Dealership Experience
14 yrs, 8 mos
Industry Experience
15 yrs, 4 mos
155 Reviews
Write a Review155 Reviews of Joshua Smith
January 22, 2020
It was quick process to sign up for the lifetime plan. The service was fast, got my car in 35 minutes. The staff very helpful and overall good customer service. The service was fast, got my car in 35 minutes. The staff very helpful and overall good customer service. More
January 02, 2020
Good experience Honda of Ames personnel has always been nice and prompt in getting my car in for whatever service I need. This time it was replacing a brake light. Honda of Ames personnel has always been nice and prompt in getting my car in for whatever service I need. This time it was replacing a brake light. Very prompt and done in a short amount of time. Thank you. More
December 31, 2019
Most excellent service! Everyone is always friendly and helpful. Fantastic customer service. If there's a difficult service issue, they will resolve it . We wouldn't take our Everyone is always friendly and helpful. Fantastic customer service. If there's a difficult service issue, they will resolve it . We wouldn't take our Honda's anywhere else! More
Other Employees Tagged: Melvin Gawley
December 09, 2019
65,000 mile maintenance. The service department always does a great job of getting my CRV serviced on or before the time promised. The quality of the service is excellent The service department always does a great job of getting my CRV serviced on or before the time promised. The quality of the service is excellent More
Other Employees Tagged: Melvin Gawley
November 26, 2019
Great service Friendly service, very efficient, sensitive to my need to meet a deadline. Nice waiting area. Convenient location, easy to get to from Ankeny. Use the Friendly service, very efficient, sensitive to my need to meet a deadline. Nice waiting area. Convenient location, easy to get to from Ankeny. Use them for service on my CRV More
Other Employees Tagged: Jeff Searcy, Melvin Gawley, John Augustine
November 25, 2019
Great and quick service Service was done in a timely manner. Waiting area was nice and clean. I was informed with optional services suggested and provided with information ne Service was done in a timely manner. Waiting area was nice and clean. I was informed with optional services suggested and provided with information needed to make a decision. Highly recommended. More
Other Employees Tagged: Bill Smith
November 13, 2019
Can always count on Honda I heard a strange sound when I started my car on Monday night. I called on Tuesday morning and they got my car in the same day! While waiting, the ma I heard a strange sound when I started my car on Monday night. I called on Tuesday morning and they got my car in the same day! While waiting, the manager greeted me and we had a friendly chat. While they are all consummate professionals, they are also very caring and friendly as well. More
Other Employees Tagged: Mike Gougherty
November 03, 2019
Very good service! I always get fast and friendly service at Ames Honda. The service staff takes great care of you and seems to get the job done right. They keep you inf I always get fast and friendly service at Ames Honda. The service staff takes great care of you and seems to get the job done right. They keep you informed of the progress of the work.. A very personal and friendly experience. More
Other Employees Tagged: Melvin Gawley
November 02, 2019
Always fair! Excellent customer service! Mel and Josh both had multiple contacts with me and were great with keeping me informed on the work being done on my Civic Excellent customer service! Mel and Josh both had multiple contacts with me and were great with keeping me informed on the work being done on my Civic. More
Other Employees Tagged: Melvin Gawley
November 01, 2019
This is a great dealership to be working with every time! Mike Gougherty the general manager is a great person to deal with every time! Mel Gawley is an outstanding service manager and Josh Smith does a grea Mike Gougherty the general manager is a great person to deal with every time! Mel Gawley is an outstanding service manager and Josh Smith does a great job of making sure everything is taken care of properly. More
Other Employees Tagged: Brian Fox, Melvin Gawley, Tom Wishman, Adolfo Ninaquispe, Doug Krogman, Jerry Hebrink, Wayde Klingbeil, Austin Oppenheimer , Lindy Ellett

