed. They had vehicle for 2 days and I took off of work. Vehicle is still making the same noise I took it in for. The month and 1,000 miles are up and I’m stuck with a noise that absolutely drives me crazy. I guess you get what you pay for. Very unhappy with the service department. Place sucks More

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i was impressed with the professional way that the deal was done. the salesman was helpful and knowledgeable of every question we had. i would recommend the salesman and the dealership to everybody. was done. the salesman was helpful and knowledgeable of every question we had. i would recommend the salesman and the dealership to everybody. More

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On time, Courteous. Answer questions promptly and clearly. Very friendly. It is always a pleasant experience to visit Koons White Marsh for service. Recommend highly. clearly. Very friendly. It is always a pleasant experience to visit Koons White Marsh for service. Recommend highly. More

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