Joshua Nielson-Willis

I have had MULTIPLE issues with the service department at Windward Ford. Once my free services are over I do not plan on using them again. They have lied, were deceitful and lack professionalism and transp Windward Ford. Once my free services are over I do not plan on using them again. They have lied, were deceitful and lack professionalism and transparency. More

by KEASMITH20 Verified Customer Verified Customer

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I live on a different island and made my inquiry online. Joshua Nielson-Willis responded right away. He put me at ease with the remote process of buying a car sight unseen. Through out the process, he wa Joshua Nielson-Willis responded right away. He put me at ease with the remote process of buying a car sight unseen. Through out the process, he was alway courteous and forthcoming when answering my questions and did so promptly. As for my remote purchasing experience with the dealership, I am deducting a star for the confusing multiple email addresses and business names they used to send me documents to sign and their confusion on which county to register my new car. I am also deducting another star for the mandatory window etching fee imposed from the get-go. More

by itsili Verified Customer Verified Customer

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I had the pleasure of working with Joshua Willis on the sales side. He was very easy to work with and got me through the process easily and quickly.. He had everything ready for me, and I was in and out fa sales side. He was very easy to work with and got me through the process easily and quickly.. He had everything ready for me, and I was in and out faster than I expected. Kenneth was very professional when walking me through the financing and document execution. I appreciate for making my buying process quick and easy. If you're in the market for a new vehicle, I highly encourage you to visit Windward Ford, Kailua and ask for Joshua Nielson-Willis. You won't be disappointed! More

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Working only with Austin and not 10 other people was great. He understood my needs and wants and was able to get me what I was looking for. great. He understood my needs and wants and was able to get me what I was looking for. More

by nttennis1 Verified Customer Verified Customer

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This is my first truck purchase. With the evolving difficulties of getting a Truck that could fit in my small Garage the only option I had was to obtain a Ford Maverick. All other With the evolving difficulties of getting a Truck that could fit in my small Garage the only option I had was to obtain a Ford Maverick. All other Trucks were, Too Wide, Too Long or Too Bulky. The other Models I have researched were from Nissan, Jeep, Honda, Dodge & Chevrolet. I wanted a truck that I can reach over into the bed without much difficulty. I wanted a truck that is easy to manage and maneuver, also the vehicle has to be fuel efficient, purchasing the Maverick is the best option. I was surprised that Mr. Pedro had reached out to me earlier in the year while doing my research on all the truck models on the island. He was the only one that called me, with an offer, unfortunately I wasn't ready. Fast forward to October 2024 when I was agreeing to my better half on getting a truck soon. I reached out to Mr. Pedro & he forwarded my query to Joshua, meeting him for the first time, the experience was comforting and supportive, I had my options set in my mind, Spray in bed liner, tow package, rear window, also in BLUE, knowingly with rising gas prices this had to be a HYBRID, those electric plug-in vehicles isn't a reliable option. What he had available was rewarding. He helped me to feel satisfied in my purchase. I'm not a person that wants to haggle about price, all because everyone has bills to pay, mouths to feed & nothing in this world is free. Windward Ford helped me to feel comfortable in this Chaotic World More

by johnnuel Verified Customer Verified Customer

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Very Knowledgeable, they answered all my questions and explained it in a way I'd understand. Very kind, I felt welcome as if I was family. explained it in a way I'd understand. Very kind, I felt welcome as if I was family. More

by SHANDLER1337 Verified Customer Verified Customer

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Angela and Josh made the buying process easy and smooth with their professionalism and communication! with their professionalism and communication! More

by MATTKUJI Verified Customer Verified Customer

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As soon as I walked in the staff at Windward Ford greeted me and every questions I had they answered. I went in wanting information on the F150 because I am in the beginning stage of my buying process. As I me and every questions I had they answered. I went in wanting information on the F150 because I am in the beginning stage of my buying process. As I was about to leave knowing what I want in the F150 the General Manager Angela Wong came out and thank me for stopping by. With that being said I know I want to purchase my F150 at Windward Ford. Thank you team Windward. See you soon. More

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This dealership is very clean and had incredibly nice people working here. I would absolutely come back again and probably will! people working here. I would absolutely come back again and probably will! More

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I was purchasing this vehicle while I was still on the mainland, they made it easy for me. mainland, they made it easy for me. More

by Hoewaawahine Verified Customer Verified Customer

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