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Jovan Riley

Overview Reviews (190)

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Jovan Riley

Jovan Riley | Page 14

Finance Manager

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.9

190 Reviews

Overview Reviews (190)

Dealership Experience

7 yrs, 10 mos

Industry Experience

10 yrs, 7 mos

4.9

190 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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190 Reviews of Jovan Riley

January 31, 2023

Dealership Rating

Employee Rating

When I first got there little short time detective & 2 others were just very rude. others were just very rude. More

by JanetMiller

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sami Karaki

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Feb 03, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Janet, Thank you for your honest feedback. We will certainly use this to better our processes moving forward!

December 16, 2022

Dealership Rating

Employee Rating

Would be nice to have apparel to give customers. I asked Jovan for Denali ballcap. Didn't have any. Still waiting. I asked Jovan for Denali ballcap. Didn't have any. Still waiting. More

by 55grjack

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jasmine Abreu

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August 03, 2022

Dealership Rating

Employee Rating

Great experience! We made a couple of visits but they worked with us to get us what we wanted. We made a couple of visits but they worked with us to get us what we wanted. More

by MWILL32

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sami Karaki , Jasmine Kennedy

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Aug 05, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hello there! Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2022

Dealership Rating

Employee Rating

Jovan is the best ! The whole team is. Best customer service ever received hands down. Positive vibe the moment you walk onto the lot. Customer for life. The whole team is. Best customer service ever received hands down. Positive vibe the moment you walk onto the lot. Customer for life. More

by JTHOMASONIT

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sami Karaki , Antoine Benitez - 5 stars

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Jul 22, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

July 19, 2022

Dealership Rating

Employee Rating

Outstanding dealership, great customer service. Jovan Riley went above and beyond our needs and wants.. Jovan Riley went above and beyond our needs and wants.. More

by JACOBMMEDRANO

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joe Marengo, Shelton Story

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Jul 22, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 21, 2022

Dealership Rating

Employee Rating

From the moment we walked in the door until we walked out with our new car was a very great experience. The car sales man was great and helped in everything. The loan officer was great. We will be back to bu with our new car was a very great experience. The car sales man was great and helped in everything. The loan officer was great. We will be back to buy another car and will not change the sales man or the loan officer. My experience was priceless. I did not feel like they where trying to sell me a car I felt like I was looking at cars with a friend. Thank you for all your help getting my husband first new car. More

by JOHN@GWINNETTPOWER.COM

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sami Karaki , Tony Benitez

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Jun 23, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

April 24, 2022

Dealership Rating

Employee Rating

Very pleasant experience with Jim Ellis MOG! Jovan was very friendly and helpful! The process from start to finish was quick and easy. Jovan was very friendly and helpful! The process from start to finish was quick and easy. More

by SLOANP26

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joe Marengo

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Apr 26, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

April 14, 2022

Dealership Rating

Employee Rating

Was told my Truck had adaptive cruse it don’t took good care of me other than that care of me other than that More

by CCBYRD59

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sami Karaki

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May 27, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

April 14, 2022

Dealership Rating

Employee Rating

Very easy and smooth process - great experience. Sales and Finance departments all very friendly and easy to work with. Sales and Finance departments all very friendly and easy to work with. More

by JON.GUNBY

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sami Karaki

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Apr 18, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 01, 2022

Dealership Rating

Employee Rating

This dealership and it’s employees made the car buying process easy and quick! Very satisfied. process easy and quick! Very satisfied. More

by ASHTONSMITH018

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sami Karaki

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Feb 06, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Jim Ellis Buick GMC Mall Of Georgia and we hope to see you again.