121 Reviews
Write a Review121 Reviews of Joshua Gonzalez
December 30, 2025
Christian was really great! He was clear, informative and very polite. He answered all our questions and asked us what we wanted, then got it for us! He was clear, informative and very polite. He answered all our questions and asked us what we wanted, then got it for us! More
Other Employees Tagged: Christian Cronin, Isidro (Izzy) Montalvo
December 28, 2025
Efficient. Friendly. The dealership was clean, well lighted, enough staff, knowledgeable, willing to work with an out of state customer Friendly. The dealership was clean, well lighted, enough staff, knowledgeable, willing to work with an out of state customer More
Other Employees Tagged: Adam Peters
December 23, 2025
Lemont Williams was excellent explaining everything. However when I was moved to the office of Mr Gonzalez to my surprise it said from the 13,000.00 that showed me to the final paper work showing that However when I was moved to the office of Mr Gonzalez to my surprise it said from the 13,000.00 that showed me to the final paper work showing that I need to write a check for $24,000.00. I was told to take the warranty paper to Phillips Toyota and they should send me a check . I was left with a bad taste⦠I could not see any of the savings I was getting. by buying the end of the year model and trading a perfect maintain Toyota RAV 4 2023 limited , 22,000 miles only . More
Other Employees Tagged: Allison Stevens , Lemont Williams was excellent explaining everything.
December 21, 2025
they did a very good job and I was informed and keep up to date on the progress, not sure of the name of the people I delt with to date on the progress, not sure of the name of the people I delt with More
Other Employees Tagged: Adam Peters, Ricardo Fraticelli, Vegas Harley, Deandre Seymour, Christian Cronin, Brailyn Cronin, Shaun Simmons, Isidro (Izzy) Montalvo, Deborah Judy
December 12, 2025
We were treated very well from everyone in the dealership. We came back to this dealership because my son bought a used car from them and they treated us very well then too. dealership. We came back to this dealership because my son bought a used car from them and they treated us very well then too. More
Other Employees Tagged: Vegas Harley, Michael Keegan Jr, Shaun Simmons , Not sure what manager helped us but he made sure we were happy.
December 10, 2025
Other than the service center and the salesman who showed up the cars who were great the everyone who anything to do financial paperwork was very deceitful and almost unreachable didnāt honor their we reject up the cars who were great the everyone who anything to do financial paperwork was very deceitful and almost unreachable didnāt honor their we rejected four plans three days after we purchased our car it took 16 weeks to get part of what they owed us about half so again call after call nobody wanted to talk to me they finally reached out to us after about three weeks and admitted they made another mistake and would take care it took 6 more weeks to take care of that then we discovered they had shorted us 65% of the taxes we paid for maintenance packages we declined when contacted in person they agreed our was correct and said we would have a check to us in a week or two after a month I contacted them again and was told the check was mailed out a month ago I donāt think it was mailed out the same I was at the dealership especially since the sales manager told me face it would take a week maybe two. The time to these issues was 32 weeks. So all in all we lied to mislead misdirected. Finally although I love my new Outback I would highly recommend staying away from the villages Subaru maybe try Ocala Subaru. More
Other Employees Tagged: Vegas Harley, Rodrick RJ Robinson, Deborah Judy , Katie Cockrell
December 08, 2025
I went to the service dept to have my 2016 Outback serviced for the umpteenth time. After finding out how much this repair was going to cost. The amazing Service Manager helped me locate Sabrina who w serviced for the umpteenth time. After finding out how much this repair was going to cost. The amazing Service Manager helped me locate Sabrina who was amazing. Sabrina was honest and direct which I appreciated. They worked with me and actually helped me get an even better car that I was originally looking at buying. I bought my last one when it was Bill Bryan Subaru and I was beyond disappointed in the process and my car (the one I brought to the shop). This interaction has restored my faith in the Villages Subaru and the car buying process. Subarus are my favorite cars but I was about to give up and go back to domestics I am hopeful for this new Outback. I would definitely say go see Sabrina if you need a new car! You won't be disappointed! More
Other Employees Tagged: Rodrick RJ Robinson, Isidro (Izzy) Montalvo , Sabrina Turner
December 02, 2025
Wonderful experience! Showed us exactly what we were looking for and helped us compare and get the best deal. Highly recommend Subaru to all our friends. Showed us exactly what we were looking for and helped us compare and get the best deal. Highly recommend Subaru to all our friends. More
Other Employees Tagged: Ricardo Fraticelli , Mike Keegan Sr. and Jr.
November 25, 2025
Process was sooo easy. Told Brailyn ahead of time what our non-negotiables were. He found us the right vehicle and the finance manager Mr Gonzalez was the best! Told Brailyn ahead of time what our non-negotiables were. He found us the right vehicle and the finance manager Mr Gonzalez was the best! More
Other Employees Tagged: Brailyn Cronin

