Joshua Gonzalez
Joshua Gonzalez at Villages Subaru

Joshua Gonzalez | Page 5

Finance Director

Villages Subaru

8730 U.S. 441
Leesburg, FL 34788

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4.5
121 Reviews
4.5

121 Reviews

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121 Reviews of Joshua Gonzalez

December 30, 2025

Dealership Rating
Employee Rating

Christian was really great! He was clear, informative and very polite. He answered all our questions and asked us what we wanted, then got it for us! More

by wpmarean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2025

Villages Subaru responded

Here at Villages Subaru, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 29, 2025

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Employee Rating

Christ was excelent, honest, clear quick , finally i got the best qualification! , looking to see another one. More

by johannadcvg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christ Hunter

Dec 30, 2025

Villages Subaru responded

Thank you so much for choosing Villages Subaru! Please let us know if we can be of any more assistance.

December 28, 2025

Dealership Rating
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Efficient. Friendly. The dealership was clean, well lighted, enough staff, knowledgeable, willing to work with an out of state customer More

by jgrewe50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Peters

Dec 28, 2025

Villages Subaru responded

Thank you for choosing Villages Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 23, 2025

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Employee Rating

Lemont Williams was excellent explaining everything. However when I was moved to the office of Mr Gonzalez to my surprise it said from the 13,000.00 that showed me to the final paper work showing that More

by myriam.j.scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Allison Stevens , Lemont Williams was excellent explaining everything.

Dec 23, 2025

Villages Subaru responded

Thank you for choosing Villages Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 21, 2025

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Employee Rating

they did a very good job and I was informed and keep up to date on the progress, not sure of the name of the people I delt with More

by kjk5106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Villages Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 12, 2025

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We were treated very well from everyone in the dealership. We came back to this dealership because my son bought a used car from them and they treated us very well then too. More

by lajaxn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vegas Harley, Michael Keegan Jr, Shaun Simmons , Not sure what manager helped us but he made sure we were happy.

Dec 13, 2025

Villages Subaru responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Villages Subaru are glad to have you as a customer.

December 10, 2025

Dealership Rating
Employee Rating

Other than the service center and the salesman who showed up the cars who were great the everyone who anything to do financial paperwork was very deceitful and almost unreachable didn’t honor their we reject More

by qibalanced
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vegas Harley, Rodrick RJ Robinson, Deborah Judy , Katie Cockrell

Dec 10, 2025

Villages Subaru responded

Hello, and thank you for taking the time to share your experience with us. First and foremost, I sincerely apologize for the frustration, delays, and breakdowns in communication you described. This is not the level of service we aim to provide, and I appreciate you bringing it to our attention. I’m glad to hear you were happy with your vehicle, our salesperson, and the service team, but it is clear we fell short on the business and contract follow-up. Your comments highlight areas for improvement, particularly in responsiveness, transparency, and the timely resolution of paperwork and refunds. I want to review your situation personally, ensure all concerns are fully resolved, and use your experience as a training opportunity for our team to prevent this from happening again. Please get in touch with me directly so I may assist you: RJ Robinson General Sales Manager Villages Subaru (352) 805-4807 | rrobinson@villagessubaru.com Thank you again for your feedback. We are committed to doing better, and I appreciate the opportunity to learn from your experience. RJ Robinson, GSM Villages Subaru

December 08, 2025

Dealership Rating
Employee Rating

I went to the service dept to have my 2016 Outback serviced for the umpteenth time. After finding out how much this repair was going to cost. The amazing Service Manager helped me locate Sabrina who w More

by lz00713
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodrick RJ Robinson, Isidro (Izzy) Montalvo , Sabrina Turner

Dec 08, 2025

Villages Subaru responded

Here at Villages Subaru, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 02, 2025

Dealership Rating
Employee Rating

Wonderful experience! Showed us exactly what we were looking for and helped us compare and get the best deal. Highly recommend Subaru to all our friends. More

by Zach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Fraticelli , Mike Keegan Sr. and Jr.

November 25, 2025

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Employee Rating

Process was sooo easy. Told Brailyn ahead of time what our non-negotiables were. He found us the right vehicle and the finance manager Mr Gonzalez was the best! More

by The Old Gray Mare
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brailyn Cronin

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