Joshua Carter
Joshua Carter at Mall of Georgia Ford

Joshua Carter | Page 15

Digital Retail Sales

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

4.5
252 Reviews
4.5

252 Reviews

Write a Review

252 Reviews of Joshua Carter

September 16, 2023

Dealership Rating
Employee Rating

Went in for recall came out with other items broke. Had to pay for things they broke. More

by ptarlton1330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 18, 2023

Mall of Georgia Ford responded

We're sorry to hear about your experience. We take customer satisfaction seriously and would like to resolve this. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.

September 15, 2023

Dealership Rating
Employee Rating

Great experience working with the mall of georgia ford - Staff is very helpful and friendly More

by Unknown
Recommend Dealer
Yes
Sep 18, 2023

Mall of Georgia Ford responded

We're thrilled to hear that you had a great experience working with our team at Mall of Georgia Ford. We strive to provide helpful and friendly service to all our customers. We appreciate your feedback and hope to see you again soon!

August 30, 2023

Dealership Rating
Employee Rating

Absolutely horrible customer service. I called to ask about why my credit was ran more than five times for the purchase of one car. Spoke to Mike Wright and he just spoke over me and got More

by HENRIQUEZA05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 11, 2023

Mall of Georgia Ford responded

We're sorry to hear about your experience. We strive to provide excellent customer service and we apologize for any miscommunication or frustration you experienced. We appreciate your feedback and will address this issue internally to ensure it doesn't happen again. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.

August 30, 2023

Dealership Rating
Employee Rating

Great dealership! I would definitely let them work on my car anytime.!! Great customer support and professionalism More

by Jasonbeam302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull

Sep 07, 2023

Mall of Georgia Ford responded

Thank you for the positive review! We look forward to serving you again in the future.

August 30, 2023

Dealership Rating
Employee Rating

Everything with my experience was great. Very easy to deal with and process was quick More

by btrace41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 07, 2023

Mall of Georgia Ford responded

Thank you for the positive review! We look forward to serving you again in the future.

August 19, 2023

Dealership Rating
Employee Rating

Had two problems, only addressed one. Now I will need to go to another dealership to solve problem. More

by bnmsnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 12, 2023

Dealership Rating
Employee Rating

This is my third vehicle I have bought from there the customer service real good More

by Nora3009
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 17, 2023

Mall of Georgia Ford responded

Thank you for your positive review!

August 06, 2023

Dealership Rating
Employee Rating

This place is a rip. Over priced. And I didn't realize I paid 8000 over msrp until it was to late. This should be illegal. Had a loaner vehicle and it broke down on side More

by Bcory326
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 17, 2023

Mall of Georgia Ford responded

On behalf of our team, we sincerely apologize that you had an unpleasant experience. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.

Aug 17, 2023

Bcory326 responded

I just want ford to make this right. Im having transmission that still are not fixed. My screen works intermittently, my windows are having issues, my shifter is having issues. Im just over it and feel like iv been robbed!

July 15, 2023

Dealership Rating
Employee Rating

Good service, attentive employees, met expectations. The finance guy was very helpful and did a great job. More

by BRSKEGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian from finance

Jul 26, 2023

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

July 11, 2023

Dealership Rating
Employee Rating

I had a great experience. Easy to work with. I would recommend to family and friends. More

by kicker41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 26, 2023

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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