Joshua Hunsaker | Page 5

Friendly staff, honest and transparent. Worked very hard to get me the deal that I wanted. Worked very hard to get me the deal that I wanted. More

by TANNERCASE94 Verified Customer Verified Customer

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Dealer was good to work with and helped me to purchase the vehicle I was looking at in a timely manner. the vehicle I was looking at in a timely manner. More

by RUSSBAHR Verified Customer Verified Customer

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Several thing wrong. Drivers sun shade doesn't fold up completely. Rear hatch will not open with dash button. Probably more little things yet to be determined. Drivers sun shade doesn't fold up completely. Rear hatch will not open with dash button. Probably more little things yet to be determined. More

by OREGONMAIL Verified Customer Verified Customer

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Excellent service ,prompt , friendly, knowledgeable, they explained each step of the repair process in clear detail. There were no surprises I knew exactly what to expect, because they informed me every step explained each step of the repair process in clear detail. There were no surprises I knew exactly what to expect, because they informed me every step of the way. They returned my calls. They answered all my questions and concerns. They were awesome and I was completely satisfied with the work that they performed. This was one of the best experiences I’ve had with any dealership. They were very professional More

by CAPSTUN Verified Customer Verified Customer

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My car salesman Brendon is a friend of mine and he really did a great job of helping me find exactly what I needed for a new car. Even if I didn’t already know Brendon outside of the dealership, I would have did a great job of helping me find exactly what I needed for a new car. Even if I didn’t already know Brendon outside of the dealership, I would have thought he was very friendly and helpful. Rather than push me into getting the car he just worked with me until we found a manageable way for me to go home with a new car. He was great and the rest of the team was great too! More

by ZACH051993 Verified Customer Verified Customer

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Tried to buy a car online. Nobody ever contacted me after multiple attempts. Poor customer service. Nobody ever contacted me after multiple attempts. Poor customer service. More

by RBARRAZA1057 Verified Customer Verified Customer

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In and out, fast and friendly! Great store and company to work with, would definitely buying here again! Great store and company to work with, would definitely buying here again! More

by CHEIDEMAN Verified Customer Verified Customer

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I'm very satisfied with the professionalism and willingness to go the extra way to answer my questions. Every time I called the service department they always responded respectfully. I will defin willingness to go the extra way to answer my questions. Every time I called the service department they always responded respectfully. I will definitely would recommend VW of Salem to everyone I know and I will be returning again when needed. More

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The best car buying experience I have ever had! My salesman Jerome Coleman worked so hard to get me the exact car I wanted! He went over and beyond to make my car buying experience great. Then Mike Br salesman Jerome Coleman worked so hard to get me the exact car I wanted! He went over and beyond to make my car buying experience great. Then Mike Brown in their finance department helped us get the extra things we wanted at a great price and best rate. I will recommend to all my friends and family to buy a car here. A Big thank you to Salem Volkswagen, keep up the fantastic work! More

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NEVER buy a used car here I don't usually write reviews, but my experience here was incredibly frustrating. I went in a few months ago to look at a car I'd seen online. It was I don't usually write reviews, but my experience here was incredibly frustrating. I went in a few months ago to look at a car I'd seen online. It was a used vehicle with a few problems, but I wasn't worried as they assured me that their mechanics had looked it over. I ended up purchasing the car and within a couple months, I've spent nearly $1200 in repairs. The car is also currently at a mechanic where I received the news that it needs a new engine. I haven't even touched one of the problems that I knew about. Then, I called and talked to a salesman who said that it was a salvage and I had signed something acknowledging that. I have a copy of what I signed, and it said as is/parts only, not salvage. When I mentioned that, he said they make sure to be really clear about it, but they didn't tell me that once (I wouldn't have been interested in a salvage car). Regardless, he said they wanted to make it right and could talk about trading it in. He told me to stop the work on the car and to come in to meet with him. I went in on a day that he wasn't there, but talked to another person who was aware of the situation. I reiterated my problem and he told me that what I could get back depended on what I traded for. I spent an hour and a half looking at and talking through options. Finally, the salesman took all the information in to the manager who said he would give me $500 for the car because he didn't want to deal with it. He even told me that if I wanted them to work with me more, I needed to repair the car and take down a review I put up a few days earlier. What a joke and a complete waste of time. I also find it incredibly unprofessional that the general manager was trying to manipulate me to improve his ratings. I'm incredibly disappointed in this dealership. I wasn't expecting a perfect car, but I expected so much more than this. They should really take better care of their customers. More

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