Josh Sare | Page 6

Holm Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that you found our staff very helpful, the service great, and our team knowledgeable. It's wonderful that you also appreciated our selection of vehicles. Our commitment to customer care and ensuring our team excels in their professional growth truly shines through in your feedback. We look forward to assisting you again in the future! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

We're so glad we could work you into our schedule, especially since you were just passing through! Providing that kind of support and flexibility to travelers truly reflects our dedication to Customer Care and our Concern for Others. It's wonderful to hear that Lucas, Derek, Ethan, and Josh could be so helpful. We hope your journey continued smoothly! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

We're so glad to hear your experience was very prompt and that Josh Sare's personal attentiveness, even down to using your first name, made a positive impression! That kind of focused Customer Care truly reflects our commitment to building strong relationships. We appreciate you noticing those details! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

We love hearing this! It's fantastic to know that Derek Duncan is "the best one" for you and consistently fixes everything your truck needs. His dedication to excellent workmanship truly highlights our commitment to Quality and ensuring outstanding Customer Care. We're proud to have him on our team! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

We're glad to hear our staff was friendly and that you were able to get an appointment the very next day! Keeping your car clean is part of our commitment to industrious and careful workmanship. We're happy you were impressed overall and appreciate you acknowledging Ethan Hodges and Josh Sare. Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

We appreciate you bringing these issues to our attention. Your feedback helps us identify areas where we need to improve our service communication and streamline our processes, especially when navigating the complexities of external warranty providers. We are determined to excel and continuously improve how we serve all our customers. Thank you for communicating with our service manager so that we may better understand what transpired and how we can better assist your needs. Safe travels! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

We're thrilled to hear we were able to help you out when you needed it most! That's exactly why we're here, and we truly appreciate your loyalty and knowing you'll be coming back. Providing excellent customer care and being there for our clients is our top priority. Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

We're thrilled to hear that you consistently find our service quick and efficient, and our team very friendly and courteous! Providing clear explanations for your bill and addressing any concerns you might have is a key part of our customer care and building trust. We appreciate your positive feedback about Lucas, Derek, Ethan, and Josh! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

That's an incredible story, and we're so glad we could be there for you when you needed it most! Hearing that our service department and customer service were awesome, especially during such a critical moment on your trip, truly warms our hearts. Wes Albers and Josh Sare exemplify our commitment to customer care and determination to help our clients meet the demands of their lives through their vehicles. Getting you back on the road in about three hours, allowing you to still reach your son's house the same day, is a testament to their skill and efficiency. And it's wonderful to know that Janet and Liz in the office also contributed to your fantastic experience. We are so grateful for your high recommendation of Holm Buick GMC! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

That's wonderful to hear! We're so pleased that your service was great, that you were taken in quickly, and that it didn't take long at all. Our team, including Lucas, Derek, Ethan, and Josh, strives to be industrious and provide efficient service. Thank you for your positive feedback! Sincerely, The Holm Automotive Team of Salina