Joshua Smith | Page 12

Fabulous customer service Once again, we were highly satisfied with the service department at Honda of Ames. We travel quite a distance to have them service our vehicles, which Once again, we were highly satisfied with the service department at Honda of Ames. We travel quite a distance to have them service our vehicles, which shows how pleased we are with their personal approach and attention to detail. We have never felt pressured to do any of the maintenance they suggest. More

by LJHARMS_14 Verified Customer Verified Customer

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The service was great I was in and out in less than 1 hour!!! 👍 I’m coming back in 2 weeks to have a part put in. Sure it will go great. hour!!! 👍 I’m coming back in 2 weeks to have a part put in. Sure it will go great. More

by TPESKEY79 Verified Customer Verified Customer

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Excellent and quick!! They said it would only take an hour and were true to their word. Nice and friendly staff and gave good future advice. hour and were true to their word. Nice and friendly staff and gave good future advice. More

by DKUECKER Verified Customer Verified Customer

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Easy and non-stressful We've gotten our last four cars from this dealership. They are responsive, courteous, and respectful. We wouldn't think of getting our vehicles from a We've gotten our last four cars from this dealership. They are responsive, courteous, and respectful. We wouldn't think of getting our vehicles from anywhere else. Sales people and service people are all fantastic to work with. More

by JOEL38 Verified Customer Verified Customer

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Experience Obtaing a Duplicate Honda Key When I arrived for service I did not know that it was really a two-step process. First your Parts Manager had to check to see if the key blanks were When I arrived for service I did not know that it was really a two-step process. First your Parts Manager had to check to see if the key blanks were available and he reviewed the cost. Then you need an appointment with Service for the actual programming. Once you understand that, you are ready to do business. Both Josh in Service and Brian in Parts performed efficiently. Is there a way to make this a one-step process for future customers? Burgess More

by BHSHRIVER Verified Customer Verified Customer

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Love the car and love the service Driving a Honda doesn't require a lot of service. But, when you need it, Honda of Ames is a great place. I really appreciate the shuttle which drove Driving a Honda doesn't require a lot of service. But, when you need it, Honda of Ames is a great place. I really appreciate the shuttle which drove to North Ames to drop me off and pick me up. More

by DARRAJOHNSON Verified Customer Verified Customer

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Speedy and very friendly service. Was able to give us great advice to make an informed decision. I was able to get on the shuttle and head to work quickly! great advice to make an informed decision. I was able to get on the shuttle and head to work quickly! More

by VINMARGREG Verified Customer Verified Customer

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Every service center staff is very enthusiastic and patient to explain any problems about the vehicle。 I hope they are happy in the new year patient to explain any problems about the vehicle。 I hope they are happy in the new year More

by GRACEHUANG20041020 Verified Customer Verified Customer

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Battery Problems On the 24th of January I went out to start my Honda Civic and found that the Battery was not enough to start it. I then went over to our CRV and it to On the 24th of January I went out to start my Honda Civic and found that the Battery was not enough to start it. I then went over to our CRV and it too would not turn over. I planned to jump start my Civic from my CRV, but that option wasn't viable. I called the Honda service desk and they sent a person with a jump kit to attempt to start start one of my cars so I could bring it in for a new battery. It was successful and I managed to gt the CRV equipped with a new battery and then when I got home the Jump start worked on the Civic and got it to the Service center for a new battery as well. Thanks to Josh and the fine service team at Honda I was able to get both vehicles up and running again in a few hours. I have always had a great experience with these folks at Honda for the past 14 years. They go out of their way to help you out of difficult situations. Well Done! More

by HANLONRAZ Verified Customer Verified Customer

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Love my Honda and Love the service! I purchased my first Honda in 2002 from Honda of Ames. I took it to their service department for regular oil changes and any additional maintenance th I purchased my first Honda in 2002 from Honda of Ames. I took it to their service department for regular oil changes and any additional maintenance that was needed. I like having my car serviced by the dealership because they keep a detailed report of everything that has been done. I kept the 2002 Honda Accord until 2015 when I traded it in for a certified used 2013 Honda Civic. It, too, has been getting regular service at Honda of Ames. When I need another car, it will be purchased from Honda of Ames. I would also like to say that all the people there are very personable and easy to work with. Thank you! More

by WFORGEY Verified Customer Verified Customer

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