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Josh Polo

Overview Reviews (125)

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Josh Polo

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Josh Polo | Page 2

Service Advisor

Palm Coast Ford

1150 Palm Coast Pkwy sw
Palm Coast, FL 32137

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4.7

125 Reviews

Overview Reviews (125)

Dealership Experience

4 yrs, 7 mos

Industry Experience

5 yrs, 10 mos

Languages Spoken

English

4.7

125 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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125 Reviews of Josh Polo

April 10, 2024

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Employee Rating

All went very well and completed in a timely manner ; service was excellent ;staff is excellent service was excellent ;staff is excellent More

by Dougs45acp

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melissa Cooper

Helpful 0

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Apr 11, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're delighted to hear that you had a great experience with us. We appreciate your business and look forward to serving you again in the future.

April 07, 2024

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Employee Rating

Quick easy service with updated info on my parts and maintenance history. Wish there was walk in service. Other than appointment but smooth! maintenance history. Wish there was walk in service. Other than appointment but smooth! More

by HUNTERTHAMAN6

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Barry Clymer, Noelle Wahad, Melissa Cooper, Darius Ash, Stephen St. Pierre, Niko Chavez, Cory Epperson, Dave Leyva, Dakota Hunter

Helpful 0

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Apr 09, 2024 -

Palm Coast Ford responded

Thank you for your positive feedback! We're thrilled to hear that you found our service quick and easy. We're always looking for ways to improve and appreciate your suggestion for walk-in service.

April 01, 2024

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Always a great experience! Thank you guys 💜. Best Ford dealership I've ever dealt with Thank you guys 💜. Best Ford dealership I've ever dealt with More

by CHRISTAL.WALLS76

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Barry Clymer, Noelle Wahad, Melissa Cooper, Darius Ash, Stephen St. Pierre, Niko Chavez, Cory Epperson, Dave Leyva , Will Muzyl

Helpful 0

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Apr 01, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're delighted to hear that you always have a great experience with us. Providing excellent service is our top priority, and we're thrilled to be recognized as the best Ford dealership you've ever dealt with. We appreciate your loyalty and look forward to serving you for years to come! If there's anything else we can do for you, please don't hesitate to reach out.

March 23, 2024

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They kept me well informed. Josh was excellent to work with. Although the total service took one month and 3 days, it was completed Josh was excellent to work with. Although the total service took one month and 3 days, it was completed More

by Mark

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Paul Summa

Helpful 0

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Mar 25, 2024 -

Palm Coast Ford responded

Thank you for your feedback! We're glad to hear Josh provided excellent service and that you felt well-informed throughout the process. We appreciate your patience and understanding regarding the timeframe.

March 22, 2024

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Josh provided exceptional customer service from start to finish. He returned my phone calls on a timely basis. finish. He returned my phone calls on a timely basis. More

by PETERAHICKEY

Verified Customer

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Service Time

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Recommend Dealer

Yes

Helpful 0

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Mar 25, 2024 -

Palm Coast Ford responded

Thank you for sharing your positive experience with Josh! We're thrilled to hear he provided exceptional service and timely communication throughout your visit. We appreciate your feedback and look forward to serving you again in the future.

March 21, 2024

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I received what I normally receive: quality, dependable service and recommendations from the service department. service and recommendations from the service department. More

by BFISHER003

Verified Customer

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Recommend Dealer

Yes

Helpful 0

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Mar 22, 2024 -

Palm Coast Ford responded

Thank you for your continued trust in our service department! We're delighted to provide you with quality and dependable service. We look forward to serving you again in the future.

March 11, 2024

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Excellent staff especially service writer Josh. Truck serviced and recall work done on time and properly. Truck serviced and recall work done on time and properly. More

by MGWHITE1

Verified Customer

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Service Time

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Recommend Dealer

Yes

Helpful 0

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Mar 11, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're thrilled to hear that Josh and our team provided excellent service for your truck's needs. We appreciate your support and look forward to serving you again in the future.

March 11, 2024

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Brought my F-150 in for repair. Service dept. remains professional, courteous, experienced & knowledgeable. Josh Polo was extremely helpful Service dept. remains professional, courteous, experienced & knowledgeable. Josh Polo was extremely helpful More

by jeffreyj

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Melissa Cooper, Darius Ash, Stephen St. Pierre

Helpful 0

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Mar 11, 2024 -

Palm Coast Ford responded

Thank you for sharing your positive experience with our service department, we're thrilled to hear that Josh provided exceptional assistance during your F-150 repair! We appreciate your feedback and look forward to serving you again in the future.

March 07, 2024

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Great experience buying a car here - terrific sales people truly interested in finding the right car for you, at the right price. Usually, car buying is stressful - not here. Palm Coast Ford and their people truly interested in finding the right car for you, at the right price. Usually, car buying is stressful - not here. Palm Coast Ford and their people are really wonderful. And the Service Dept is equally customer focused and friendly - did you know they have a mobile service unit - you can actually get some services done in your driveway! More

by SCHARFF.A

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Alex Barksdale

Helpful 0

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Mar 12, 2024 -

Palm Coast Ford responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team and our mobile service unit. We strive to make car buying stress-free and convenient for all our customers. We appreciate your business and look forward to serving you again in the future.

February 28, 2024

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Great Service, I'm very happy, Josh Polo Very friendly and helpful. Thank Palm Coast Ford. and helpful. Thank Palm Coast Ford. More

by camilorojasm22

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 28, 2024 -

Palm Coast Ford responded

It's great to hear that you had a great experience at Palm Coast Ford! We're delighted that Josh provided you with friendly and helpful service. Thank you for choosing us, and we appreciate your kind words.

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