Joshua Jones
Joshua Jones at Heritage Subaru Owings Mills
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Joshua Jones | Page 45

F&I Manager

Heritage Subaru Owings Mills

9808 Reisterstown Road, Suite 1
Owings Mills, MD 21117

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5.0
446 Reviews

Dealership Experience

9 yrs

5.0

446 Reviews

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446 Reviews of Joshua Jones

September 07, 2017

Dealership Rating
Employee Rating

Mei Kei review Mei Kei was full of information, knowledge and NO pressure! She was very polite to my many friends who accompanied me and their questions. give her a More

by Bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ariella Brant, Mei Kei Hong

Sep 08, 2017

Heritage Subaru Owings Mills responded

Good morning Bonnie. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Subaru Owings Mills works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Bonnie and have a great day!

August 29, 2017

Dealership Rating
Employee Rating

Great Experience Very nice and able to meet all my needs. It turned out to be a very long night and everyone stayed pleasant and didn't try to rush through getting th More

by subie#2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Brown, Sanjay Fitzgerald, Matt Streete

Sep 26, 2017

Heritage Subaru Owings Mills responded

Hi - Heritage Subaru Owings Mills would like to congratulate you on your new vehicle! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.

August 25, 2017

Dealership Rating
Employee Rating

I came away very satisfied I was very pleasantly surprised by the car buying experience with Santos at Heritage Subaru Owings Mills. I typically dread this process, but came aw More

by daveoutback2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregory Jacobson , Ariella Brant, Santos Mendez, Carlos Sandi

Sep 22, 2017

Heritage Subaru Owings Mills responded

Thank you for your earnest response Dave. We appreciate your feedback and will be sure to share your encouraging thoughts with Santos and the team! If you should have any further questions or want a little more insight on your new vehicle, please don’t hesitate to contact us! We would love to work with you again soon.

August 22, 2017

Dealership Rating
Employee Rating

Subaru Impreza We came looking for a used Impreza but ended up getting a new one. We left to confirm our options and came back to purchase it a few days later. Jon w More

by chrisb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Waugh

Sep 18, 2017

Heritage Subaru Owings Mills responded

Chris- Thank you for your encouraging review of Heritage Subaru Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Subaru Owings Mills.

August 01, 2017

Dealership Rating
Employee Rating

Excellent no pressure experience My wife and I were unexpectedly needing to replace a vehicle on very short notice. After visiting several other dealers with very questionable sales t More

by DrH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitch Giller, Matthew Streete

Aug 02, 2017

Heritage Subaru Owings Mills responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Matthew, Mitch and Joshua led you to your new purchase, and we will certainly share your feedback with them. Please do not hesitate to call or pop back in to see us at Heritage Subaru Owings Mills. Thank you again and have a great day!

July 20, 2017

Dealership Rating
Employee Rating

Santos Mendez is the BEST!!! EXCEPTIONAL customer service!! Everyone is friendly and they genuinely care about you and want to help make your experience positive and as smooth as More

by JennyK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitch Giller, Santos Mendez

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