Had a very good experience with Jeremy Franklin
Jesse
Harding helped me find a 2021 Outlander in my price range and was able to get me financed in a few hours
Harding helped me find a 2021 Outlander in my price range and was able to get me financed in a few hours
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by langjd1967
Verified Customer
Verified Customer
Jun 13, 2024 -
Jeremy Franklin Mitsubishi of Kansas City responded
Langjd1967, thank you for your kind review; we are happy to pass along your comments to the team here at Jeremy Franklin Automotive! Thank you, and have a fantastic day!
I need my sales tax added in with my car payment they
said they would help me out
said they would help me out
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by TODDTOMLINSON14
Verified Customer
Verified Customer
Jun 12, 2024 -
Jeremy Franklin Mitsubishi of Kansas City responded
Todd Tomlinson14, thank you for the high star rating! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jeremy Franklin Automotive! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Sold me a car with active recall, insist there is nothing
wrong with the transmission yet it is getting worse, sold me a warranty that I didn’t agree to, laughed at me when I called with my concerns, rushed
wrong with the transmission yet it is getting worse, sold me a warranty that I didn’t agree to, laughed at me when I called with my concerns, rushed through paperwork signing which didn’t allow us to read anything, said they would send someone to replace my windshield and they never did. This has been an all around NIGHTMARE!! We will never be back, and they need to fix my car!!
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by ericarenefugitt
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2024 -
Jeremy Franklin Mitsubishi of Kansas City responded
Ericarenefugitt, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience and falling short of meeting your expectations is not to the standards we strive to achieve. Thank you for providing this information so we can improve upon our services.
Very nice & respectable people.
Had a nice inventory of cars and got me the car that i wanted
Had a nice inventory of cars and got me the car that i wanted
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by synapse_twisted0m
Verified Customer
Verified Customer
Service Price Transparency
Jun 07, 2024 -
Jeremy Franklin Mitsubishi of Kansas City responded
Synapse_twisted0m, your wonderful feedback and rating mean a lot to us. Thank you for your fantastic review! We are delighted to hear that you found our team to be nice and respectable and that you were pleased with our inventory of cars. It's great to know that we were able to help you find the car you wanted.
We strive to provide a wide selection of vehicles and exceptional customer service, so your positive feedback means a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out.
We look forward to serving you again in the future!
Excellent service, Kenneth and Mathew were great to work
with. No pressure and very seamless transaction
with. No pressure and very seamless transaction
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by deanhill1963
Verified Customer
Verified Customer
Jun 02, 2024 -
Jeremy Franklin Mitsubishi of Kansas City responded
Deanhill1963, thank you so much for the positive review! Thank you so much for your kind words! We are thrilled to hear that Kenneth and Mathew provided you with excellent service and a seamless transaction. Customer satisfaction is our top priority, and we are glad to know that you felt no pressure during the process. If you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!
Excellent service!
Friendly and very professional. Answer all my questions.Kudos kudos kudos kudos and kudos. Can’t remember the guy name in service department but he w
Friendly and very professional. Answer all my questions.Kudos kudos kudos kudos and kudos. Can’t remember the guy name in service department but he was awesome.
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by murphellephillips
Verified Customer
Verified Customer
Service Price Transparency
May 25, 2024 -
Jeremy Franklin Mitsubishi of Kansas City responded
Murphellephillips, we're happy to hear you had such a positive experience with our team! Thank you so much for your glowing review! We're thrilled to hear that you received excellent service from our team, and we truly appreciate your kind words. Providing friendly and professional assistance, as well as addressing all your questions, is what we aim for with every customer interaction. We're glad that our service department team member left a positive impression, even if his name slipped your mind. We'll make sure to share your kudos with our entire team. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you again for choosing us!
Cal is the best I am very glad that he is back.
He doesn’t over charge.
He doesn’t over charge.
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by Hi
Verified Customer
Verified Customer
Service Price Transparency
May 25, 2024 -
Jeremy Franklin Mitsubishi of Kansas City responded
Hi, thank you for the high star rating! Thank you for taking the time to share your feedback with us! We're thrilled to hear that Cal provided you with exceptional service, and we're just as glad to have him back on our team. Providing fair and transparent pricing is a priority for us, and we're delighted to hear that Cal's service aligns with our commitment to customer satisfaction. We'll be sure to pass along your kind words to Cal and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!
This dealership is amazing as far as I'm concerned.
They financing department made a way out of when initially there was none. Profesional and courteous even when we lost our temp tags. They accommoda
They financing department made a way out of when initially there was none. Profesional and courteous even when we lost our temp tags. They accommodated us with a copy and explained the legality of the situation. I can say, top notch in their industry.
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by callacut1
Verified Customer
Verified Customer
May 25, 2024 -
Jeremy Franklin Mitsubishi of Kansas City responded
Callacut1, thank you for sharing your positive experience! Thank you so much for your kind words and for choosing our dealership! We're delighted to hear that our financing department went above and beyond to assist you, even when faced with challenges. Providing professional and courteous service is something we strive for, and we're thrilled that we could accommodate you with a solution regarding the temporary tags situation. Your satisfaction is incredibly important to us, and we're grateful for the opportunity to serve you. If you ever need anything else or have further questions, please don't hesitate to reach out. Thank you again for your support and for recognizing our efforts!
Brandon was a great Salesman he got the Job Done like he
said he would. Thank you so much Love my new Whip!
said he would. Thank you so much Love my new Whip!
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by AKIRAC31
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2024 -
Jeremy Franklin Mitsubishi of Kansas City responded
Akirac31, we appreciate your positive review! Thank you so much for your wonderful review! We're thrilled to hear that Brandon provided you with exceptional service and delivered on his promises. It's fantastic to know you're loving your new ride. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new whip, and we look forward to serving you again in the future!
Quick easy and fast I would definitely recommend staff
was friendly they got my information and I was in and out
was friendly they got my information and I was in and out
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by Cfv1987
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2024 -
Jeremy Franklin Mitsubishi of Kansas City responded
Hi Cfv1987, thank you so much for your positive comments about Jeremy Franklin Automotive! Thank you for your fantastic review! We're thrilled to hear that you had a quick, easy, and fast experience with our friendly staff. Your recommendation is greatly appreciated. If you need anything in the future, don't hesitate to reach out. We're here to help!