Josh Gould | Page 11

A bad situation turned around thanks to Dylan! After a bad day of my 2010 CR-V blowing a compressor on the highway over 200 miles from home, we ended up having the vehicle towed to the closest deal After a bad day of my 2010 CR-V blowing a compressor on the highway over 200 miles from home, we ended up having the vehicle towed to the closest dealership within the 100 mile limit AAA offered, which ended up being Allan Nott. We were quoted for the repair work quickly and efficiently and when I said we may be interested in trading instead, I was put in touch with Dylan. I've never in my life worked with such an understanding, professional and patient car salesman who honestly seemed to care about our experience and best interests. We discussed the trade-in value, and I mentioned the possibility of trading in our other Honda Civic as a 2-for-1 towards a new-to-us car. Dylan found a terrific used Odyssey on the lot and began trying to figure out the best deal he could. Unfortunately, within two days, I had to call him to let him know that the Civic had been in the shop and needed major repairs too. I figured all hope was lost. No- Dylan to the rescue! We put the poor man through the wringer in trying to find any possible way to make it work, and in the end, he spoke with the manager and finance guys and we ended up getting an extra $500 on the Civic that let it be an even trade, so they took two vehicles that needed work and we got a great car in great shape at no out of pocket to us. They are even coming to our home, 100 miles away, to tow the Civic back to their lot! Where the truly exceptional part comes in was the fact that Dylan stayed well past his anticipated time to leave while we sat on the curb trying to decide if we wanted to do this deal or just take a check for the CR-V. I've rarely been so slow on making a decision and he never pressured us, just checked in and offered some feedback to help with the decision. When we made our decision, it was past closing, but Bob (the manager) stayed on, as did Josh, from Finance, to get everything finished. They called back the detailing crew to finish prepping the car for us, and Josh ended up coming back twice when there were additional things we needed. Dylan worked in the dark back lot to change the plates and give us enough time to clear out our SUV. The process was as smooth and seamless as could be and in the end, we have a vehicle we're thrilled with. I will ABSOLUTELY return to Allan Nott for my next vehicle and send anyone I know their way. It was the best end to a bad situation and I'm grateful to Dylan for his hard work to make it happen. More

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TEAM Toyota We have counted on our Toyota Prius ( our pregnant roller skate) for almost 10 years and 200,000 miles. Very little thought had to go into the fact th We have counted on our Toyota Prius ( our pregnant roller skate) for almost 10 years and 200,000 miles. Very little thought had to go into the fact that our next vehicle would be a Toyota as well. Considering all of the features for which we were looking we decided to shop online to see about availability. Within three minutes we received that DREADED email soliciting us....thank you Grace Martin! Grace was quick to answer questions and even set us up with Evan Miller to contact once we decided to go to Allan Nott. Evan Miller was top notch from the word GO. We knew we wanted an SUV, and he immediately had a RAV 4 and Highlander ready for us to test drive. Honestly, I do not believe we even drove the Highlander. Evan knew his product thanks to mentor Josh Gould (now in financing). Once we made the decision on what WE wanted EVERYTHING was handled quickly and flawlessly. Grace, Evan, Josh, and the rest of the Allan Nott Family....THANK YOU. More

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Nice people We purchased our new Honda Pilot from this dealership early September. We worked with Mark Youngpeter, Adam Cox, Brad Brown, and Josh Gould. All of We purchased our new Honda Pilot from this dealership early September. We worked with Mark Youngpeter, Adam Cox, Brad Brown, and Josh Gould. All of them are very nice to work with and great place to go to buy a car. Just want to say it again “Thank you guys” More

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Great place Great group of people, easy in and out, josh, George and Bradley were awesome. Would definitely recommend to any of my close friends or family. Great group of people, easy in and out, josh, George and Bradley were awesome. Would definitely recommend to any of my close friends or family. More

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experience with Allan Nott Everyone at Allan Nott was friendly and willing to help us find the vehicle that we wanted and needed. They walked us through our new vehicle and mad Everyone at Allan Nott was friendly and willing to help us find the vehicle that we wanted and needed. They walked us through our new vehicle and made everything so smooth and great! Thank you Ben Harshbarger! More

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Best car buying experience ...... EVER! Brodey Williams was professional, knowledgeable and patient. He listened to my wants and needs and answered my questions with ease. He did a great job Brodey Williams was professional, knowledgeable and patient. He listened to my wants and needs and answered my questions with ease. He did a great job explaining all my options. Josh was well prepared and the paperwork process was a breeze. Robert did a great job explaining all the functions and features of my new car, and was extremely patient as well. Top notch staff and great experience from start to finish!! Thank you Allan Nott. More

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My review We purchased a 2016 Honda Civic. We love the vehicle. The salesman was friendly and answered all our questions s. Everyone was very polite and nice. I We purchased a 2016 Honda Civic. We love the vehicle. The salesman was friendly and answered all our questions s. Everyone was very polite and nice. It was a very enjoyable experience. More

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Buying a 2015 CRV Cameron did a great job, very nice and friendly. Ask us what we wanted in a car and found it for us. We came away with a nice deal and a nice car. Cameron did a great job, very nice and friendly. Ask us what we wanted in a car and found it for us. We came away with a nice deal and a nice car. More

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Very professional We came in looking for a used odyssey and walked out with a brand new odyssey. Everyone was very informative and professional. Glad we made the decis We came in looking for a used odyssey and walked out with a brand new odyssey. Everyone was very informative and professional. Glad we made the decision to check Allan Nott out! More

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New vehicle purchase We received excellent service from the time we walked in the door. George was great to work with. Josh in financing worked to get us the best possibl We received excellent service from the time we walked in the door. George was great to work with. Josh in financing worked to get us the best possible interest rate. Brad Brown was very helpful in showing me the operation of the vehicle and answering any questions. More

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