Josh Gould | Page 10

Awesome dealership From start to finish with our salesman they are very professional, friendly and helpful. Haven’t met a staff member there that wasn’t helpful. Thank From start to finish with our salesman they are very professional, friendly and helpful. Haven’t met a staff member there that wasn’t helpful. Thank you More

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excellent We were made to feel comfortable from the time we entered the door. Other sales representative were polite and helpful. They were polite and informa We were made to feel comfortable from the time we entered the door. Other sales representative were polite and helpful. They were polite and informative and met our needs and exceeded our expectations. We will return. More

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Great Experience Ray, the salesman, was knowledgeable and professional in every way. The entire staff was laid back, warm, and friendly. I didn’t feel pressured whats Ray, the salesman, was knowledgeable and professional in every way. The entire staff was laid back, warm, and friendly. I didn’t feel pressured whatsoever but was given all the time and information I needed to make the best decision for myself. More

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2019 Honda Pilot Touring purchase As a retired Honda employee the team at Allennott did a good job making the trade in of our 2015 Pilot and purchase of our new 2019 Pilot simple and e As a retired Honda employee the team at Allennott did a good job making the trade in of our 2015 Pilot and purchase of our new 2019 Pilot simple and enjoyable. The was courteous and professional in the deal and explaining of new features. The biggest hurdle was agreeing to a trade in allowance for our 2015, but it went well in our opinion. More

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Helpful staff and great buying experience Every employee we saw was extremely helpful and working with a smile on their face. Joyce went above and beyond to do everything she could for me and Every employee we saw was extremely helpful and working with a smile on their face. Joyce went above and beyond to do everything she could for me and my car! More

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Great people Went in trying to trade in my car and the did everything they could to make sure I got the deal I wanted. Highly recommend these guys Went in trying to trade in my car and the did everything they could to make sure I got the deal I wanted. Highly recommend these guys More

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Very good dealer very helpful Have deal here before and they and they are very good with people and the service i have had in the past was very good. Have deal here before and they and they are very good with people and the service i have had in the past was very good. More

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New 2019 Tundra I had a great experience buying my new Tundra. Marcia and Eric were knowledgeable and wonderful to work with. Love my new truck!!! Thank you for the I had a great experience buying my new Tundra. Marcia and Eric were knowledgeable and wonderful to work with. Love my new truck!!! Thank you for the great hospitality!!! More

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A bad situation turned around thanks to Dylan! After a bad day of my 2010 CR-V blowing a compressor on the highway over 200 miles from home, we ended up having the vehicle towed to the closest deal After a bad day of my 2010 CR-V blowing a compressor on the highway over 200 miles from home, we ended up having the vehicle towed to the closest dealership within the 100 mile limit AAA offered, which ended up being Allan Nott. We were quoted for the repair work quickly and efficiently and when I said we may be interested in trading instead, I was put in touch with Dylan. I've never in my life worked with such an understanding, professional and patient car salesman who honestly seemed to care about our experience and best interests. We discussed the trade-in value, and I mentioned the possibility of trading in our other Honda Civic as a 2-for-1 towards a new-to-us car. Dylan found a terrific used Odyssey on the lot and began trying to figure out the best deal he could. Unfortunately, within two days, I had to call him to let him know that the Civic had been in the shop and needed major repairs too. I figured all hope was lost. No- Dylan to the rescue! We put the poor man through the wringer in trying to find any possible way to make it work, and in the end, he spoke with the manager and finance guys and we ended up getting an extra $500 on the Civic that let it be an even trade, so they took two vehicles that needed work and we got a great car in great shape at no out of pocket to us. They are even coming to our home, 100 miles away, to tow the Civic back to their lot! Where the truly exceptional part comes in was the fact that Dylan stayed well past his anticipated time to leave while we sat on the curb trying to decide if we wanted to do this deal or just take a check for the CR-V. I've rarely been so slow on making a decision and he never pressured us, just checked in and offered some feedback to help with the decision. When we made our decision, it was past closing, but Bob (the manager) stayed on, as did Josh, from Finance, to get everything finished. They called back the detailing crew to finish prepping the car for us, and Josh ended up coming back twice when there were additional things we needed. Dylan worked in the dark back lot to change the plates and give us enough time to clear out our SUV. The process was as smooth and seamless as could be and in the end, we have a vehicle we're thrilled with. I will ABSOLUTELY return to Allan Nott for my next vehicle and send anyone I know their way. It was the best end to a bad situation and I'm grateful to Dylan for his hard work to make it happen. More

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TEAM Toyota We have counted on our Toyota Prius ( our pregnant roller skate) for almost 10 years and 200,000 miles. Very little thought had to go into the fact th We have counted on our Toyota Prius ( our pregnant roller skate) for almost 10 years and 200,000 miles. Very little thought had to go into the fact that our next vehicle would be a Toyota as well. Considering all of the features for which we were looking we decided to shop online to see about availability. Within three minutes we received that DREADED email soliciting us....thank you Grace Martin! Grace was quick to answer questions and even set us up with Evan Miller to contact once we decided to go to Allan Nott. Evan Miller was top notch from the word GO. We knew we wanted an SUV, and he immediately had a RAV 4 and Highlander ready for us to test drive. Honestly, I do not believe we even drove the Highlander. Evan knew his product thanks to mentor Josh Gould (now in financing). Once we made the decision on what WE wanted EVERYTHING was handled quickly and flawlessly. Grace, Evan, Josh, and the rest of the Allan Nott Family....THANK YOU. More

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