Joshua Jones | Page 45

Bought a pre ownedSubaru I had a very positive experience purchasing my pre owned Forester. Alex really helped with some special requests, which made purchasing my first car a I had a very positive experience purchasing my pre owned Forester. Alex really helped with some special requests, which made purchasing my first car a pleasant and less intimidating experience. More

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Great staff and great experience Spoke to the GM Shawn directly on the phone and he was understanding and super helpful. As a military spouse(currently playing the single parent role) Spoke to the GM Shawn directly on the phone and he was understanding and super helpful. As a military spouse(currently playing the single parent role) with a 1 yr old and 4 yr old, he welcomed and recommended that I come test drive cars - they would help move the carseats. This was enough to come in. Greg was great over the phone so that the car was ready when I got there. Mei Kei helped us and stayed late until everything was done. She had coloring books for my kids and made everyrhing stress free and easy. She even mailed me my leftover belongings I forgot in my trade in vehicle. Joshua in finance was also very informative, helpful, and went above and beyond. I couldn't imagine going anywhere else. Very upfront, honest, friendly, and helpful. They made a time consuming process as easy as could be(even with 2 young kids). More

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Fantastic Everyone involved was amazing, and helpful beyond any expectations I could have had, could not be more happy with the purchase. It was a new experienc Everyone involved was amazing, and helpful beyond any expectations I could have had, could not be more happy with the purchase. It was a new experience for me buying a new car and everyone was extreamly helpful and easy to work with, it made the process very easy for me and took a lot of the stress away, very thankful for all their help. More

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Great Experience I was interested in buying a Subaru Outback and was very pleased by the customer service that Jon provided. We arrived later in the evening and withou I was interested in buying a Subaru Outback and was very pleased by the customer service that Jon provided. We arrived later in the evening and without hesitation Jon provided in-depth detail on the features on the car I was looking at. He is extremely knowledgeable and ensured my family was comfortable during the buying process. He is truly committed to outstanding customer service and it was very refreshing. More

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Glad I made the drive to Heritage Working with Mei Kei was a very pleasant car buying experience. She had the car I was interested in ready for my test drive when I arrived. The onl Working with Mei Kei was a very pleasant car buying experience. She had the car I was interested in ready for my test drive when I arrived. The only negative experience, was being there for 4 hours for a cash purchase. Not sure why it took so long as there was no financing necessary. That being said, I would definitely point anyone I know who is interested in purchasing a new Subaru in Mei Kei's direction. More

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Wonderful! Mei Kei Hong could not have been more helpful to me during this process. Clearly going out of her way for me. Outstanding business person! Mei Kei Hong could not have been more helpful to me during this process. Clearly going out of her way for me. Outstanding business person! More

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Good service Good service. Forth Subaru purchase to our family. Now waiting for call from Technology Specialist to schedule appointment for discuss our questions Good service. Forth Subaru purchase to our family. Now waiting for call from Technology Specialist to schedule appointment for discuss our questions about some technology. More

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Honest, knowledgeable and understanding Jon was very knowledgeable of the product he's selling, very professional and customer friendly. Josh was very down to earth and did a great job exp Jon was very knowledgeable of the product he's selling, very professional and customer friendly. Josh was very down to earth and did a great job explaining the finance part so I could understand easily. More

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Best experience! Jon was extremely helpful when I went to purchase my 2018 Subaru Crosstrek. At other dealerships I received absolutely terrible customer service, but Jon was extremely helpful when I went to purchase my 2018 Subaru Crosstrek. At other dealerships I received absolutely terrible customer service, but not here! I told Jon what I was looking for and when I would be able to come get it and how much I was willing to pay and he worked with me to make it happen. In the end, we needed some paperwork from my house an hour away from the dealership to make the deal go through, and Jon drove me an hour back home just to pick them up. Overall, my experience was excellent, and Jon went above and beyond, and Josh was very down to earth and helpful while I was signing all of my paperwork as well! More

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Overall very good experience Jon Waugh made the entire car buying experience very pleasant. He was very thorough from the first phone call to the moment we left the lot in a brand Jon Waugh made the entire car buying experience very pleasant. He was very thorough from the first phone call to the moment we left the lot in a brand new Car! More

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