Joshua Barnes
Joshua Barnes at Germain Lexus of Easton

Joshua Barnes | Page 13

Guest Experience Manager

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

5.0
134 Reviews
5.0

134 Reviews

Write a Review

134 Reviews of Joshua Barnes

June 28, 2025

Dealership Rating
Employee Rating

The staff is consistently pleasant, courteous and professional. We have only praise for the staff. More

by JGOLD1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Daniels, Jorden Ford

Jul 01, 2025

Germain Lexus of Easton responded

Thank you for the glowing review! Our team at Germain Lexus of Easton is always happy to assist you.

June 28, 2025

Dealership Rating
Employee Rating

Honest, dependable, and great workmanship. Service advisors are exceptional. The overall experience is second to none! More

by TOMANDKELLYDYAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Mogavero

Jul 01, 2025

Germain Lexus of Easton responded

Thank you for the fantastic feedback! We're so happy to hear that our team at Germain Lexus of Easton provided an exceptional experience.

June 27, 2025

Dealership Rating
Employee Rating

Always fast! Typically my car is done quicker than the estimated time. My advisor Nate was awesome! More

by thomaswilliams108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Spencer

Jun 30, 2025

Germain Lexus of Easton responded

It is great to see that Nate and the service team have provided such efficient service. We look forward to assisting you again here at Germain Lexus of Easton.

June 26, 2025

Dealership Rating
Employee Rating

The customer service was top-notch as always - Jeff is an amazing rep to work with. I also appreciate the videos that are sent showing the car broken down along with an explanation of what was done and wh More

by KCORT68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Hathcock, Jorden Ford

Jul 03, 2025

Germain Lexus of Easton responded

We're delighted to hear that Jeff and the team at Germain Lexus of Easton provided top-notch service! It's great to know you found the videos helpful in understanding your car's maintenance. Thank you for sharing this feedback with us!

June 22, 2025

Dealership Rating
Employee Rating

Germain service sent a car to our home 2 hours away and drove our vehicle back to the service center for required maintenance due to a death in our family. The entire. service team was kind, courteous and More

by jbuskirk70
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JB Woodring, Jorden Ford , Tanisha Dixon

Jun 24, 2025

Germain Lexus of Easton responded

Thank you for sharing your experience with Germain Lexus of Easton. We're truly grateful to have been able to assist during such a difficult time and appreciate your continued trust in our team. Take care!

June 20, 2025

Dealership Rating
Employee Rating

Always greeted with a friendly staff member upon arrival. My service representative, Jeff, is always kind and willing to explain any recommended services. Prices are a bit high but services is always good. More

by trichardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Hathcock

Jun 23, 2025

Germain Lexus of Easton responded

Richardson, thank you for sharing your experience with Jeff and the team at Germain Lexus of Easton! We're glad to hear that our service meets your expectations. We appreciate your feedback on pricing and look forward to serving you again!

June 12, 2025

Dealership Rating
Employee Rating

This dealership is the sole reason I’ve been driving the same brand car for 20 years! The service Donna provides is second to none and Josh always welcomes me with a big hug and smile. These two individuals More

by barbgeller325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Mogavero

Jun 12, 2025

Germain Lexus of Easton responded

Thank you for your loyalty and kind words about Germain Lexus of Easton, Barb! We're delighted to hear that Donna and Josh have made such a positive impact on your experience with us. It's wonderful knowing our team makes you feel like family, which is exactly what we strive for. We look forward to continuing this relationship for many more years!

June 07, 2025

Dealership Rating
Employee Rating

Expensive but worth it. Great services. Kevin is always professional and helpful. Josh is a great greeter and always helps us. More

by CARB093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Daniels

Jun 09, 2025

Germain Lexus of Easton responded

Thank you for the feedback! We're delighted to hear that Kevin and Josh provided professional and helpful service at Germain Lexus of Easton. We appreciate your support and look forward to serving you again!

June 06, 2025

Dealership Rating
Employee Rating

Ashley explained everything clearly, was friendly and listened well. Service dept was clean, I appreciated the additional rooms in the waiting area to sit in More

by mszgobuckeyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Hornung

Jun 09, 2025

Germain Lexus of Easton responded

We're delighted to hear that Ashley provided clear explanations and a friendly experience at Germain Lexus of Easton. It's great to know you appreciated our clean service department and comfortable waiting area. Thank you for sharing your feedback!

June 06, 2025

Dealership Rating
Employee Rating

Great service, nicest people, always engage on a personal level. Very much appreciate the professional and kind service. More

by GALLOJOY06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Mogavero , Connor

Jun 06, 2025

Germain Lexus of Easton responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Germain Lexus of Easton provided professional and kind service. We appreciate your support!

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